Room was a little dated but very spacious. The location was excellent with lots of eateries right in front and around it. We walked to Dong Khoi st in 30min! The staff both front desk and at gym were so friendly and helpful - especially when compared to staff at another 5• hotel nearby! The best feature was they provide a big bottle of drinking water in the kitchen that are also refillable. I would love to see this practice adopted by other hotels in VN.

My eyes became quite red after swimming in the hotel pool. Apparently it was due to pool water and probably me not having a good swimming goggles. My family though didn’t get that problem!

This is the first time i visited Saigon and i love this hotel. The most friendly staff in the hotel helps you more than they have to and they do care about your comments, unlike most the italian hotels i have visited recently. We had a problem with very very noisy guests from USA who shouted and talked loud in the room late in the night and who wont stop even after we talked to them. The hotel staff helped us and made the rest of the stay very comfortable. The hotel is situated in the very heart of district one so it is bit noisy ofc, but it definetely gives you the quiet condition you need after a long day in Saigon. I would come back to this hotel just because of the staff!!

there are unfortunately many international guests who take advantage of the friendly working staff. The hotel should be more strict to guests who don´t respect the rules and think that they are at home in Florida.

Our family of 4 with 2 teenagers booked the 2 bedroom apartment. The apartment was huge and very spacious. 2 bathrooms, a kitchen, living area, washing machine/dryer, and balcony. The second room had 2 single beds for our teens. The hotel has a grocery store near reception which is very handy. The location of the hotel is excellent - just around the corner from the Reunification Palace, Notre Dame Cathedral and Opera House. The check-in staff were very friendly and helpful. I'd recommend this property for families and it's excellent location.

Teens loved the pool (deepest and BIGGEST one we've had in 2 weeks) and the gym had far more equipment than we've had anywhere. Staff were attentive. Our apartment had 2 bedrooms with a generous living area, kitchen, 2 bathrooms and a washer/dryer. Great for our family of 4 to reset, wash and relax whilst being short grab into the city. Close by to an EXCELLENT SPA OMNI and not far from cafes etc. 2 x cinemas.close by if that's your thing. Easy to catch a grab, taxi etc as private driveway / car.area off.of.busy strip. Probably should have utilised the kitchen during our stay.. hand supermarket downstairs with everything you might need.

It wasn't the flashiest of places thats we've stayed, but... it had more 'home' like comforts. Having a washing machine and dryer saved us between 30-50k a load! So... my 'negative' feedback is actually... POSITIVE! 😊

The location was super convenient. Right in the heart of district 1 and most landmarks were within walking distance. The pool and gym at the hotel were both exceptional! Super easy check in process and they even provided pick up service for us from the airport even though we were delayed in arriving.

I just wish there was a bar on site at the hotel. Would have been perfect if we could have a few drinks while lounging at the pool. Also wish there was room service within the hotel, although that didn't bother us too much because the grab app helped us tremendously.

The apartment is fully maintained (kitchen, washing machine etc) and very large and comfortable. The pool is huge and the gym has all equipment you'd need. The staff are very friendly and have pretty good english The location is north in D1 but quite close to the river. An added bonus is that there is a supermarket on the ground floor and numerous cafes nerby. I would highly recommend this hotel

Nothing

This was our third stay … the location is very good, the apartments are clean and comfortable with all the basic necessities; breakfast is good albeit the same every day; staff are very polite and helpful; and we absolutely love the swimming pool to spend a few days relaxing and recovering from our Jetlag.

On this occasion, we were allocated a third floor corner room on the western side at the front … too hot, too much street noise! We could not use the balcony and had to run the air conditioning all the time! Last year our apartment faced the pool … much better!

Comfortable 3 bed apartment within good distance to all sights of HCMC. Staff very friendly and willing to help. Supermarket downstairs was good value for money. Bottled water provided and replaced when it ran out. Beds comfortable and and kitchen area well equipped.

Pool area seemed a bit tired and neglected, having used Somerset before this one wasn't quite as good as the other one. Breakfast choice in the restaurant was also very limited.

The 2 bedroom apartment we had was very spacious, clean and well equipped. We found it very good value for money. There were 2 toilets which were helpful during the morning rush! The location was good, in easy walking distance of all District 1 places of interest. There was a good supermarket right next door, also a Japanese restaurant that served the apartment's included tasty breakfast.

We were on the 3rd floor so we could sometimes hear the traffic below, but it was never very loud. The apartment decor looked a bit dated, but we hardly noticed as we spent most of our time out and about.

They were there to help you all the time anything you needed they would help you, my partner had a medical emergency and they couldn't of been anymore helpfully they came to the hospital with me helped me with all the paper work explaining everything and even stayed with me and took me back to the hotel when my partner had to stay in I will definitely be staying there agen

Nothing it was all really good