Stayed 1 night, first day in Vietnam,before joining a tourist group. It was perfect for fist day in Hanoi. Excellent location, english speasking stuff, good breakfast, bankcard payment posibility. They have elavator.Excellent price on value ratio. They also offer laundry service, airport transfer. I used airport transfer on a fair price.

I found some minor incovenience, mostly visual. Flowerpots on corridors without flowers. Some moving tiles on stairs. Some water leaking in the showe cabin.

The staff was very friendly! Mai was an excellent host. Loved the place even though it wasn’t super modern. Breakfast was decent. Location was prime. We were literally close to many things happening on Sunday, so we just went out and enjoyed all the outdoor activities and restaurants

It’s a bit old the room itself. Maybe a few more dark colors to make it look modern would be nice. Shower was a bit weird as water leaked out on the sides but not a big deal. Otherwise everything was good.

The receptionists were super nice, always helpful and available for our requests at all times. The location is great, you can walk everywhere to visit the main points in the city center. We really recommend this hotel and asking the receptionist Sam all your questions about places to visit or any help you might need. Tasty and local breakfast in the mornings. Clean and nice rooms.

Clean, spacious room with a comfy bed. It was really helpful to have a kettle, fridge and fan. Ideal location, and lovely staff. They organised an airport taxi for us and it was reasonably priced (usually hotels will charge much more and take a cut).

As you’d expect from anywhere in Hanoi Old Quarter, bring earplugs (noisy hallway).

the location was great. We were cooked eggs to our liking every morning at breakfast. The staff were great and helped us with booking a bus to our next stop on our trip.

unfortunately other guests in the hotel were quite loud during our stay and we could hear a lot of shouting from the halls and other rooms in our room, however this is of no fault to the hotel.

Loved everything about this stay! The staff were extremely accomodating, friendly and welcoming. The breakfast was great with a really good selection (and fresh pho and eggs on request) and the room was very spacious and comfortable. Great location near the lake and Old Quarter.

The hotel gives you great value for money. It is ideally located, is clean, and the staff is helpful. We had an issue with a faucet and they fixed it immediately. The restaurant serves acceptable breakfast, but there are plenty of other breakfast places around.

The beds are too hard.

I like the hospitality given to me which was excellent. Further the breakfast they provided is very nice and tasty.Room is well decorated specialy I like the furniture the beds I like most.

Lobby is very big and they allow us to keep our luggage after checking out as our flight was in late night.

The lady who manages the kitchen gave us free breakfast upon arrival. Very affordable, spacious, clean and the manager was very nice; Near to the famous lake because it is in Old Quarter; and neighborhood is clean and safe

The property LOCATION is everything! The room was big and comfortable. I am very particular with bathrooms and they gave us an excellent one!

The breakfast could be better… The restaurant is compact if you decide to have your breakfast at around 8 a.m