The front desk people especially the person that checked us in was exceptionally nice. Many thanks to her, even though I was tired when coming in she made me less tired. Also, the welcome cards are available if you stay for more than 2days, which is really one of the reasons you should stay here! The room were very clean, had a kettle(with some tee and coffee), nice TV, very comfy beds, nice shower room!! Nice connection to the bus stop also!

None in my mind

View out of the hotel room was brilliant.. and even if you dont get this.. the breakfast area has the most amazing view. You should be able to go here even without getting the breakfast.

Location was just far from the train station that it was a long trek in the middle of the night, would recommend taking a bus instead. The timings for the breakfast had changed, but we were given the wrong timings.. when we showed up late, we were literally scolded by the head staff at the hotel, which was quite rude bordering on racism. To be fair they compensated us by only charging for one breakfast when we complained.

The hotel room was very clean. The breakfast was lovely and the staff is very friendly.

The minus points are the tv that serves only cable channels, no Netflix or any internet app. The WiFi was very low quality, multiple times it took ages for my phone to get internet connection. The bathroom dispensers need a double check as our room had no hand soap when we entered the room.

Junior Deluxe King Room had a bedroom and separate sitting room. View of the mountains was spectacular! Hotel was convenient for every place I needed to go.

Lighting in the bathroom needed improvement. The makeup mirror was mounted on the wall under a very dim light and you couldn't see anything but the lighting for the rest of the vanity was brighter. Carpet was stained in some areas and could have used a good cleaning and maybe some spot painting on the lower walls. Otherwise everything was kept clean and tidy. TV remote for bedroom didn't work but there was another TV in sitting area so it was ok. They had a separate breakfast buffet till 11am but it was pricey at $18.50E.

This was the least expensive hotel in the area hence the reason for choosing it. I must say kudos to the lady behind the counter! She was very kind, helpful and provided advice & tips to make our stay more comfortable. Despite the overflowing reception area (there must have been like 30 people waiting to check in!) she always kept her cool and assisted anyone that required help. It was only for the one night but we had a good night sleep. The room was clean, the beds comfortable.

Good parking, nice breakfast and friendly staff.

when we arrived at the hotel, the hotel receptionist who appeared to be new and not confident, couldn’t find our booking, then she did find it, but said she only had one room? but I said we needed two ? then she said she had two double rooms? but I said I booked two twin rooms for 4 men, she said she didn’t have any twin rooms so the four of us had to share two double rooms, I said I booked two parking places for motorcycles , she said can you park outside ? I said no the motorcycles are valuable, so eventually she let us park in the underground parking ☹️

Nice rooms and close to bus stop. The staff was amazing.

The wifi wasn't working on the upper levels. Parking and breakfast were pricey.

The breakfast was good, and the room was very clean. It was nice that they provided tea bags and coffee in the room. I also loved the view from the hotel; the mountains were really beautiful and created a fantastic, scenic view.

The room is quite spacious, with one large double bed and I sofa bed (foldable ones). The bathroom is big too, with two basins and a bath tub.

If you walk from the train station, you’ll have to use the underground tunnels built before and after the Olympic bridge to get to here - there’s no walking lane on the side of the hotel so you’ll have to walk to the opposite side and then cross back when you reach the hotel.

Comfortable room, easy enough to get to via car. Staff were helpful after a small issue with the beds. Free parking was a big bonus. Everything you would want for a 3 star hotel.

Two instances of people trying to enter the room after we had to change the room with a small issue with the first one, ended up putting a chair across the door to be safe. Location is pretty dead unless you're there for the Olympic centre.