The arrival at The Golden Pearl Hoi An Hotel was the most amazing welcomes we have ever received. The staff literally invite you and receive you as one of their own and this continues throughout your stay. If you're visiting Hoi An the staff will assist with everything there is to know about the area and will facilitate all excursions, visits, taxis etc etc. Breakfast is ridiculously good with tonnes of variety and tonnes of food that sets you up for the day. The food and service at breakfast is simply 5 Star! We have travelled the globe but this hotel represents everything good in terms of service, cleaning, food and just a wonderful vibe. The rooms are bright and clean, well equipped with TV and kettle and replenished supplies and towels. The bathroom is large with a lovely shower. The pool is gorgeous and there are other services like the gym and wellbeing and massages. The hotel is a short walk from the Old Town, but it's a great location and escape from all the noise and crowds down the old town. Plus a Grab Taxi is £1-2 or 50 dong so it's a gem of a hotel in this amazing and beautiful little town. There are bars and restaurants on the same street so we stayed local a couple of nights and saw places we wouldn't have experienced had we booked in the old town. Next time we're in Hoi An we're coming here again 100%.

Lovely friendly and attentive staff, fantastic breakfast selection, spacious rooms (35 metres squared), spacious bathroom with good shower, comfortable beds, aircon, very clean with great housekeeping service every day. In a quiet area a little out of the old town (15-20 min walk). The friendliness of the staff in particular really made our stay.

Room a little dated with low quality TV (broke on our stay and was replaced but replacement didn’t work well either!). Gym not really usable (one treadmill and one weights machine) but not an issue as there is a great gym across the road for just 50,000 VND casual visit. A but of a walk into town but we didn’t mind this at all. Drinks, massages, transfers and excursions were somewhat overpriced from the hotel concierge and we went elsewhere - if they had been a better price we would have used these services. Breakfast finishes at 9:30 every day which is quite early.

Stayed at this hotel with my family We stayed 5 nights. Rooms: big rooms with great air-conditioning and nice beds. The suite had an even bigger room where the bathroom is just wonderful. Breakfast: plenty of warm and cold dishes, fruits, cakes or cookies. So again, everything is just perfect. Location: if you rent a scooter, you'll be in old town in 5 minutes. Close to the old town, yet far enough from any noise. Swimmingpool: you can get towels at the pool and enjoy a reasonably big swimming pool while listening to some good music Staff: everyone is kind, always smiling, always helping you with whatever you need. If there is a problem, they will keep searching for a solution. Overall: would definitely come back and recommend this hotel to friends and family

The staff were extremely friendly and helpful during our time here. They surprised me on my birthday with a cake too which was a really nice gesture they made me feel very welcome. The room we booked was so spacious and there isn’t anything I could think of that I didn’t like. They had a wide variety at breakfast so you didn’t have to eat the same thing twice. Highly recommend staying here. It’s a few minute grab ride from the old town and a 10 minute bike ride to the beach. Thank you to Helen, Jade and the manager for looking after us during our stay :)

I loved my stay there. The hotel is very new with great facilities, delicious breakfast and very friendly super helpful sweet staff. Beds are huge, good sheets and pillows, amazing location but still in a quiet area. They have bicycles available which is perfect to go to the old town and explore the rice fields and countless cafes. The staff is amazing and they will help with anything you need ❤️ I’m a very demanding person and for me it was 10/10 Super recommend and will definitely stay there again.

No complains

The hotel was very clean. Staff were very friendly and helpful. Room was a good size. Quiet in the evenings. Pool was great for a cool off plunge. Breakfast was plentiful. A little out of town but a nice 20 min walk in past the market.

Beds were really hard for us , but we found out on checkout they would have provided toppers if asked. The shower/ bath arrangement in the junior suite was not good. Very slippy to get into the bath then a shower nozzle fixed to the wall, the arrangement obviously leaks when using it as a shower.

Sweet night at Golden Pearl Hoi An, We spent a night at this hotel and we found this is a great hotel for couples who are in honey moon trip. The accomadation was clean and tidy with lovely decoration. Staffs were friendly and helpful, they helped us a lot in guiding ways. Food from restaurant was super delicious with various dishes. Also we have compliments for the swimming pool, it is large and fancy our children really enjoyed to go swimming at this pool. Lastly, Wifi connection was extremely fast and strong in which we were satisfied most. You can connect the wifi everywhere in this hotel even you are in the deep basement. We will be back and recommend to our friends to stay here.

We chose this hotel because it was on the edge of the old city and close to the beach area. A short walk to the city core or a 15 min bike ride to the beautiful area made this a perfect location. The hotel itself was staffed by the friendliest staff that we met on our trip. The breakfast was perfect. A great mix of fruits and hot options. The coffee was decent. Our room overlooked the large pool and the rice fields from our balcony. We booked for three nights and stayed for five.

A proper espresso machine for morning coffee would make this place perfect.

I cannot recommend Golden Pearl Hoi An enough! We arrived too early for check-in and were able to leave our bags and take the (free) hotel bikes to the beach. We were also able to leave our bags and take a shower after check-out so we were nice and fresh for our flight! The room itself was gorgeous and very clean. We used the pool and had a massage, both of which were a real treat! The location is also great - a short walk to the centre of Hoi An but far enough out that you can relax by the pool without being disturbed by the hustle and bustle of the busy streets. Breakfast was included in the price of the room and was delicious - it had something to suit all tastes. By far the greatest strength of Golden Pearl is the staff! They were so attentive and welcoming from the moment we arrived to the second we left. As well as helping us arrange our airport transfer/massages etc. they took a real interest in our wellbeing - repositioning air conditioning units for us whilst we were sitting downstairs and offering us showers after check-out! We felt very at home at Golden Pearl Hoi An and wish we could have stayed longer. We will definitely be back in the future!

Nothing!

Staffs are absolutely amazing. They are very professional and never hesitate to make me feel extremely comfortable. The location is great, the rooms are super clean, and the breakfast was included in our stay and it was one of the nicest we have had anywhere. Ms. Trong, she really deserves praise for her kindness and friendly, and her Team really made me feel extra special, so I just had to leave a review. Five stars for sure! It's like heaven on earth here.

Everything is perfect