Lovely guy at the bar got the keys for us and was very helpful. The apartment was beautiful - very clean and spacious and had a washing machine and dryer which was great. It was also great having no interruptions by people wanting to clean the apartment. And we all enjoyed the pool outside our unit which had a shallow area for the 3 year old who is still learning to swim.

My niece thought a cafe that served breakfast would have been nice but i thought it was great that there was no restaurant on site as the place was very quiet (except when there were children in the pool). And i enjoyed trying different restaurants in the area. Trinity beach had a great club with good food and a play area for the kids. I was sorry that we were told to leave no food in the apartment and that there was nowhere to leave unopened food so we had to bin it.

The pools were amazing

The only thing we were concerned about was the shower was in the bathtub and elderly people may struggle with that

Lovely lush tropical setting, super spacious and very well maintained with 4 great pools. You can hear the lovely sound of local birds at night and It has a very relaxed, zen vibe tucked away but only a short stroll to beach and esplanade with restaurants and shops. The layout of the appartement was great and it was very well maintained with cute beach styling and exceptionally clean throughout. The staff were very helpful and friendly. Would absolutely love to return!

Nothing! We only had 1 tiny suggestion to maybe place another towel rail in bathroom for the larger towels.

Staff were excellent - every single one we encountered was friendly and interactive, nothing was a bother and they always offered to help. Loved the BBQ area with a fridge and cooking oils etc all the little extras were much appreciated. Kids loved the communal pool toys and we were able to donate some on our departure. Loved the coffee machine and cocktail hour. Very reasonable cost for an extra bed (and it was a bed!) in our apartment.

Our unit didn’t have fly screens which was a bit annoying but most of the others did. Everything else was great!!

Our recent stay at Mango Lagoon Resort was truly exceptional, and I want to express our sincere gratitude to Matt and Carolyn for their outstanding service. Their attention to detail and excellent communication made our family's experience comfortable and enjoyable. The apartment provided for our 6-night holiday was well-equipped, meeting all our needs. As a family with several members, finding suitable accommodations can be challenging, but Mango Lagoon Resort exceeded our expectations. The spacious and beautifully maintained apartment struck the perfect balance between luxury and a welcoming atmosphere. The resort's four pools were a highlight of our stay. They offered diverse experiences, from tranquil relaxation to vibrant fun, catering to guests of all ages. Moreover, the impeccable cleanliness and maintenance of these pools and garden added to the overall sense of relaxation and well-being. In conclusion, our time at Mango Lagoon Resort was a remarkable experience. Matt and Carolyn's exceptional service, combined with fantastic facilities, ensured that our family holiday was unforgettable. We wholeheartedly recommend Mango Lagoon Resort to those seeking a tropical getaway that combines comfort, beauty, and excellent service.

Location is a bit far to the supermarket.

Th entire complex looked amazing, the buildings , the variety of pools, the tropical plantings all were extremely appealing and the grounds and facilities were kept in immaculate condition..A quiet, calm location, sheltered from the wind and the km Ling walk to the beach front was reasonable. Very good value for money. Carolynn and Matthew , the manager, were super helpful and Matthew went the extra mile helping me out with a few things related to the apartment. Very highly recommend Mango Lagoon..Ps loved the red umbrellas by the 50m lap pool, made the pics even more vavoom!

Only little fly in the ointment for me was the bed as it was too firm and made me wake up several times during the night with aches.

Very well received at the reception desk with all the informations needed. Our room was really comfortable and the aircon was a blessing! The hotel has different pools which is very enjoyable but with this hot weather they were not refreshing at all. The hotel is walking distance to the beach and restaurants (5-10mins). Bonus for the spa/massage we had that was the highlight of our trip!

Overall we really enjoyed this hotel but if we have to be picky: - Pools were really warm so it wasn't refreshing on a 40 degrees day (you also couldn't swim in the ocean at that time) - There was only a curtain to close the shower but it was a short one and the water was splashing everywhere including in the bedroom and entire bathroom.

The staff were warm, welcoming, friendly and super knowledgable about the area. When we arrived we had just finished a very long travel day and they were a delight! They were so lovely to chat to and really made our stay. There were 2 gentleman and a lady on the reception who helped us, I am sorry I do not know their names but thank you. The rooms were clean and comfortable and the pools were great.

Really nothing negative. Loved our stay.

We loved all of it. The location, the room and the staff were super friendly and helpful. Our whole family loved the access to the pool from our room and the short walk to everything we needed at Palm cove. Happy hour was wonderful and relaxing and the service was so friendly and was really personal. We will definitely be back thank you

Can’t think of anything

The pools were outstanding, the rooms were clean and comfortable, the bbq area was well planned, the staff were generous with their help. Everything was catered for, even the budget room had facility for dish washing and a microwave and full sized fridge. The bbq fridge was stocked with condiments for visitors use. Great setup.

There was nothing bad. Everything was thought of and catered for