Highly recommend staying here, perfect location in old quarter, walking distance to everything, room spacious, spotless and comfortable bed. Fantastic cheap and quick laundry service. However the highlight was the wonderful man at reception. He is so warm and welcoming, greeted you every morning and evening with high-fives, handshakes and jokes. He went above and beyond for us, helping to organise our tours, buses, taxis all at discounted rates, he allowed us to leave our bags with him while on tours. He really made our stay so much easier and better, we ended up going back to stay 3 times because we loved it so much. 10/10 all round! Thank you so much for everything! We will miss you!

Nothing, it is all perfect

Amazing staff, comfortable rooms, and a great location near tons of Old Quarter restaurants! You can get anywhere you like in a 2 - 15 minute walk - it's kind of on the edge of the district. I loved the nearby coffee shops - not a single one disappointed. I ended up staying here over a week due to some injury recovery, and the staff was incredibly helpful and accommodating. Very clean rooms and a huge bathroom. Wifi worked flawlessly.

Lots of construction going on in the upper levels when I stayed in mid May. It didn't bother me a ton, because it only happened during the day, but if you're sensitive to noise in the morning you may want to ask before booking.

From the moment I arrived until the day of my departure, the hotel's facilities and the staff's warmth and attentiveness made my stay truly unforgettable. The bed was exceptionally comfortable, ensuring a restful night's sleep after a long day of exploration. The modern amenities, including a well-equipped en-suite bathroom and high-speed internet access, added to the overall convenience and satisfaction of my stay. What truly this place apart, however, was the exceptional service provided by the staff. From the moment I checked in, I was greeted with genuine smiles and a warm welcome. The staff members consistently went above and beyond to ensure my needs were met promptly and efficiently. Their kindness, friendliness, and attentiveness were truly remarkable, making me feel like a valued guest throughout my stay.

The size and the decor of the room and the bathroom.

No lift. Very Low water pressure in the bathroom. Pathetic WiFi connection.

I left this place today, perfect if you’re looking to be close to everything as it’s in the old quarter. 10mins walk to the lake. The room was so chic I loved it and slept well, the stairs to the floors are steep however Tian our host carried my bags up and down like they weighed nothing. Always so friendly and gave me info for getting around. I honestly loved this place.

Nothing I loved it, the nights are quiet from midnight the day it’s all market & street foods being prepped in the alley. However we never got hassled to buy anything and a polite no thank you was enough.

The accommodation is simple but offers very good value as the bed is comfortable and the bathroom is clean. The location is super local — right in front of the local wet market — which made the stay feel very genuine. The host/manager/owner is also lovely, always so approachable with a wealth of advice and suggestions for what to do. He’s also great with booking tours/transport/etc at a reasonable price.

Water pressure of the shower was a little weak. It was also a bit of a pain to climb up 3 sets of stairs to get to our room.

This hotel is located at the top border of the old town. The receptionist Tien, greeted us with a big smile. The hotel is a bit old and tired. Our room was spotless, the floor the bed the bathroom, everything was clean. The bed was super comfy (the mattress is a bit hard which I like, some may not). Hanoi is a very noisy city, with scooters and cars honking all the time. So if you are not a heavy sleeper, this may wake you in the early morning, as there is a market along the street where the hotel is. Tien was super helpful. He organized a trip for us to Ha Long Bay, for a much better price than what we saw online. He also organized us a bus to go to Nimh Binh. When we came back to Hanoi, we contacted him the day before if he has a room for us again to stay until the end of our trip. Thankfully there were 3 rooms, and we were able to choose. All those rooms were spotless. I read a few negative comments our trip. Some said that the rooms are not clean. Not sure if there is a new cleaning person or not, but these rooms were not dirty. Another few comments say that the rooms had a musty smell. We stayed here at the end of January beginning of February, and there was no smell at all. Not sure if during the summer that changes or not. Over all, very good hotel with a good price that comes with a cheerful helpful receptionist.

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I arrived there quite late because my flight had delayed so that the front door was closed when I got to the hotel. However, when i knocked the door to let the manager that i am at the front door, he welcomed me with smile. I was sorry to the manager, but he helped me to check in quickly because he also noticed that i am tired from the journey. overall, affordable price, friendly staff, convenient location for local shops, etc. so that i would like to recommend this hotel.

The Boutique house in Old Quarter was a great experience for us in April 2023.This hotel is located within walking distance of a number of street food and restaurant options in the old quarter. In addition, the train street is easily accessible by foot.I would especially like to mention Tien, who was truly exceptional and made me feel so welcome. I would say there is no need to pre-book any packages like Halong Bay or Nihn Bin in advance, just tell Tien what kind you need and leave the rest to him.I would definitely visit the boutique house again if I were to visit Hanoi.

Nothing here to dislike.

So much to say about this hotel. first of, the rooms were clean and functional, did not smell of humidity, had hot water, and the beds were really comfortable to sleep in. but the very reason you need to book this hotel is because of the staff! Tien is an amazing generous and selfless person. He arranged transport, offered to watch our luggages for a few days while we were out of town and most importantly, he was available and always here to help. I got sick with the flu during the trip and he was able to book me last minute another stay so I could rest. I can not recommend Hanoï Boutique House enough for your stay in the city.