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9.1

319 reviews

JM Marvel Hotel & Spa

JM Marvel Hotel & Spa

16 Hang Da, Hoan Kiem, Hanoi, 100000, Vietnam

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Free wifi

Room service

Streaming service (like Netflix)

Steam room

Air conditioning

Kid-friendly buffet

Bar

JM Marvel Hotel & Spa

Welcome to the JM Marvel Hotel & Spa, a luxurious 4-star haven located in the heart of Hanoi, Vietnam. Our hotel is conveniently situated just 0.6mi away from the bustling city center, making it the perfect base for exploring all that Hanoi has to offer. With 319 glowing reviews, we pride ourselves on providing exceptional service and ensuring our guests have an unforgettable experience.

Starting at just $102 per night, our hotel offers an array of fantastic amenities to make your stay truly enjoyable. Begin your day with a delicious breakfast, included with your reservation. Take advantage of our free WiFi and stay connected throughout your visit, or relax and unwind in our steam room and spa facilities (additional charges may apply). Families are welcome here, with a kid-friendly buffet and various activities available for all ages. From our cozy rooms with stunning views to our top-notch service, we strive to make your stay with us as comfortable and memorable as possible.

Other amenities include a restaurant and bar, room service, 24-hour front desk, and non-smoking rooms. Need assistance with transportation or planning your activities? Our friendly staff at the tour desk are always ready to help. If you're looking for a truly luxurious and relaxing experience in Hanoi, look no further than the JM Marvel Hotel & Spa. Come and indulge in our world-class service and experience the best that Vietnam has to offer.

After a day of exploring the vibrant city of Hanoi, treat your taste buds to a delightful culinary experience at our on-site restaurant, Central View Restaurant. Indulge in a wide range of Vietnamese and international cuisines, expertly prepared by our talented chefs. Whether you're craving the flavors of Vietnam or seeking something more familiar, our restaurant has something for every palate. Enjoy a delicious meal in a comfortable and elegant setting, perfect for a romantic dinner or a gathering with friends and family.

At the JM Marvel Hotel & Spa, we value your convenience and offer multiple payment options for your stay. Cash is accepted, ensuring a hassle-free process. Additionally, we accept Mastercard and Visa, making it easy for you to settle your bill with your preferred method. Rest assured that your payment will be handled smoothly and securely, allowing you to focus solely on enjoying your stay with us.

We have a wide variety of room types available to suit your preferences. Whether you are traveling with family or seeking a romantic getaway, we have the perfect accommodation for you. From our spacious Family Suites to our cozy Deluxe Twin Rooms, each room is designed with your comfort in mind. Enjoy features like comfortable beds, tasteful decor, and modern amenities to enhance your stay. With our range of room options, you can find the ideal space to relax and unwind after a day of exploring the enchanting city of Hanoi.

Closest airports

Noi Bai International Airport

13.4mi

Cat Bi International Airport

58.6mi

Most popular amenities

Restaurant

Free wifi

Room service

Streaming service (like Netflix)

Steam room

Air conditioning

Kid-friendly buffet

Bar

Tour desk

Terrace

24-hour front desk

Non-smoking rooms

Elevator

Bathtub

View

Balcony

Upper floors accessible by elevator

Free toiletries

Rooms

Deluxe Double or Twin Room in JM Marvel Hotel & Spa

Show 8 photos

Deluxe

1 Queen Size Bed

170 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

x4

+

x3

More details

Experience the utmost comfort and luxury in our Deluxe Double or Twin Room. Indulge in the spacious 172 sqft room featuring a Queen size bed, private bathroom with bathtub, and a range of amenities including a minibar, flat-screen TV, and air conditioning. Perfect for 2 adults and 1 child, this room offers everything you need for a truly relaxing stay.

JM Marvel Balcony Room in JM Marvel Hotel & Spa

Show 7 photos

Jm Marvel, 2 Twin, Balcony

1 Queen Size Bed

2 Twin Beds

215 sqft

City view

Private Bathroom

Balcony

Terrace

+

More details

Experience luxury and comfort in our JM Marvel Balcony Room. This spacious 215 sqft TwinDouble room features a private balcony with stunning city views, a Queen size bed, and two Twin beds. Enjoy amenities like a flat-screen TV, minibar, and air conditioning, making your stay truly memorable.

Honeymoon romance balcony  in JM Marvel Hotel & Spa

Show 7 photos

Honeymoon Romance, Balcony

1 Queen Size Bed

215 sqft

City view

Private Bathroom

Balcony

Terrace

+

More details

Indulge in a romantic getaway in our Honeymoon Romance Balcony room. This double room offers a spacious 215 sqft of pure luxury, featuring a private balcony with stunning city views. Enjoy the comfort of a queen size bed, a private bathroom, and amenities such as a minibar, flat-screen TV, and air conditioning. With its elegant design and array of modern comforts, this room is the perfect choice for a romantic escape.

Superior Family Room in JM Marvel Hotel & Spa

Show 5 photos

Superior Family

1 Twin Bed

1 Queen Size Bed

300 sqft

Private Bathroom

Minibar

Flat-screen TV

Dryer

+

More details

This room has air conditioning, a sofa and an attached bathroom. Room has no window.

Family Suite in JM Marvel Hotel & Spa

Show 5 photos

Family Suite

1 Twin Bed

1 Queen Size Bed

270 sqft

Private Bathroom

View

Minibar

Flat-screen TV

+

More details

Experience the comfort of our spacious Family Suite, perfect for a family of 3 adults and 1 child. Enjoy stunning views, a private bathroom, and modern amenities including a flat-screen TV and minibar.

Deluxe Twin Room in JM Marvel Hotel & Spa

Show 4 photos

Deluxe, 2 Twin

2 Twin Beds

170 sqft

Minibar

Flat-screen TV

Dryer

Streaming service (like Netflix)

+

More details

The twin room features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a mini-bar, as well as a wardrobe. The unit offers 2 beds.

Junior Suite in JM Marvel Hotel & Spa

Show 6 photos

Junior Suite

1 Queen Size Bed

170 sqft

Private Bathroom

Minibar

Flat-screen TV

Dryer

+

More details

Room has a window with natural light.

Honeymoon City View in JM Marvel Hotel & Spa

Show 6 photos

Honeymoon, City View

1 King Size Bed

270 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Room has a large window offering city views and air conditioning.

Suite with City View in JM Marvel Hotel & Spa

Show 5 photos

Suite, City View

1 King Size Bed

2 Twin Beds

270 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

This room offers a window with view of the street.

Show 7 photos

Jm Marvel, Balcony

215 sqft

Balcony

Minibar

Flat-screen TV

Dryer

+

More details

This room has a balcony with street views, bathrobes and air conditioning.

Show 7 photos

Honeymoon, Balcony

Balcony

Minibar

Flat-screen TV

Dryer

+

More details

Show 7 photos

Room, Balcony

Balcony

Minibar

Flat-screen TV

Dryer

+

More details

Guest reviews

9.1

319 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇲🇾

Zoey

9.1

April 2023

1. Location is great. Its located in Old Quarter and yet not at the busiest area. 2. Receptionist Mr Scott and Ms Thom Nguyen are friendly, approachable, helpful and went out of the way to make the stay really comfortable. 3. Very attentive to customers' need. Our limo from Halong stopped the car opposite of the busy street across the hotel, just as I was thinking of how to brave the traffic to cross the street w big baggages and kids, the bell boys already got my luggages even before I got out of the car. Little details like this made a difference. 4. Beds are comfortable 5. There weren't a lot of selection for breakfast but good enough and they taste great.

1. The water temperature during shower tends to get inconsistent and fluctuates. It's more apparent in rooms at higher floors. We stayed in level 6 before my Halong trip and at level 2 and 3 after returning from Hà Long. Problems weren't so obvious in level 2/3, but was obvious in level 6, both the rooms we booked. 2. Sound proofing can be better. Noise from corridor and shower room upstairs were very clear.. But as there aren't many rooms in each floor so it isn't a huge problem to me.

🇸🇬

Julia

10

April 2023

the room was exactly as described and clean. they gave us vouchers, free beer first night, and a free foot massage if we pay for one massage which we used! great service, no pressure. the welcome tea was truly unique too, love it. the service at the front desk and the porters are impeccable. we arrived, and was across the road, they came out to us when we least expect it.

3% surcharge if paying by card but this seems to be the same everywhere for hotels in Hanoi. And if you pay directly via booking.com, this problem don’t exist. lift is a little slow but there are stairs and is not exactly a problem.

🇦🇪

Monissa

10

April 2023

Our stay was splendid! The hotel is located in centre of old qtr and it’s very close to all the attractions; night market, train street and museums to name a few. These were all within 5-10 walking distance. The hotel has the best Vietnamese restaurant, Sky bar and spa centre, all of which were very reasonably priced. The rooms were spacious, clean and the bed was extremely comfortable. What makes the hotel stand out are the people! We felt like we were surrounded by people who genuinely cared and wanted to make our holiday special. All staff were amazing, However Scott and Thom both went over and above our expectations. They both did an exceptional job by helping us book tours, assisting to source souvenirs and recommending good nightout and cocktail bars. Thank you team for making our stay so special. All gestures were very much appreciated.

Everything in the hotel including the staff were all good so there is nothing negative to mention.

🇹🇭

Tony

10

August 2023

Immediately when you enter, you just love how the hotel smell. The service from the staff was amazing with great hospitality and welcoming. They gave us vouchers and welcoming drinks at the reception. The food!! I love their food, cocktails, so much traditional, flavour and a variety. Amazing sky bar. Our hotel room was so comfy and clean. Best massage spa I have heard in Vietnam. I even forget I was in Hanoi everytime I was inside this hotel. The breakfast was amazing and delicious. This is a hotel I can book again in Hanoi. Everything was just top tier.

🇸🇬

Natalie

10

June 2023

Location great in the old qtr (be prepared for some street noise if at the front), lovely decor, staff very welcoming and helpful. We made a last minute booking due to a change in travel plans and checked in early evening. Staff were very accommodating and cleaned an additional room so our family could stay next to each other on the same level. Rooms were very clean and comfortable. Good selection for b’fast in a very nice setting.

Sadly we didn’t have enough time there to enjoy the sky bar and spa which we received vouchers for. Nothing we didn’t like about the property.

🇸🇮

Manca

9.1

August 2023

Friendly staff, comfortable beds, very good breakfast. Although we stayed only for one night, we got some rest to fight our jetlag. We arrived really late to Hanoi because our flight got delayed. They arranged pickup transfer for us from the airport and we got some coupons for free delicious craft beer (and I don’t even like beer) at their rooftop bar. They also upgraded our room to the one with a window. It was also quite soundproof, I don’t remember any noise from the street

The shower door didn’t close completely.

🇺🇸

Marta

10

February 2023

The staff were incredibly hospitable and friendly. Every interaction was helpful and convenient -- from airport pick-up, laundry and miscellaneous request during my stay. Mr. Nguyen helped me book a cruise on Ha Long Bay, and then reschedule the cruise because I was sick. During the time I was sick the hotel staff checked in to ensure I was ok -- an extra level of care that I didn't expect. The hotel is near many attractions in the Old Quarter, all very walkable. The hotel is very clean and beautifully decorated, with awesome city views from the bar and restaurant. There was a nice spread of options for breakfast, including several Vietnamese and western dishes. I visited the spa twice for a neck and back massage, as well as a foot massage. I had a wonderful experience with Ms. Ma Hong for both services! She was warm and welcoming, and had excellent pressure during the massage. I wish I was staying longer so I could go back again! The spa itself was exceptionally clean with a relaxing atmosphere. Afterward they served a lovely herbal tea with candied ginger. JM Marvel is a wonderful place to call home while visiting Hanoi!

🇨🇦

Wai

9.1

September 2023

Immediately on arrival, you are greeted at the entrance and with a refreshing drink.. At check in, the staff is very helpful and will address any issues Immediately should you have any. The room was clean and presentable. We had the pleasure of meeting Vivian during our stay She was most helpful and knowledgeable on our questions. She always made time to do a quick chat on how our day went and gave us a warm farewell when leaving. Will stay again on our next visit

🇦🇺

Surjeet

9.1

February 2023

This hotel is located in a convenient location with alot to see and visit places in Hanoi. Staff was super friendly and ensured we felt comfortable and happy during checkin and check out. Bed was very comfortable compared to other places we stayed in Hanoi.

Our room was street facing hence we kept hearing car horns and people talking from the street late into the night which impacted our sleep but we dont think this would be the case for other rooms not street facing.

🇬🇧

Sam

10

August 2023

We just stayed one night, but the whole experience was great. The staff were exceptionally polite and helpful. The location is great for walking the old town, although we were on our way to a cruise so just stayed in the hotel for the evening. The hotel restaurant had a good selection of food and drink and our meal there was terrific.

We only stayed on night and received a free upgraded room on arrival so very little to say that we didn't enjoy.

Points of Interest Around JM Marvel Hotel & Spa

Attractions

St Joseph’s Cathedral (Nha Tho Lon)

0.2mi

Vietnam Military History Museum

0.4mi

Dong Xuan Market

0.5mi

Vietnam National Fine Arts Museum (Bao Tang My Thuat)

0.6mi

Vietnamese Women’s Museum

0.6mi

Long Bien Bridge (Cau Long Bien)

0.8mi

Hanoi Opera House (Nha Hat Lon)

0.9mi

Vietnam National Museum of History

0.9mi

Presidential Palace

1mi

Phu Tay Ho

1mi

Ho Chi Minh's Residence (Nha Bac Ho)

1.1mi

Tran Quoc Pagoda (Chua Tran Quoc)

1.3mi

West Lake (Ho Tay)

1.3mi

Vietnam Museum of Ethnology (VME)

3.2mi

Van Phuc Silk Village

5.9mi

Restaurants

Central View Restaurant

Cuisines

  • Vietnamese
  • International

Amenities of JM Marvel Hotel & Spa

Restaurant

Free wifi

Room service

Streaming service (like Netflix)

Steam room

Air conditioning

Kid-friendly buffet

Bar

Tour desk

Terrace

24-hour front desk

Non-smoking rooms

Elevator

Bathtub

View

Balcony

Upper floors accessible by elevator

Free toiletries

Stay rules - JM Marvel Hotel & Spa

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - JM Marvel Hotel & Spa

When are the check-in and check-out times for JM Marvel Hotel & Spa?

JM Marvel Hotel & Spa permits check-ins after 02:00 PM and expects check-outs to be completed by 12:00 PM.

Does JM Marvel Hotel & Spa provide parking options?

Yes, there is parking available at JM Marvel Hotel & Spa. The hotel provides public parking at a nearby location. Please note that parking charges may apply and reservation is not required.

How much does a stay at JM Marvel Hotel & Spa cost?

Starting prices for JM Marvel Hotel & Spa are around $102. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.

Which room categories can I book at JM Marvel Hotel & Spa?

JM Marvel Hotel & Spa offers a variety of room types including Family Suites and Superior Family Rooms, which can accommodate 3 adults and 1 child. The hotel also offers Deluxe Double or Twin Rooms, Suite with City Views, JM Marvel Balcony Rooms, Honeymoon City View Rooms, Honeymoon Romance Balcony Rooms, Junior Suites, and Deluxe Twin Rooms. Smoking is not allowed in any of the rooms. The bed sizes range from twin beds to queen size beds, with some rooms offering king size beds. The room sizes vary, with the smallest being 172 sqft and the largest being 301 sqft.

Which amenities can guests enjoy at JM Marvel Hotel & Spa?

Guests at JM Marvel Hotel & Spa can indulge in a variety of leisure activities during their stay. They can start their day with a relaxing session in the steam room or pamper themselves at the hotel spa. In the evening, guests can enjoy the hotel's bar for drinks and socializing.

For those interested in culinary experiences, the hotel offers cooking classes where guests can learn to prepare various dishes. Additionally, guests can explore the surrounding area by participating in bike or walking tours.

To further enhance their relaxation, guests can unwind in the spa lounge/relaxation area and avail themselves of the spa facilities. A massage at the hotel spa is also an option.

When it comes to dining, guests can enjoy a meal at the on-site Central View Restaurant, which offers Vietnamese and international cuisines.

Is there an in-house restaurant at JM Marvel Hotel & Spa?

Yes, the hotel has a restaurant called Central View Restaurant that serves both Vietnamese and international cuisines.

Can I use my credit card at JM Marvel Hotel & Spa?

Yes, you can use your credit card at JM Marvel Hotel & Spa. They accept Mastercard and Visa. However, if you prefer to pay in cash, that is also accepted.