It was well beyond my expectations when I arrived. The room is spacious and has everything you could want including a small but efficient kitchen. The bonus was the Spa!! I love a bath and miss it when I travel. What a delight. I have been dealing with either Rong or Jian? (Sorry) SHE has been excellent. Will do anything for you. Always smiling and happy. Another bonus is the laundry. I booked for 1 week. Extended for another and will stay on here for the last 4 nights of my run. I was slightly concerned about noise but didn't hear a thing except the wind,

Nothing.

The space was lovely in the 2br accommodation. Location to the city is fantastic. Pub on the corner’s food is delicious. Main bedroom is facing the street. No noise from the pub during our Friday/Saturday night stay. If using for only sleeping the space is ideal. Staff were helpful.

2br appt needs more couch space to allow number of ppl staying, extras sat on kitchen chairs. 2 seater couch isn’t enough. The kitchen pots and pans and utensils could do with an update. 1 small pot is not enough for a family of 5 to make pasta. Small changes would make a big difference.

Location - so close to walk to the centre of town, but also nice to be in a lovely neighbourhood for local walking and admiring the houses etc. it was easy to find, friendly staff who remembered my name when they saw me in the complex, everything was just very easy. There was a terrific cafe just across the road for great coffee, breakfast and cake

Parking was good, but later at night, pretty full and sometimes a bit tricky for me to park our car in tight spots. We were near the outside steps for all to come to the first floor- this was often noisy, not the owners fault, just I think people didn’t realise that their chatter and heavy feet on the steps carried into the rooms.

The room was a good size with very comfortable bed. The shower had good pressure and we enjoyed having a spa bath although only had time to use once during our 4 day stay. Nice to have a microwave in the kitchen and coffee/tea making facility. Complimentary biscuits, tea and coffee.

The only thing we didn’t like was eiher a noise coming from air conditioning units outside or refrigeration unit noise coming from pub next door. . Couldn’t tell which, but it was very annoying and kept us awake at night. Therefore if we stayed here again we would request another room without this noise if possible.

The manager was very kind and helpful. The kitchen facilities were very good, but an internal laundry would have been much more convenient instead of the spa bath which we never used. There was no view or balcony with our room.

Replace the spa bath and put in a washing machine. A washing machine is needed more than a spa bath.

Great location had a great meal right next door at the North Star. The room has very spacious with a decent sized wall TV, couch, table and study desk and kitchenette. The manager phoned and texted details for checking in late without being asked. Very helpful and friendly.

The pillows I’m used to Dunlopillows.

Excellent location, very quiet, and right next door to the North Star Pub and across road from The General on Lydiard Coffee Shop. What's not to like. I'd like to try the cabins at the back next time. They look so cute, and so Ballarat. The rooms are mostly upstairs, but the lady who checked us in, I'm guessing the owner took my bag up for me, nice. No key to get in, just a simple code on the door, easy. Both pub and coffee shop are well worth a visit too. Excellent service in both and very nice food too.

Small thing, but not enough milk for the morning coffee.

The room was huge with a kitchenette, lounge, big bathroom & a courtyard on the ground level. Very clean and tidy. We are quite fussy when it comes to bed comfort but this one was fine.

The room had the stairs to the upper level running up the side of the room which was a little noisy at times. Reception area was difficult to tell if it was attended or not but the lady was very quick to come out to me.

Good value, easy access and nice area. All of the amenities that I needed, extra pillows, extra blanket, perfect A/C system (weather was so hot but the A/C saved me!!), I wish to go back next time and expend more time

Not a big issue but it’s a comment, the floor at the entrance/kitchen was a bit raised and creaked if you stepped on it. but nothing that affect our stay, Thanks!

the location is fantastic.... it is easy to get to via car but also by train and a short walk if i needed to walk .... there is plenty of parking and venues in easy walking distance

the couch was uncomfortable but not too bad.... the frame was very obvious when sitting down and the cushions were too soft and the frame was felt under legs