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8.6

818 reviews

Palais Hansen Kempinski Vienna

Palais Hansen Kempinski Vienna

Schottenring 24, Vienna, 1010, Austria

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Palais Hansen Kempinski Vienna

Welcome to the luxurious Palais Hansen Kempinski Vienna, a 5-star hotel located at Schottenring 24 in the heart of Vienna, Austria. Just 0.6mi from the city center, this elegant hotel offers a prime location for exploring all that Vienna has to offer. With 818 reviews, this hotel is highly rated by guests who have enjoyed their stay.

Starting at a minimum price of $346, guests can indulge in the top-notch amenities offered by the hotel, including a spa, indoor swimming pool, Turkish/Steam Bath, sauna, fitness center, and more. The hotel also provides free Wi-Fi, allowing guests to stay connected during their stay. For those traveling with children, the hotel offers kid-friendly buffets and babysitting services for an extra charge.

Enjoy the convenience of on-site dining options, room service, and a bar for relaxing after a day of sightseeing. Palais Hansen Kempinski Vienna caters to every traveler's needs with services like 24-hour front desk, business center, and pet-friendly accommodations for an additional fee. With its luxurious rooms, prime location, and excellent amenities, this hotel is the perfect choice for a memorable stay in Vienna.

After a day of exploring Vienna, guests at Palais Hansen Kempinski Vienna can unwind by taking a dip in the indoor swimming pool available year-round. The pool offers a relaxing setting for guests to enjoy some leisure time and escape the hustle and bustle of the city.

For a delightful dining experience, guests can choose between two on-site restaurants. Wintergarten, featuring a family-friendly and modern ambiance, serves European cuisine that caters to various tastes. Alternatively, Edvard offers both traditional and modern atmospheres, providing guests with a diverse culinary experience during their stay.

When it comes to payment options, guests at Palais Hansen Kempinski Vienna can easily settle their bills with various accepted methods, including Diners Club, JCB, Visa, Mastercard, American Express, and Maestro. This flexibility ensures a hassle-free and convenient check-out process for all guests at the hotel.

Closest airports

Vienna International Airport

10.9mi

Bratislava Airport

39mi

Most popular amenities

Spa/Wellness packages

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Steam room

Free spa

Sauna

Air conditioning

Kid-friendly buffet

Bar

Tour desk

Terrace

Soundproof rooms

Personal trainer

24-hour front desk

Non-smoking rooms

Live music/Performance

Beach chairs/Loungers

Elevator

Balcony

Free toiletries

Soundproof

Bathtub

Rooms

One Bedroom Suite in Palais Hansen Kempinski Vienna

Show 7 photos

One Bedroom Suite

1 King Size Bed

645 sqft

Private Bathroom

Bathtub

Minibar

Coffee machine

More details

Indulge in luxury in our spacious One Bedroom Suite featuring a King size bed, air conditioning, soundproof walls, and a relaxing bathtub. Perfect for 2 adults seeking a comfortable and sleek accommodation.

Junior Balcony Suite in Palais Hansen Kempinski Vienna

Show 6 photos

Junior Balcony Suite

1 King Size Bed

2 Twin Beds

590 sqft

Private Bathroom

Balcony

Bathtub

Minibar

More details

Indulge in the spacious Junior Balcony Suite, featuring a King size bed and a charming balcony in a smoke-free environment. Perfect for 2 adults seeking luxury and comfort in a soundproof haven.

Grand Premium Room in Palais Hansen Kempinski Vienna

Show 5 photos

Grand Premium Room

1 King Size Bed

485 sqft

Private Bathroom

Bathtub

Minibar

Coffee machine

More details

Indulge in luxury in the Grand Premium Room, featuring a spacious 484 sqft double room with a King size bed, air conditioning, soundproofing, and a relaxing bathtub for a truly rejuvenating stay for two adults.

Junior Suite in Palais Hansen Kempinski Vienna

Show 5 photos

Junior Suite

1 King Size Bed

2 Twin Beds

570 sqft

Private Bathroom

Bathtub

Minibar

Coffee machine

More details

Indulge in luxury in our spacious 570 sqft Junior Suite, featuring a King size bed and two Twin beds, air conditioning, soundproofing, and a private bathroom with a bathtub. Perfect for a couple's retreat with top-notch amenities.

Presidential Suite in Palais Hansen Kempinski Vienna

Show 5 photos

Presidential Suite

1 Double Bed

3015 sqft

Private Bathroom

Bathtub

Minibar

Coffee machine

More details

Indulge in luxury in our 3014 sqft Presidential Suite with a double bed, air conditioning, soundproofing, and a private bathroom. Enjoy a relaxing stay with free toiletries and a soothing bathtub.

Premium Balcony Room in Palais Hansen Kempinski Vienna

Show 4 photos

Premium Balcony Room

1 King Size Bed

410 sqft

Private Bathroom

Balcony

Bathtub

Minibar

More details

Indulge in luxury in our Premium Balcony Room with a spacious 409 sqft, a King size bed, air conditioning, bathtub, and a private balcony. Perfect for a romantic getaway for two.

Anantara Balcony Suite in Palais Hansen Kempinski Vienna

Show 4 photos

Anantara Balcony Suite

1 King Size Bed

645 sqft

Private Bathroom

Balcony

Bathtub

Minibar

More details

Indulge in luxury at the Anantara Balcony Suite, a spacious 646 sqft retreat with a king-size bed and a private balcony. Enjoy amenities such as air conditioning, a bathtub, and free toiletries in a soundproof and hypoallergenic haven.

Premium Room in Palais Hansen Kempinski Vienna

Show 3 photos

Premium Room

1 King Size Bed

1 Double Bed

410 sqft

Private Bathroom

Bathtub

Minibar

Coffee machine

More details

Indulge in luxury in our Premium Double Room, featuring a King size bed and Double bed, air conditioning, soundproofing, and a relaxing bathtub in a private bathroom. Perfect for a peaceful retreat for two.

Deluxe Room in Palais Hansen Kempinski Vienna

Show 3 photos

Deluxe Room

1 King Size Bed

2 Twin Beds

345 sqft

Private Bathroom

Bathtub

Minibar

Coffee machine

More details

Indulge in luxury in our Deluxe Double Room featuring a spacious 344 sqft area with a King and Twin bed, air conditioning, soundproofing, and a relaxing bathtub. Perfect for a couple's retreat or a friends' getaway.

Guest reviews

8.6

818 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇷🇴

Cristian

8.2

June 2023

everything is perfect: room, breackfast, location, facilities . Amazing hotel !

I did not like the stuff. They are not professional . Front desk indian team and chinese has a good attitude but they are so slow and unprofessional. You wait to much to checkin and checkout and a lot of problems may occur. The indian girl from the bar is more concerned to not bring drinks or water in the smoking lounge instead of paying attention to bring you exactly the drinks you ordered. Her attitude is more like a guardian instead of a waitress The hotel manager I thing shoud change the team or change himself. It's a pitty that a such an amazing hotel to be left is wrong hands. Too bad.

🇬🇧

Jodie

10

January 2024

The hotel was exceptional, i couldn't have chosen a better hotel in Vienna. From being greeted by the lobby staff each day, to relaxing in the lobby listening to the pianist, it was without a doubt one of the best hotels i have stayed in. Within the stay was breakfast each day, which was faultless with extensive tasty options and champagne which is always a bonus. The room was incredible, with lots of room to move around, heated bathroom floor and speakers, free mini bar, also, i liked the fact that the TV's were screen mirroring meaning i could watch programmes off my phone and that's just some of what the room includes. The spa and fitness facilities were exceptional too, also i found them to be quiet meaning i had the spa to myself on occasions. The hotel itself is around 10 mins in a Uber, to the centre hot spots. I found Uber much better then the general taxis though, as it appeared the taxis outside the hotel do try to rip you off! Lastly, the hotel was very disabled friendly. I took the trip with my dad who uses a mobility scooter, and he got around without any issues as the floors were all flat, with a ramp up to the restaurant. If you are hesitating booking this hotel, don't. You wont regret it. The staff are all so very helpful and the hotel itself if impeccable.

The only negative i can say, is at times the baristas in the lobby area could be slow at serving and issuing bills. However when prompting they were courteous.

🇬🇧

Ian

9.1

December 2023

Elegant and sophisticated decor and rooms. Staff were helpful and efficient Breakfast team and the quality of food were excellent.

Generally we were very happy but there were a few things we felt affected our enjoyment. During our stay, one of the two elevators was out of service. This lead to some minor waits getting to and from the room. On our first evening, without another casual dining option within the hotel, we decided to try the lounge bar area. Unfortunately, although the team tried hard they seemed rushed and understaffed. We waited for food and drink orders. This was a disappointment. We were also disturbed by the smell of tobacco smoke within the lobby at times. If the hotel must have smokers room, then the door seal and ventilation must improve

🇦🇪

Ahmed

9.1

October 2022

1.the feeling of luxury is definitely present 2.professional staff 3.very attentive entrance employees 4.the suit was incredible 5.one of the best rain showers I ever tried 6.bathtub was of very good size 7.the lobby is majestic maybe better than the pictures

1.having the view of the rooms inside the hotel is strange 2.orders tend to be late because of how busy the hotel is 3. the location could’ve been better it’s a little far away from the center 3.All of what I mentioned is minor compared to the original issue it’s the steps that you can hear them all the time children running on the upper floor was so loud it was really annoying as well as people who pass through your floor you can hear them as well, if you are someone who prefers to stay in quite hotels consider something else

🇮🇪

Dorancr7

10

October 2022

The breakfast was incredible, pay extra and get it! Huge selection of gourmet food, champagne and treated like kings and queens especially by Diane. Attention to detail from this hotel was outstanding, I've never stayed anywhere with such high standards like the Palais Hansen Kempinski. We were lucky to get an early check-in and that made a wonderful start to our trip. We were spoilt to a corner suite, the room was heavenly, the staff would come and go without you knowing and I was treated to a special gift from the lady in red. The spa is one of the best I have ever experienced, we had it to ourselves 2 morning's. Calm, beautiful and serene. We loved Vienna but the hotel was our highlight. I will be searching for Kempinski hotels everywhere I travel now.

Nothing

🇬🇷

Kiriaki

8.2

November 2023

Nice decoration and amazing architecture, walking distance to the city center, rich breakfast, amazing and large room.

Polite staff but sometimes service was not the one to expect from a high quality and expensive hotel. The cigar room was not cleaned and left with full ashtrays. The room once was not cleaned and asked specifically to do so. Although they responded, cleaning was careless.

🇺🇸

Kitt

8.2

November 2022

Did not try breakfast. But someone used my name and room number and it was charged to me.

Bathroom is narrow for two. Towels and toiletries were not replaced. No shower caps except for the one provided the first day. Someone used my name and room nuber and charged breakfast and lunch. The hotel would not delete from the bill but promised to reimburse. That is strange and unsatisfactory. We went through all the signatures and charges together and it was clear that these two charges had a different signature.

🇮🇪

Edel

9.1

November 2023

Beautiful hotel very helpful door staff and information desk.

Pity when we checked in early friday for the weekend no dinner booking to be had as booked out. We were directed to a fantastic italian down the street. This was 10/10 Should advise guests to book evening dining ahead of arrival not to have to look for options outside the hotel on arrival.

🇲🇹

Vanessa

10

July 2022

The Kempinski is splendid, located not too far from the center. The breakfast is exquisite and there’s also a lovely selection for vegetarians but a limited selection for vegans although the staff are wonderful and will prepare a vegan equivalent promptly.

I expect such a property to be not only spotless but exceptionally clean. Regrettably the lobby was not always spotless and the room can be cleaner. we found a welcome card belonging to the previous guest in our room which is quite a let down.

🇸🇦

Ahmed

10

June 2022

(((Exactly everything))). - Starting from the hospitality, and fabulous Receptionists (Many thanks to Mrs. Martia & Mr. Valentin) for their help and support. - wonderful Location .. everything beside you by walking, few coffees & restaurants are nearby. - very clean. - Ooh not to forget their bed you have to resist it to get up.

- we had an AC issue at the begging but Mrs. Martia acts fast and make us happy. - I had another issue and Mr. Valentin act extremely fast.

Points of Interest Around Palais Hansen Kempinski Vienna

Attractions

Freyung Square

0.4mi

Beethoven Pasqualatihaus

0.4mi

Sisi Museum

0.6mi

Heroes’ Square (Heldenplatz)

0.7mi

Vienna Theatermuseum

0.8mi

Neue Burg

0.8mi

Burggarten

0.9mi

Johann Strauss Museum (Johann Strauss Wohnung)

0.9mi

Maria Theresa Square (Maria Theresien Platz)

0.9mi

Vienna Secession

1.1mi

Vienna Musikverein (Wiener Musikverein)

1.1mi

Wiener Konzerthaus

1.2mi

Third Man Museum (Dritte Mann Museum)

1.4mi

Vienna Woods (Wienerwald)

21mi

Archaeological Park Carnuntum (Römerstadt Carnuntum)

23.8mi

Restaurants

Wintergarten

Cuisines

  • European

Ambiances

  • Family Friendly
  • Modern

Edvard

Cuisines

  • European

Ambiances

  • Traditional
  • Modern

Pools

Location

  • Indoor

Availability

  • All season

Amenities of Palais Hansen Kempinski Vienna

Spa/Wellness packages

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Steam room

Free spa

Sauna

Air conditioning

Kid-friendly buffet

Bar

Tour desk

Terrace

Soundproof rooms

Personal trainer

24-hour front desk

Non-smoking rooms

Live music/Performance

Beach chairs/Loungers

Elevator

Balcony

Free toiletries

Soundproof

Bathtub

Stay rules - Palais Hansen Kempinski Vienna

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Palais Hansen Kempinski Vienna

Does Palais Hansen Kempinski Vienna have accommodations for guests with pets?

Yes, you can stay with your pet at Palais Hansen Kempinski Vienna. However, charges may apply.

Is free parking available at Palais Hansen Kempinski Vienna?

Yes, there is parking available at the Palais Hansen Kempinski Vienna. The hotel offers private on-site parking for €45 per day, and no reservation is required to use the parking facilities.

What are the rates at Palais Hansen Kempinski Vienna?

Accommodation at Palais Hansen Kempinski Vienna starts as low as $346. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.

What are the room types available at Palais Hansen Kempinski Vienna?

At Palais Hansen Kempinski Vienna, guests can choose from a variety of rooms including Premium, Grand Premium, and Deluxe Rooms, as well as Suites such as the One Bedroom Suite and Junior Suite. All rooms accommodate 2 adults, with bed options ranging from King size to Double and Twin beds. Smoking is not allowed in any of the rooms, with varied room sizes starting from 344 sqft.

What are the main attractions at Palais Hansen Kempinski Vienna?

Guests staying at Palais Hansen Kempinski Vienna can indulge in a variety of leisure activities. They can spend their time enjoying spa/wellness packages that the hotel offers. Additionally, guests can take a relaxing dip in the indoor swimming pool or unwind in the Turkish/Steam Bath, sauna, or steam room. For an exquisite dining experience, guests can visit the on-site restaurants. Wintergarten offers a family-friendly ambiance with modern European cuisine, while Edvard provides a mix of traditional and modern European dishes. The hotel also features a fitness center for those looking to stay active during their stay. With all these amenities available, guests can be assured of a memorable and enjoyable time at the hotel.

Is there a swimming pool at Palais Hansen Kempinski Vienna?

The Palais Hansen Kempinski Vienna hotel has an indoor pool available year-round.

Does Palais Hansen Kempinski Vienna have on-site restaurants?

Yes, the Palais Hansen Kempinski Vienna hotel offers on-site dining options at the Wintergarten and Edvard restaurants. Wintergarten boasts a Family Friendly and Modern ambiance, serving European cuisine, while Edvard offers a blend of Traditional and Modern ambiance and European cuisine as well.

Are both cash and credit cards valid payment options at Palais Hansen Kempinski Vienna?

Yes, both cash and credit cards are valid payment options at Palais Hansen Kempinski Vienna. Cash is accepted along with a variety of credit cards including Diners Club, JCB, Visa, Mastercard, American Express, and Maestro.