Location, beautiful room, harbour view & friendly staff.

The staff were really lovely and accomodating, communication was excellent leading up to my staff. Room was so clean, towels incredibly luxurious, the bed was incredible. You're in a really great location but it's not noisy. I also loved the eco-approach to the hotel with minimal excessive waste and an encouragement for guests to be the same.

Some basic cutlery in the room would've been great- maybe I could've phoned reception for it but I didn't think to do that.

This was my first time visiting Sydney. The hotel was beautiful. The staff were very helpful and always had a smile on their face. Breakfast included was not really what I expected but I guess that’s what happens when you book through third party. I will get it without breakfast next time as cereal and toast isn’t my idea of breakfast when on holiday. Otherwise the location was perfect for where I wanted to go and it was a very clean and quiet hotel

Breakfast included options.

Comfortable, modern hotel, handy for busses and trains.

No separate bathroom. Shower and toilet were in frosted glass cubicles which opened onto the workbench and the rest of the room. OK if you travel alone but could be awkward if you have a travel companion. Hotel had difficulty refunding the security deposit taken on arrival. Took several weeks and e-mails to sort out.

First there was a bit of a hiccup as I requested an early check in but the room was not available. Then we were told that we could not stay there for the whole two weeks that was booked due to the place closing. I have to say the manager Denise went out of her way to rectify all that was happening to make us as comfortable as possible. Even found us accommodation at another hotel to complete our stay. The staff was very friendly. The beds were super comfortable especially after traveling for 26hrs that was all we looked for and it exceeded our expectations. I want to thank Denise and the staff for their exceptional services.

Friendly staff. Convenient location. Bed was very comfortable. Room was spacious. Decor is trendy but a little dated. Bathroom space is tight. Nice body wash/shampoo/conditioner.

Breakfast options were very average and expensive. Not impressed. Same goes for the mini bar. Overpriced 'old school' model, especially with Coles next door. Parking is wonky. There are literally six parking spaces for the entire hotel. Parking garage is extremely tight for anything other than a small car.

Great location for kings cross and train station ,comfortable bed, nice big room , air conditioning is good , good shower plenty of hot water, staff on front desk were excellent when they were there , access to gym next door which had fabulous equipment to use cardio and resistance, I've stayed here last year so I was aware of what to expect

Room and hotel in general could do with redecoration looking a bit tired, some stains on the carpet, room wasn't hoovered everyday as bits on floor were left , front desk not always as staff available, I stayed here last Christmas visiting family but no change in facilities or redecoration, rather expensive considering its location

We had a harbour view room, and the view was expansive from the CBD to harbour entrance. Contemporary decor with an unusual layout - but everything is there. Bathroom is frosted glass toilet & shower room cubicles. Island unit doubles up as basin & sink, bar fridge under. There's bench space for 2 suitcases. The ironing board is in a drawer. Bed & pillows are soft. Reception staff were friendly & helpful. There's free access to Anytime Fitness next door, separate key from reception. There's no in-house bar or restaurant but the choices nearby are endless. This trip we tried Miss G's, Bones Ramen (dinner) & Cafe C&M & Bills (breakfast). Head down Kellett St to Elizabeth Bay Rd then onto the cafe on the jetty at Beare Park. There are several great locals dining establishments along the way. We are looking forward to coming back!

Our initial room 11.02 had really loud air-conditioning that made it hard to sleep. However the staff were very helpful & relocated us up to another room on the floor above for the rest of our stay. Sitting the kettle in by the basin was awkward. Note this hotel shares the building with several floors of offices, however lobby & lift traffic was minimal. If your room is on level 12 you will need to take a flight of stairs up from L11.

Our Signature room was large, comfy and stylish. We particularly liked the lounge seating along the window, great views over the city and the unusual bathroom setup with discreet night lighting you could turn on from the bed (although some people may baulk at the frosted glass toilet). Location was perfect with public transport close by and heaps of eating out options. We’ll definitely stay again.

Tea wasn’t replenished each day and two phone calls to reception went unanswered. It took a trip downstairs and a bit of poking around before someone came and helped us. There were supposedly two free mini bar items each day but there was nothing to have unless you wanted a packet of chips or soft drink.

The lady that checked us in was very polite and knowledgeable. She obviously loves her job. Bed was very comfortable. Room was spacious. Location made transport to train easy. Decor was cool both in hallway and room.

No separate sink for brushing teeth, etc. so makeup, toothbrush, etc on bench in room. Sink very low down.