Staff are very friendly, made me feel welcome straight away. The room is nice and clean(spacious) Bathroom large ideal for disabled guests. Tea and coffee facilities enough. Welcome mint chocolate was nice. Iron and ironboard also available.. Breakfast buffet was OK, but I would of preferred fried eggs or bolied eggs as I don't like scrambled eggs, but that's me.I would still suggest the Inn.

The only thing I didn't like was the hand rail in the bath tub it is rusty and not very inviting. It definitely needs doing. I have taken a picture of it but will not put it on here because I think it can be sorted, but still gave a good rating.

The staff are really friendly and helpful. We like that the breakfast is included in the price of the stay, which is not the norm at a lot of hotels now.

We have stayed at this hotel on a number of occasions and always had a room on the upper floor. This stay we were allocated a room on the ground floor and it seemed that the walls were paper thin! The noise from the adjoining room and also the room above us was especially loud and irritating and caused disturbance to our sleep. If we stay here again I will request a room on the upper floor.

Very friendly and helpful front desk staff. In fact, all staff were very nice. I was asked if I preferred ground or first floor, and was given a first floor room overlooking the car park. Not a problem as it was quiet and not overlooked. Breakfast was superb! Help yourself and weekends have cooked English to fill your plate. Very comfy and clean room and bathroom, with iron and hairdryer, and air-conditioning that you can set yourself. Fabulous location with a petrol station and a restaurant in hopping distance, just off the A120.

Signposting could be better. My satnav took me to Panners roundabout and then nothing. I went around and in the wrong direction for 20 minutes. And why the one way system from the hotel? And a slight niggle, pillows could be softer.

The whole experience was very good and quite professional. The breakfast food quality was very good. The location was excellent for my needs.

The breakfast room, nearest the buffet is very busy and cramped. Please have breakfast there and see for yourself. Also a staff member dropped the utensil for picking up hash browns on the floor and just put it back. Reception rang me during a busy time to check we were arriving, after I had booked and paid for the room (Sally). Also initially the reception thought I still had to pay for the room. The room was adjoining and we could hear other guests talking very early in the morning after we had finished work during the early hours.

The room was large with a king-size bed and a sofa plus a couple of upright chairs. Shower was great. I love that the Holiday Inn Express still provides extra items such as an ironing board and iron in the room. The buffet breakfast is included in the room price and there's plenty of choice. Staff were all friendly and welcoming. Parking is free and it was easy to find a space. There's a Toby Carvery on the same site which was a reasonably priced venue for our evening meal. So overall a really good overnight stay.

In our room the air con/heating unit had an annoying green flashing light, indicating that it needed servicing. Very noticeable during the night. We informed reception in the morning as we checked out and they said they'd get someone to look it over.

The staff are all amazing ! Extremely friendly, welcoming and very helpful. The free breakfast included sufficient variety to cater for all tastes and needs. The entire environment was exceptionally clean and comfortable. The wifi connection was free, fast and spot on ! with no episodes of loss of connection There was ample parking and the location gave easy access to the town centre and the local retail park/shopping village. I would definitely recommend this place to solo travellers, couples or families. My initial length of stay was extended due to a delay in my move into a property. My stay was an interim measure having relocated from outside of the UK back to Essex. All of the staff remained helpful throughout. Thank you !!

There was nothing I didn't like !!

Lady at reception was so kind to us. We were travelling for a wedding and needed to change- she was so accommodating and really helped us. I didn't catch her name but she had a fringe and wore glasses (dark hair) thank you again! The breakfast was just what I needed! Good variety of things to select. Food was hot and very relaxed atmosphere

Hmm don't really have anything to say really. It was a nice pleasant stay and location is peaceful. Price is good as well especially if you book in advance

The moment I walked into the reception area, I was welcomed with a true, warm welcome and assistance. I found the room exceptionally clean and, to the finest details, was taken care of. The room was comfortable and clean. I had a very good stay in the facility.

Some guests came in very noisy, not thoughtful of other gussets who were sleeping. The room next to me banged against the walls. The windows are not soundproof enough, and I could hear the traffic nearly right through the noght

The staff, the breakfast, the shower, the bar, the location, the price - pretty much everything about this hotel was excellent. The cooked breakfast was arguably the best I've ever had at a chain hotel and the super friendly staff were continuously checking whether anything needed replenishing. I even overheard one customer saying that he hadn't slept that well the previous night because it was too warm and the staff went out and bought him a lighter duvet!! As already mentioned the staff were always smiling and nothing was too much trouble for them. Our room was perfectly remade on our return from breakfast - perfect! When we're next back in this part of the UK to visit family this place will easily be my first port of call for accommodation.

A tiny point but the room could possibly have done with a lick of paint, however at the price we paid this certainly isn't a complaint.

I wasn't expecting a Holiday Inn to be this good. The receptionist was very welcoming, the room was clean, comfortable (great bed and pillows) and a higher standard than I was expecting and, most of all for me, super quiet. I was impressed with the breakfast - nothing fancy but everything you want, done well. Included cooked scrambled eggs, bacon, sausages, beans etc. Car parking was seamless and free, and next to the hotel is a Toby Carvery, and a petrol station with an M&S. Hotel has a nice lounge and bar area. 15 mins drive to Stansted straight down a fast major road.

Only criticism is that the usb charging sockets next to the bed didn't work and the nearest sockets were on the far wall.