Very friendly staff with big smiles, super clean rooms and bathrooms. Delicious breakfast made of always fresh ingredients and vast verity to choose from. I am so glad I picked the place out of many. I stayed there for one week at the end of November 2024, hiking the surrounding mountains every day. It was a really good feeling to know that after long day hikes the cozy and friendly place was waiting for me 🥳 Special thanks to: 😃 The management for great organizing skills 😃 Michal at the front desk for being knowledgeable and helpful 😃 Paulina for extra blanket and a heater 😃 The front desk team for getting me countless jugs of hot water to my Thermos 🥳

The staff is above expectations! They are very kind and helpfull both in the reception and phone. They made also every extra effort to help me out in a complicated situation. You can really count on them, that they are happy to take that extra effort to give excelent service. Hope their boss reads it as well ;) 👏🏻👌🏼

Though the rooms are clean and cozy, they lack some basic equipment like a kettle to boil water and two glasses and 2 chairs instead of one in a double room. As it is a hostel actually if they would have a common kitchen that would solve this. But once again thanks to the staff they compensate what they can, they were happy to give as hot water etc for an evening tea, you just need to get down to reception and ask.

The hostel’s location was very convenient, about 20 minutes from the city center and just a 2-minute walk to the tram station, making it easy to get around. It's also close to Ambras Castle, which was a bonus! The bedroom was comfortable enough for a one-night stay, and the breakfast was excellent – they offered a nice selection of fruits, vegetables, and coffee, with options for everyone. I did notice that the cleaning staff were friendlier than the receptionists, which was a bit surprising. View through the window was stunning!

The reception staff could be a bit kinder, and the reception hours were somewhat inconvenient for many travelers. Be prepared for a break in service at the reception and luggage room, which can be challenging if you arrive during the pause.

The Marmota Hostel is a convenient option for a short stay in Innsbruck. The location is good, with easy access to the city center—just a 3-minute walk to the tram stop (tickets cost €3) or a €15 taxi ride. The room was basic but sufficient, as expected for a hostel, and we appreciated having a private bathroom, which was clean and functional throughout our stay. The breakfast was simple but enough to start the day. Overall, it’s a decent choice if you’re looking for affordable accommodation with good transport connections to the city center.

Location: perfect for us coming from Germany, on our way to Italy (Venice) , to break the trip in two . We stayed one night. The breakfast (a buffet) was very good, with a large choice of fresh and tasty foods and drinks. Everything very clean and attractively presented. In the evening, we went into the town center by bus ( about 30 minutes away). It was easy (6€ return per person), the bus stop is about 200-300 metres from the hotel. We parked the car outside the hotel for the night (without charge) and left before the paying time started the next morning (9.a.m.). The internet was good. We would definitely stay at the Marmota hostel again if we came this way in the future.

It's quite compact, there isn't much space, but everything was nice and clean. Be aware that if you are on the 3rd floor like we were, there is no lift, so you need to be fit enough to carry your luggage. The bar closes rather early - we couldn't get a drink after 10 p.m.

Enjoyed my stay here, 2 nights in a double room and 2 in a dorm. Needless to say the private room was best, but the dorm was very spacious with just 4 single beds and a bunk. Breakfast was plentiful and filled me for the day. Worth noting the area around is entirely residential, so no cafes, bars or restaurants nearby. This is fine if staying 2-3 nights as your Welcome Card will cover the ~10 minute tram into the centre. Fun to catch a game at Tivoli Stadium as well, just a short walk away!

I'd better describe it as a hotel with a couple of dorm rooms upstairs rather than a hostel. The atmosphere isn't a sociable one as most guests are couples, famines or elderly. Not a problem, just worth being aware of.

Exceptionally clean room, incredible views, convenient location close to a tram station, nice breakfast. Overall, it was a very pleasant stay.

The room was initially very cold, but the staff provided us with an electric heater, so we were able to get the room to a comfortable temperature. The breakfast didn't have many options for warm dishes, only sausages and hard-boiled eggs (that ran out quickly). But the variety of cold snacks was pretty good.

The room is super comfy and breakfast is AMAZING! such a big selection of delicious things to drink and eat! the staff are always very kind and helpful. The tram from the train station and inner city is so easy to use and the welcome card we got was super helpful with all the means of transport! We love Marmota!

Only thing that bothered us a bit this time was we were in a room that was backed to the main staircase so in the evenings and early mornings we could hear people going up and down the stairs and that woke us up a few times.

I liked the staff at this location. Always very accommodating and friendly. The breakfast was very pleasant and had a cozy atmosphere.

The beds were not the most comfortable and in fact, my bed made lots of noise when moving around. Unfortunately our room didn’t have a few of the mountains but the breakfast area did. Also, if you don’t like to climb stairs, this might not be the place for you. For myself it wasn’t a problem but might be if stairs are hard to walk up and down.

Very nice staff. The cleaners are super nice. We arrived at 12pm ish. The reception doesn’t allow luggage storage before checking in at 3pm. But the cleaners passed by and opened the luggage storage room for us. Super sweet :)

We could not store our luggage’s before checking in. And check in is not opened until 3pm. The location is a little far from the centre, but only 3 mins walk ish to the tram station.