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+1-833-728-20412,777 reviews
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$2732346 Gold Coast Highway, Mermaid Beach, Gold Coast, 4218, Australia
Reservations:
+1-833-728-20412,777 reviews
1/114
Water park
Free parking
Restaurant
Outdoor swimming pool
Kids' pool
Free wifi
Fitness center
Waterslide
Welcome to Turtle Beach Resort, a sun-kissed paradise nestled at 2346 Gold Coast Highway, Mermaid Beach! With prices starting from just $273 per night, this 4-star gem is perfect for families, couples, or anyone looking to soak up the vibrant atmosphere of the Gold Coast. Located a mere 3.5mi from the bustling city center, you can enjoy the relaxed beach lifestyle while having access to all the excitement that the area has to offer.
Dive into family fun at our sparkling water park, where excitement flows as freely as the sunshine! The kids will be entertained for hours with the dedicated kids' club and water slides, while parents can unwind by the outdoor swimming pool or take advantage of our on-site fitness center and sauna. Don’t forget to indulge your taste buds at our on-site restaurant or relax with a cocktail at the bar. With free Wi-Fi throughout the property and a helpful tour desk, you’ll have everything you need to create unforgettable memories.
With over 2,777 glowing reviews, Turtle Beach Resort has become a favored haven for travelers seeking both relaxation and adventure. Guests rave about the lush gardens, spacious rooms with balconies, and the convenience of amenities like kitchenettes for families making the most of their stay. Whether you're lounging on the sun deck or enjoying a game of tennis, the fun is endless at Turtle Beach! So what are you waiting for? Pack your bags and get ready for an unforgettable getaway!
At Turtle Beach Resort, the fun doesn’t stop with your accommodation! Our collection of four outdoor pools offers the perfect splash-tastic escape. Want to take a breather from the kids? Enjoy some well-deserved peace and tranquility at one of our heated adults-only pools. Or perhaps you'd prefer to unwind with the entire family at the all-ages pool, where laughter and splashes fill the air. No matter your preference, there’s a sun-soaked spot waiting for you as you sip on a refreshing drink and soak in the delightful Gold Coast sunshine.
Get ready to indulge your taste buds at The Deck Restaurant & Bar, where family-friendly ambiance meets modern flair! Whether you’re craving local delights or simply looking for a relaxing place to unwind after a thrilling day, our menu is designed to satisfy every palate. Picture this: savoring a delicious meal while the kids play nearby, surrounded by lush plants and vibrant energy. And let’s not forget about our signature cocktails, which are perfect for toasting to new adventures and cherished family moments.
With a wealth of space and comfort, Turtle Beach Resort has a variety of room types to fit your group's unique needs. Ranging from cozy one-bedroom apartments to expansive three-bedroom accommodations, each option is designed for unparalleled relaxation after a day of fun! Enjoy morning coffee on your private balcony, whip up a family meal in your kitchenette, or settle in for movie night in spacious living rooms. With so much variety, you can create the ultimate home-away-from-home, making every moment of your stay truly special. So come on down, pack those flip-flops, and let your beachside journey at Turtle Beach Resort begin!
Closest airports
Gold Coast Airport
8.9miBrisbane Airport
50.1miBallina Byron Gateway Airport
54.7miLismore Airport
54.9miWater park
Free parking
Restaurant
Outdoor swimming pool
Kids' pool
Free wifi
Fitness center
Waterslide
Sauna
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Kitchen
Non-smoking rooms
Beach chairs/Loungers
Patio
Kitchenware
Playground
Picnic area
Garden
Free toiletries
Balcony
Bathtub
Show 18 photos
Family Suite, Queen, 2 Bedroom
1 Queen Size Bed
2 Bunk Beds
860 sqft
Kitchen
Private Bathroom
Balcony
Bathtub
x6
+
More details
Stay comfortably in our spacious Family Two-Bedroom Suite, featuring 861 sqft of apartment-style living. With accommodations for 6 adults and 1 child, enjoy the convenience of a fully equipped kitchen, a private bathroom, a balcony, and a variety of amenities such as a flat-screen TV and air conditioning. Perfect for families or groups looking for a relaxing and enjoyable stay.
Show 21 photos
Apartment, 3 Bedroom
4 Twin Beds
1 Queen Size Bed
1185 sqft
Kitchen
Private Bathroom
Balcony
Bathtub
x7
+
More details
Experience spacious comfort in our Three-Bedroom Apartment, offering 1184 sqft of modern elegance. With room for up to 7 adults and 2 children, this apartment features a fully-equipped kitchen, private bathrooms, a balcony, and a terrace, making it the perfect space for your family or group getaway.
Show 13 photos
Superior Apartment, 1 Bedroom
1 Queen Size Bed
590 sqft
Kitchen
Private Bathroom
Balcony
Bathtub
+
More details
Stay in our spacious Superior One-Bedroom Apartment, featuring a fully-equipped kitchen, private bathroom, and a cozy balcony with outdoor furniture. Enjoy the comfort of a Queen size bed, a bathtub, and a flat-screen TV, all in the heart of our modern and convenient accommodation.
Show 18 photos
Family Suite, 2 Bedroom
1 Queen Size Bed
2 Bunk Beds
860 sqft
Kitchen
Private Bathroom
Balcony
Bathtub
+
More details
This spacious, self-contained suite features a large living area with a dining setting and a fully equipped kitchen with a coffee machine and free coffee pods.
Show 5 photos
Apartment, 2 Bedroom
2 Twin Beds
1 Queen Size Bed
830 sqft
Kitchen
Private Bathroom
Balcony
Bathtub
x5
+
x4
More details
This spacious two-bedroom apartment offers a comfortable and homely stay with modern amenities such as a fully-equipped kitchen, private bathroom, and a cozy balcony. With enough space to accommodate up to 5 adults and 1 child, it is perfect for families or groups looking for a relaxing getaway.
Show 4 photos
Apartment, 1 Bedroom
1 Queen Size Bed
590 sqft
Kitchen
Private Bathroom
Balcony
Bathtub
x3
+
More details
Step into our spacious One-Bedroom Apartment, a cozy haven with a fully-equipped kitchen, private balcony, and luxurious bathtub. With room for three adults and one child, this air-conditioned retreat is perfect for a relaxing family getaway.
Show 10 photos
Superior Apartment, 2 Bedroom
1 Queen Size Bed
2 Twin Beds
830 sqft
Kitchen
Private Bathroom
Balcony
Bathtub
+
More details
Run of House
x10
+
x6
More details
Room Run Of House
Show 2 photos
Suite, 2 Bedroom
x6
+
More details
Superior, 1 Bedroom
+
More details
Standard Room
+
More details
8
2,777 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇦🇺
Chantelle
8.2
October 2023
It was a nice 1 bedroom unit. They made up an extra bed/cot for my daughter. The view from the balcony at night was absolutely amazing. The pools were all lit up with lights. There was so much to do there. Swimming, cinema, mini golf. Kids Club was a big favourite of my kids, so I was able to enjoy the adults only pool. Which was amazing. A fully equipped kitchen and full bathroom with a bath. The restaurants food was so delicious.
I didn't like the 3 to 4 flights of stairs up to my unit. Also the bed wasn't very comfortable and the sun beamed in at 5am each morning. The pools and spas over the time we were there were dirty and cloudy. But overall good.
🇩🇪
Rohr
8.2
September 2023
Great location, just a little walk to the great beach. Kids loved all the pools, sauna, water park, cinema and mini golf. Gym is okay, a bit smelly and without any windows, not all equipment is in working order. Apartment was pretty spacious, well equipped and everything in working order. Comfy beds, hot showers, great kitchen, well equipped. We were staying ten nights, so we got serviced after a few days in and got fresh towels, toilet paper and so on. Tennis, Basket Ball, Mini Golf and Pool towels are extra. Event hough we had the murder happening in front of the resort, we felt always safe and secure. Wollies is just next door, as well as a bottle shop, across the road even more cafes, fish and chip shops and lots more.
It was really dusty in every corner at the apartment and the couch smelled really bad like urine. But after a deep clean from the staff it was okay. I had to clean the washing machine before the first use. There are no elevators in the building, just stairs. Unfortunately our rooms faced the main road and it was under road construction and work started at 11 pm till 1 am.
🇳🇿
Annaliese
8.2
October 2023
If you want an easy holiday with kids, this is it. Supermarket on your doorstep, plenty of pools, slides etc to keep everyone happy, mini golf, play ground, kids club, secure parking. Rooms are a great size for families. Restaurant perfect for families with plenty of options to choose from. Grounds were beautiful, well maintained. Handy having washing machine and dryer. We would definitely return. Rooms aren't serviced but that didn't matter, just more products to help self service would be appreciated. See feedback above.
Rooms dated but thats what I expected from reading other reviews. In need of a deep clean and refurbish, but in saying that, it did mean you could relax a little more with kids as it was a well used room. I.e there was already plenty of crumbs etc under couch cushions, cushions actually smelled. Shower doors really difficult to open and close in master ensuite. We were there 6 nights so needed to buy more dishwasher tablets and laundry powder. A spray and wipe for surfaces and extra dish clothes would be appreciated too.
🇳🇿
Charmaine
10
September 2023
I loved it! The staff were awesome, The pools were everywhere for all ages. The cafe was awesome! The big screen TV was cool, swim zone was another cool attraction & Mini Golf, which we ran out of time to play with the children, but it looked cool. The grocery store was just next door & very convenient as well. Not far anything, too. We all had a fantastic time! We definitely will be back!!.😊
The only thing I didn't was the road works lol going on & there was a unpleasant smell coming from ground level cause from other people staying & doing naughty things on their verandah .
🇦🇺
Jenna
10
September 2023
We loved our stay
We didn’t like that we weren’t aware that our apartment would be split upstairs and downstairs, last time we stayed it was 1 level but this was online a two bedrooms, where this latest stay it was three bedrooms, we have a toddler who was in a cot and fell down the stairs a couple of times. They were not severe falls and we were always very close by to catch or support the kids, but the stairs were somewhat of a hazard, it would have been good to know so we could have found out if other rooms were available that suited our situation with young children.
🇦🇺
Anonymous
8.2
July 2023
How spacious the rooms were and the facilities really suited our family needs. Washing machine and dryer in the room were extremely handy.
The bathrooms needed a little bit of love and a good scrubbing on the shower screens. Hot water was hit and miss in the shower. I think they should supply more everyday items like dishwashing liquid, toilet paper, washing powder and dishwasher powder so that people who have travelled via plane don’t have to buy these then cart them home again to add more weight. Sample packs they supplied (x2 each) were great but perhaps one more of each would have been sufficient for a week long stay with children. At the very least make the sample packs available for purchase rather than big items that you just wouldn’t use in the time you are there.
🇦🇺
Ashlee
8.2
June 2023
I loved the convenience of everything. Beautiful environment and just a easy get away! The staff were awesome 👌 Kids club was great! The apartment was everything we needed 🙌 Having the supermarket right next door was so handy and having the deck (resturant) in the resort was fantastic after a long day and not wanting to cook. Loved the choices with all the pools. Just a fantastic place 😁
The first night we were put in a room facing the highway which had night works ALL NIGHT! Was terrible! But reception apologised and changed our room and then everything was spectacular 🙌 they were so polite and friendly and didn't make us feel like a burden and very apologetic about the loud night we had.
🇦🇺
Carol
8.2
May 2023
Having different size and depths to the pools was fantastic, and they were clean. I'm glad they were heated. The gardens surrounding the pathways were lovely. The closeness to the supermarket, coffee shops and beach really made staying here easy.
The water splash zone was not heated so the children didn't want to go to it. It was also only for children 10 and under so half of our group were unable to participate. One night guard while very friendly and informative spoke for a long time at our 11.30pm arrival. Our friends had the opposite experience with a different night guard who didn't give them a map or any information at all.
🇦🇺
Perry
10
July 2023
I loved everything about this resort the location was perfect close to everything the rooms were very clean really nice food at the restaurant and the water park and pools were a major hit for my kids they had a ball and I can definitely say we will be back since I was diagnosed with terminal cancer we come up every 2 to 3 weeks now and spend some quality time with the kids while I'm still well enough so this will be the place that we will be stay n at whenever we come back up thank u so very much for the lovely stay we loved every minute of our stay thank u so very much
There was nothing I did not like
🇦🇺
David
8.2
March 2022
nice big fully equipped rooms (2 bedroom) good pools and good facilities
my only gripe (because you asked) was we stayed there for 7 nights I was disappointed that when I asked for some extra garbage bags and dishwasher liquid (room only supplied with 2 nights worth) I was charged for the extra bin bag and dishwasher liquid (considering we were keeping the unit clean and dishes done etc) it’s a bit tacky to be charged extra for such basic supplies, I know it’s minor but seriously don’t be so cheap.
Attractions
Broadbeach
1.5miSea World Gold Coast
5.4miMarina Mirage
6.2miCoolangatta
10.3miSpringbrook National Park
11.9miSouth Stradbroke Island
15miBest Of All Lookout
16.6miGallery Walk
16.8miTropical Fruit World
16.9miGlow Worm Caves Tamborine Mountain
17miTamborine National Park
19.2miLamington National Park
20.7miGondwana Rainforests of Australia
21miStory Bridge
26.8miEagle Street Pier
30miAttractions
Broadbeach
1.5miSea World Gold Coast
5.4miMarina Mirage
6.2miCoolangatta
10.3miSpringbrook National Park
11.9miSouth Stradbroke Island
15miBest Of All Lookout
16.6miGallery Walk
16.8miTropical Fruit World
16.9miGlow Worm Caves Tamborine Mountain
17miTamborine National Park
19.2miLamington National Park
20.7miGondwana Rainforests of Australia
21miStory Bridge
26.8miEagle Street Pier
30miAirports
Gold Coast Airport
8.9miBrisbane Airport
50.1miBallina Byron Gateway Airport
54.7miLismore Airport
54.9miThe Deck Restaurant & Bar
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Water park
Free parking
Restaurant
Outdoor swimming pool
Kids' pool
Free wifi
Fitness center
Waterslide
Sauna
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Kitchen
Non-smoking rooms
Beach chairs/Loungers
Patio
Kitchenware
Playground
Picnic area
Garden
Free toiletries
Balcony
Bathtub
Activities
Game room
Mini golf
Movie nights
Tennis court
Tennis equipment
Water park
Bathroom
Additional bathroom
Bathtub
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Toilet
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Kids' club
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Coffee house on site
Grocery deliveries
Kids' meals
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
ATM on site
Baggage storage
Tour desk
General
Air conditioning
Family rooms
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Dishwasher
Electric kettle
Kitchen
Kitchenware
Microwave
Oven
Refrigerator
Stovetop
Toaster
Washing machine
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
DVD player
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Video games
Outdoors
Balcony
BBQ facilities
Garden
Outdoor furniture
Patio
Picnic area
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Beach chairs/Loungers
Fitness
Fitness center
Kids' pool
Outdoor swimming pool
Sauna
Waterslide
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Public transit tickets
Shuttle service
From 15:00
Guests are required to show a photo identification and credit card upon check-in
From 07:00
Until 10:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 3 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Cot upon request
bed.cribPrice
3+ years
Extra bed upon request
$28 per person per day
The price in AUD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Visa,
Mastercard
This property does not accept cash.
What's the check-in and check-out schedule at Turtle Beach Resort?
The designated check-in period at Turtle Beach Resort begins at 03:00 PM. As for check-out, it's before 10:00 AM.
Is there parking at Turtle Beach Resort?
Yes, there is parking available at Turtle Beach Resort. The parking is free and on site. It is public parking, so no reservation is required.
How much does a stay at Turtle Beach Resort cost?
A stay at Turtle Beach Resort can begin from a rate of $273. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
What types of rooms does Turtle Beach Resort offer?
At Turtle Beach Resort, there are various types of rooms available including one-bedroom apartments, two-bedroom apartments, and three-bedroom apartments. All rooms are non-smoking and range in size from 592 sqft to 1184 sqft. The rooms can accommodate between 3 to 7 adults and 1 to 2 children, with bed sizes varying from queen size to twin beds.
Which amenities can guests enjoy at Turtle Beach Resort?
Guests at Turtle Beach Resort can spend their time enjoying a range of leisure amenities. They can make a splash at the water park or relax by the outdoor swimming pool and hot tub. There is also a separate pool for kids to enjoy with a waterslide. For those looking to stay active, the resort offers a tennis court, mini golf, and a fitness center. Guests can also unwind in the sauna or on the sun deck.
When it comes to dining, guests can indulge in delicious meals at The Deck Restaurant & Bar. The restaurant offers a family-friendly and modern ambiance, with local cuisine served.
In addition to these amenities, Turtle Beach Resort also provides movie nights, a playground, BBQ facilities, and beach chairs/loungers. So whether guests want to be active, relax by the pool, or enjoy a delicious meal, there are plenty of options to meet their needs at the hotel.
Is there a swimming pool at Turtle Beach Resort?
Turtle Beach Resort has four pools. All of them are available in all seasons, located outdoors, and heated. Pool 1, Pool 2, and Pool 3 have age restrictions and are only for adults. However, Pool 4 does not have any age restrictions and is suitable for all ages.
Are there restaurants located within Turtle Beach Resort?
Yes, Turtle Beach Resort has an on-site restaurant called The Deck Restaurant & Bar. The restaurant is described as family-friendly and modern. However, specific cuisines offered are not mentioned in the data.
Are both cash and credit cards valid payment options at Turtle Beach Resort?
No, cash is not a valid payment option at Turtle Beach Resort. Only Visa and Mastercard are accepted as forms of payment.
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