Rooms were nice and the rates were reasonable. There's a Denny's on site which is convenient. Staff were very friendly and helpful.

The hotel is kind of in the middle nowhere, which seems oxymoronic considering that it's on the main highway going through town. The aforementioned Denny's is handy but that's about the only sit down restaurant near the hotel. There are a couple of fast food joints not too far away if that suits one. For those who like to have a pint at a pub - nope. Nothing near by that we could see. I suppose that one could take a cab downtown but... The liquor store was also quite a distance away - walkable but still pretty far. Finally, there's was a spur directly behind our room. The trains chose the most "interesting" times to go back and forth...

Location of restaurant was great as weather was bad. Toilet in a very cramped space, a large person would have gotten stuck. The manager that was on when I checked out was very good when I complained about TV service, but the one when I checked in could have come to our room when I complained instead of just giving me a TV channel to view

We don't stay in motels very often so had to spend a bit f time searching for things. There were no hospitality flyers anywhere and we are not technical people so we're unable to access a room service menu or even figure out how to use the scan thingys that were on the desk. Tv watching was a challenge, but was promised that it would be rectified when I complained on checkout.

The location was terrific and easily accessible along our route to Crowsnest Pass via hwy 3. A 24-hour Denny’s restaurant is conveniently attached. Sandman properties typically have nice rooms and this was no exception. Comfortable and well-appointed room-only thing missing was a top freezer unit in the freezer to refreeze our travel ice-packs. Staff on check-in and check-out were friendly and welcoming.

Our first room assigned, #116, smelled strongly of 2nd hand smoke-the front desk clear was quick to correct this and reassign us to a room several down the hall. In the morning, the hallways had the same strong second hand smoke smell. Not sure if it is supposed to be non-smoking property as we did not see signage.

Perfect room size.

There was a line up of people waiting to check in and that process was going slower than what I’ve seen at other hotels. It was a grind to lug my baggage up to the second floor since there was no elevator. The complimentary coffee in the morning wasn’t very good and all they had was powdered creamer instead of real cream.

Location - good Breakfast - very good

Our first room, 113, and no heat. The staff moved us to 117 and the drain for the sink had no crossmember in the drain to stop anything if you dropped it in the sink. The hotel was full so we do appreciate the staff accommodating us.

Although dated the property is well managed and staff very friendly and helpful. Our room was clean & comfortable and quiet. It was a nice one night stay while driving through to our destination in Alberta. Price was good too !

Breakfast was very good. Great location for us.

Microwave dish moved around and banged the sides of the oven when in use. TV remote was cheap and could not find the guide to choose channels.

Convenient to everything, with large area for walking our dogs. The little doggie bags were a very thoughtful touch with business bags, treats and directions to nearby parks for dogs. Clean & quiet. We’ll be back!

No elevator!

Bed was comfortable, friendly staff

Pool had sand/dirt in the bottom of it, chipped paint. The carpets are dated, and doors to floors stuck

Hotel was good with good location, been here a few times, Denys resturant has really went down in my estimation, it must effect your hotel location.

Dennis.