The breakfast was excellent, especially the made to order omelettes. The bed was comfortable and the shower good. The cleaning ladies were very accommodating and nice as my wife got sick and they were very helpful.

Our room overlooking the pool was very cold and there was no way to put any heat on. When I asked for a late checkout as my wife was too dizzy to walk, the front staff only gave me an hour extra which wasn’t enough. Considering the hotel was nowhere near full at the time, we felt this was pretty poor. Therefore we had to ask for an extra night and the staff at the front desk refused to match Booking. com’s price and wanted another $50 per night.

Everything especially the hot breakfast in the morning. The room was nice and cool. The beds were great and comfortable and slept great 👍. In disabled so that is a huge plus for me. Loved that we had a balcony and could watch the thunderstorm roll in.

We ran out of toilet paper, if another roll was left in the bathroom. I missed it, It wasn't a full roll and I didn't see an extra when we got in the room. We stayed 2 nights. So when they came into clean and they didn't see that it was low and leave more. I could have asked too... But thought it would last until we left and it didn't.

The Hot breakfast with the omelet bar brings us back every time!! Omelet chef makes to order 😊. Marvelous!! Lots of other breakfast choices and a large room with lots of seating for "choose your own" breakfast. The upper floor, king room was quite comfortable. We LOVED the larger "Dove brand" cucumber dispensers for hand soap, lotion, body wash, shampoo and conditioner. Bravo for getting away from the little single use bottles. The room had a fridge and microwave...all that we needed. The room and washroom were acceptably clean (bathroom mirror was a bit smeary). Bed, bedding and towels were decent quality.

Found the pillows hard and lumpy this time. Our room was on an upper floor closer to the outdoor neon - Days Inn sign and the curtain did not quite pull far enough beyond the window to completely block out the neon light at night.

We stay all over, and this place was better than some 4 and 5 stars for comfort and dollar value! We slept great, and the price includes breakfast, which was also great. The restaurant onsite was awesome, too. The staff here were amazing and go outta their way to make sure you are happy. We have 2 dogs, and they have treats, and just overall, this place was really more than we expected for the price. Definetly will stay when coming thru Cranbrook.

They should have a hot tub 😁 it would really put the place over the top.

Plenty of parking, we arrived in the evening and were able to get dinner at the Indian restaurant inside the hotel, the room was exactly what we needed for a single night stay, breakfast was simple continental and a good selection was available, the coffee was tasty and the bed was comfortable. There was shampoo, conditioner, soap and moisturiser dispensers which saved me digging out my stuff. 11am checkout was very appreciated.

The air conditioning was a bit noisy and I found it disrupted my sleep.

breakfast was great and the breakfast room was a fantastic size. There's room for a lot of people and that makes sense bed was comfortable enough would stay again as they offer a super selection for breakfast and the room is clean and the people are nice

the bathroom in the room we stayed in needs to be re-done. I understand some of the bathrooms have been done but I guess they haven't got to that room yet the room needs a "channel guide " for the TV set up you spend time pushing buttons and don't know what is on or coming on so a GUIDE would have been nice

Arrived a little earlier but allowed to check in. Breakfast was nice with omelette station, fresh fruit etc. Lovely big entrance with sitting area and workstations. Dove toiletries were provided in room. Plenty of parking available.

I did request a room not facing the road but because I booked a large double room this wasn’t an option but we didn’t notice any road noise regardless.

The staff on reception made us feel welcomed & they were efficient as well as cheerful. We were very comfortable in our room & after long days of flying & driving, it was nice to arrive at such a pleasant atmosphere. On top of that, breakfast was included in the price & we enjoyed the choices on offer before setting out for another busy day. Many thanks.

Nothing, but a kind suggestion from us would be that black tea & milk would be nice to offer. Many Australians & other nationalities enjoy a cup of tea although we do understand that Canadians & Americans may prefer coffee.

Location is excellent. Amenities walkable. Rooms clean and comfortable. Breakfast was excellent. Good value. Better than most hotels in Cranbrook, in this area and price range. **dining recommendation, walk to Perry's Family Restaurant, excellent!*** maintenance guy (sorry we didn't get your name!) Went above and beyond to help my husband when we discovered our motorcycle was having issues. You, sir, saved our holiday and a very expensive fix. THANK YOU!!

Rooms facing the main road were a bit noisy if you sleep with an open window. Everything else was great. Hotel should keep older towels for pool area

bathtub was amazing. I will stay here again just for that. The pool was seasonal so we did not get to experience it but it looks like a good reason to book again. And of course breakfast- the best one we have had in a long time. Omelets made to order and both bacon and sausage available!

I do with there was a hot tub so at least it can be enjoyed even when the pool has to be closed.