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9.2

672 reviews

Eliana Signature Hanoi Hotel

Eliana Signature Hanoi Hotel

38 Phố Lò Sũ, Hoàn Kiếm, Vietnam

Reservations:

+1-833-728-2041

Choose dates to view prices

Free wifi

Spa tub

Air conditioning

Tour desk

Terrace

24-hour front desk

Non-smoking rooms

Patio

Eliana Signature Hanoi Hotel

Welcome to the Eliana Signature Hanoi Hotel, your passport to an unforgettable adventure in the heart of Vietnam's vibrant capital! Nestled just 1mi from the bustling city center, this chic 4-star retreat is perfectly positioned for exploring the rich tapestry of history, culture, and cuisine that Hanoi has to offer. With prices starting from only $114, you’ll find luxury without breaking the bank.

As you approach the hotel at 38a Phố Lò Sũ, you'll be greeted by a modern vibe that effortlessly blends comfort and style. Picture waking up in your elegantly designed room, sipping coffee on your private balcony, or enjoying a relaxing soak in your bathtub. You'll love the complimentary Wi-Fi to share your adventures, and if you’re in the mood for some pampering, treat yourself to a spa experience (available for an additional fee). And don't forget to fuel your explorations with a delightful breakfast that’s included with your stay!

Having already garnered a whopping 672 reviews, guests rave about the friendly service and cozy atmosphere that’ll make you feel right at home. Whether you’re lounging on the terrace, seeking guidance at the tour desk, or enjoying the comfort of air-conditioned non-smoking rooms, the Eliana Signature Hanoi Hotel promises an engaging stay. So pack your bags and gear up for an exciting fusion of relaxation and exploration in the enchanting streets of Hanoi!

At Eliana Signature Hanoi Hotel, every stay is a chance to unwind and indulge in a luxurious experience tailored just for you. Picture yourself in one of our stunning suites, where contemporary design meets cozy ambiance. Whether you choose the plush Executive Suite or opt for the breathtaking Suite with a balcony, each room is designed to envelop you in comfort. With spacious layouts, calming decor, and sumptuous beds, you’ll feel like royalty after a day of exploring Hanoi’s treasures.

For families or those traveling with friends, our Family Suite offers generous space for up to four guests, boasting two queen-size beds, while the Family Triple room adds functional flair with a mix of bed sizes. If you're in the mood for a romantic getaway, the Suite with a city view is perfect for taking in the stunning skyline while you sip on a glass of wine from the comfort of your room. With air conditioning to keep you cool amid the tropical climate, you’ll feel rejuvenated each time you return from your Hanoi escapades!

And let's not forget about food! Beyond the delightful breakfast included with your stay, the hotel features a fab selection of local eateries just a short walk away. Savor delicious street food that will tantalize your taste buds, or ask our attentive staff for recommendations—their enthusiasm for sharing the best of Hanoi will ensure you eat like a local. So come on in, let your adventurous spirit roam free, and make unforgettable memories at Eliana Signature Hanoi Hotel, where your comfort and happiness are our top priorities!

Closest airports

Noi Bai International Airport

13.5mi

Cat Bi International Airport

58.1mi

Most popular amenities

Free wifi

Spa tub

Air conditioning

Tour desk

Terrace

24-hour front desk

Non-smoking rooms

Patio

Elevator

Balcony

Bathtub

Bidet

Free toiletries

Rooms

Executive Suite in Eliana Signature Hanoi Hotel

Show 6 photos

Executive Suite

1 Queen Size Bed

260 sqft

Private Bathroom

Minibar

Flat-screen TV

Refrigerator

+

More details

The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The suite offers a mini-bar, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV. The unit has 1 bed.

Show 10 photos

Deluxe, 1 Twin

1 Twin Bed

195 sqft

Minibar

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room is air-conditioned and features a flat-screen TV, a mini-bar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Family Suite in Eliana Signature Hanoi Hotel

Show 11 photos

Family Suite

2 Queen Size Beds

485 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Relax in our spacious Family Suite, boasting 484 sqft of comfort with two Queen size beds, perfect for 4 adults. Enjoy modern amenities like air conditioning and a private bathroom for a truly luxurious stay.

Deluxe Double or Twin Room in Eliana Signature Hanoi Hotel

Show 9 photos

Deluxe, Queen

1 Queen Size Bed

195 sqft

Private Bathroom

Minibar

Flat-screen TV

Refrigerator

More details

Indulge in the comfort of a spacious Deluxe Double or Twin Room with a Queen size bed, air conditioning, and a private bathroom. Perfect for 2 adults seeking a relaxing stay without the worry of smoke.

Executive Suite in Eliana Signature Hanoi Hotel

Show 6 photos

Executive Suite, Queen

1 Queen Size Bed

260 sqft

Private Bathroom

Minibar

Flat-screen TV

Refrigerator

More details

Indulge in luxury in our Executive Suite, equipped with a Queen size bed, air conditioning, bidet, and free toiletries. Perfect for 2 adults looking for a lavish and comfortable stay.

Deluxe Double or Twin Room in Eliana Signature Hanoi Hotel

Show 10 photos

Deluxe, 2 Twin

2 Twin Beds

260 sqft

Private Bathroom

Minibar

Flat-screen TV

Refrigerator

+

More details

Stay in our cozy Deluxe Double or Twin Room, featuring 2 comfortable twin beds, air conditioning, and a private bathroom, perfect for 2 adults looking for a relaxing stay.

Suite with City View in Eliana Signature Hanoi Hotel

Show 12 photos

Suite, City View

1 Queen Size Bed

260 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Indulge in comfort and luxury in our Suite with City View, offering a spacious 258 sqft retreat with a Queen size bed, air conditioning, a bidet, and free toiletries for a relaxing stay.

Double Room with Balcony in Eliana Signature Hanoi Hotel

Show 8 photos

Double Room, Balcony

1 Queen Size Bed

195 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Relax in this cozy Double Room with a balcony, featuring a Queen size bed and a private bathroom. Enjoy the comfort of air conditioning and free toiletries during your stay.

Suite with Balcony in Eliana Signature Hanoi Hotel

Show 13 photos

Suite, Balcony

1 King Size Bed

390 sqft

Spa tub

City view

Private Bathroom

Balcony

+

More details

Indulge in luxury in this 388 sqft Suite with a private terrace and spa tub. Enjoy a king-size bed and stunning balcony views for a relaxing stay for two adults.

Executive Triple Room in Eliana Signature Hanoi Hotel

Show 4 photos

Executive, Triple

1 Twin Bed

1 Queen Size Bed

260 sqft

Private Bathroom

Minibar

Flat-screen TV

Refrigerator

+

More details

Indulge in comfort and style in our spacious Executive Triple Room, featuring a Twin bed and a Queen size bed in a 258 sqft area. Enjoy the luxury of air conditioning, bidet, and free toiletries in your private bathroom.

Deluxe Double or Twin Room in Eliana Signature Hanoi Hotel

Show 9 photos

Deluxe

1 Queen Size Bed

195 sqft

Private Bathroom

Minibar

Flat-screen TV

Refrigerator

+

More details

Deluxe Double or Twin Room

Show 8 photos

Room - 1 Bed, Balcony

195 sqft

Minibar

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, a mini-bar, a tea and coffee maker, a safe deposit box as well as city views. The unit offers 1 bed.

Guest reviews

9.2

672 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Lisa

10

January 2024

Staff were fantastic, very polite and friendly. They were very helpful and had lots of great recommendations for restaurants, they helped us book excursions. It was very central and we could walk to everywhere in the city. Breakfast was great, a good range of buffet items and omelettes, pancakes and pho to order.

🇬🇧

Natalie

10

November 2023

I absolutely loved my stay here and would highly recommend it to anyone looking to visit Hanoi. The location is perfect and you can get to all the main places very easily. The rooms are comfortable, clean and have all the amenities you need. The restaurant on the 8th floor is very good and the staff are warm and attentive. For me, the main reason I gave this hotel 10/10 is because of the impeccable customer service. I'm a world traveller and visit many different countries and the customer service at this hotel is the best I've experienced. All of the staff were warm, welcoming and helpful. My special thanks go to Rosie, Selina and Tom who went above and beyond to take care of me. On arrival they helped me to understand how everything works, shared a map and gave me tips for getting around the city. Every time I sat in reception they brought me tea and asked me how my day was. They were genuinely so happy to greet all of the guests and get to know them. When I checked out to go on a boat cruise to halong bay I asked if on my return I could leave my luggage with them for a few hours before I moved onto Sapa. Even though I was no longer a paying guest they were happy for me to leave my luggage and also they let me use the shower, provided me with towels, shower gel etc and brought me tea. Tom then helped me with my luggage to the bus station as I didn't know where I was going and was by myself. Their kindness and warmth made my trip to Hanoi very memorable. Any traveller will be made to feel very welcome, safe and looked after at this hotel.

There isn't anything I didn't like.

🇬🇧

Jaspal

10

November 2023

* AMAZING HOTEL! * Every staff member here is very friendly, professional and attentive, especially the reception staff :-) We’ve had a lovely stay here. We even left our luggage here for a few days and they looked after it without issues. Rooms are clean as you can see from my pictures. Staff even went above and beyond when we asked for non diary milk. They went out and bought soya milk especially for us. Special thanks to: Jane/Senilaa: for professional communication over WhatsApp and ensuring I get collected from airport etc. Rosie/Kate and all other receptionist staff for ALWAYS having a lovely smile on their face, and working really hard. Maximus and fellow porters for always opening the doors with a smile. Alice and her colleagues in the restaurant for being attentive and friendly service. Overall a big thank you to everyone at Eliana Signature Hotel! We are very happy and will stay here again if we ever come back to Hanoi :-)

No bad comments.

🇵🇭

Maria

8.2

January 2024

Eliana Signature Hotel is very passionate to give their guests very good service. I think that's what they are aiming for and I believe we felt that. From the reception and to the breakfast place. Location is great but not too much of a hotel ambiance. This is located along the streets.

The overall surroundings of the hotel are not clean, you see linens, table cloths on the stairway. Our rooms were clean as we specifically requested for that. They can further upgrade this hotel by keeping all areas tidy.

🇲🇾

Sin

9.1

March 2024

Excellent location. Very near to all the eateries and short walk to the Hoan Kiem lake. The reception staff are all very friendly and helpful. They go out of the way to offer help to us. Communication with the hotel was very efficient. They contacted me by what's app even before we arrived. So it was very helpful. The room was comfortable with firm bed and pillows. Breakfast was served on the 9th floor. The spread was fairly good with chicken and beef pho as well as western food. Coffee was strong and tasty. There were plenty of fruits as well.

Hot water ran out very quickly after one person showered. Had to shower in lukewarm water for 3 nights. Wall sockets were not strategically placed. There was none around the drinks area and had to boil water in the bathroom sink area.

🇬🇧

Gemma

10

January 2024

Not only is the arty decor beautiful and the hotel in a great location in Hanoi but the staff are absolutely incredible! I could not believe how helpful they were, we were so well looked after, the beds are comfy, the shower hot and luxurious and it really is a haven after spending time on the bustling and amazing Hanoi streets. The breakfast is superb! So much choice and again the staff just lovely. I cannot recommend this hotel enough, it exceeded our expectations and we are so glad we booked this hotel as a treat at the end of our trip. Robes and indoor shoes provided too! Thank you all for making our stay fantastic!

🇩🇪

Friederike

10

January 2024

The hospitality at Eliana Signature Hanoi Hotel was spectacular!! The nicest and most accommodating staff I have ever met. The rooms are really beautifully furnished. For western standards the rooms could be a little bit cleaner in the corners, but for what we saw, this is spotless in comparison to other hotels. Also the breakfast was amazing, good selection of fruits, veggies, baked goods and hot dishes. In addition you can also order dishes like pancakes, Pho and eggs for free. The location of the hotel was also really good and in walking distance to all the restaurants and sights. We would definitely come back, if we are in Hanoi again.

🇺🇸

Jamiyla

9.1

January 2024

The location is in the central part of the city and nearby to everything. Walking to Beer Street or to find food was a breeze. The staff was the best! Extremely kind, helpful, knowledgable about different places to visit; they were truly some of the best hotel staff I've ever met! I would return just for them (and the location). The room was also good and had everything a traveler would need.

I felt that my room could have been a bit cleaner when I checked in, as the pillow smelled of perfume that wasn't mine. But after notifying the staff, they fixed the problem immediately!

🇺🇸

N

10

February 2024

The staff were incredibly friendly and helpful. In particular Senila and Rosie at the front desk went way beyond good service to find us when we left behind a water bottle after we’d left the hotel in a minibus on the way to our next destination. They tracked us down and came out to meet us and return it. It was such a kindness to go out of their way for us. The breakfast had good options for vegetarians. And the staff working in the restaurant were great. The hotel lobby and room decor was colorful and charming. Even though our room didn’t have a window to the outside, I appreciated they added lanterns outside our window in the air shaft, which made it more festive.

🇬🇧

Balazs

10

February 2024

Excellent location and service. The staff went above and beyond to ensure our stay was flawless. They can help you with pretty much anything you need, even giving tips about avoiding potential scams on the streets of Hanoi. Water Puppet Theatre, Circle K, great restaurants and attractions are all on your doorstep.

Everything was great so I can't highlight any shortcomings. The staff made sure we were having a good time and even got us a free room upgrade.

Points of Interest Around Eliana Signature Hanoi Hotel

Attractions

St Joseph’s Cathedral (Nha Tho Lon)

0.4mi

Hanoi Opera House (Nha Hat Lon)

0.6mi

Dong Xuan Market

0.6mi

Vietnam National Museum of History

0.6mi

Vietnamese Women’s Museum

0.6mi

Long Bien Bridge (Cau Long Bien)

0.7mi

Vietnam Military History Museum

1mi

Phu Tay Ho

1mi

Vietnam National Fine Arts Museum (Bao Tang My Thuat)

1.1mi

Presidential Palace

1.4mi

Ho Chi Minh's Residence (Nha Bac Ho)

1.5mi

Tran Quoc Pagoda (Chua Tran Quoc)

1.6mi

West Lake (Ho Tay)

1.6mi

Vietnam Museum of Ethnology (VME)

3.7mi

Van Phuc Silk Village

6.4mi

Amenities of Eliana Signature Hanoi Hotel

Free wifi

Spa tub

Air conditioning

Tour desk

Terrace

24-hour front desk

Non-smoking rooms

Patio

Elevator

Balcony

Bathtub

Bidet

Free toiletries

Stay rules - Eliana Signature Hanoi Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Eliana Signature Hanoi Hotel

What's the check-in and check-out schedule at Eliana Signature Hanoi Hotel?

Planning to stay at Eliana Signature Hanoi Hotel? Kindly note that you can check in after 02:00 PM and before 12:00 PM is when you'll need to check out.

What are the rates at Eliana Signature Hanoi Hotel?

The base rate at Eliana Signature Hanoi Hotel is approximately $114. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.

Which room categories can I book at Eliana Signature Hanoi Hotel?

The Eliana Signature Hanoi Hotel offers a variety of room types, including Family Suites, Deluxe Double or Twin Rooms, Executive Suites, and rooms with city or balcony views. Smoking is not allowed in any of the rooms. The rooms accommodate between 2 to 4 adults, with bed sizes ranging from Queen to King, and room sizes varying from 194 sqft to 484 sqft.

How can guests spend their time at Eliana Signature Hanoi Hotel?

At Eliana Signature Hanoi Hotel, guests can unwind and relax by taking advantage of the luxurious spa and spa tub available. They can also enjoy the beautiful weather on the terrace, patio, or balcony. For those seeking relaxation, the hotel offers free toiletries and elegant amenities like a bathtub and bidet in the private bathrooms. Guests can also explore nearby attractions with the convenience of the shuttle service and airport shuttle. With air conditioning ensuring comfort, non-smoking rooms, and a 24-hour front desk for any assistance needed, guests can spend their time at the hotel indulging in leisure activities and enjoying the tranquility of the surroundings.

Does Eliana Signature Hanoi Hotel accept credit cards?

Yes, Eliana Signature Hanoi Hotel accepts credit cards such as Mastercard and Visa. Additionally, you can also pay for your stay in cash.