Everything was excellent. The staff was very pleasant and helpful. The rooms were comfortable and the facilities were very clean. The added bonus was the Pool/Hot Tub and slide. The water was very warm, and even though it was outside operation hours/schedule for the slide the staff was amazing and made an exception for all the kids to turn it on so that they could have fun (March break and all) would recommend to anyone.

If I had to nit pick about the stay it was, they ran out of cream for the coffee in the morning (delivery was that afternoon we left)

All good. Good breakfast and nice facilities

The gym cable tower is out of order and needs to be maintained quickly. Also some other equipments in the gym is damaged. I suggest a camera in the gym, as there are many children "playing" in the gym during weekends and demolishing the equipment.

Hotel is improving with every stay I made there. The breakfast choices are now much more healthy.

For future I recommend to also have plain joghurt and some seets, nuts etc for the breakfast. Also fresh fruits would be a great addition (berries, banana, etc.)

Very clean and spacious. The front desk clerk was very friendly and lovely. Extremely impressed with the room and everything provided. It was also close to restaurants and stores. The room was more affordable than others in the Aurora and Markham area, and was the nicest I have stayed in so far (I travel to Richmond Hill regularly). High ceilings and comfortable, with a large tv.

The included breakfast ended at 9 on a Saturday. After traveling all day the day before, I chose to sleep a bit longer. They really should have it go until at least 9:30 or 10 on weekends when people want to sleep in a bit. The walls are thin. I couldn't hear conversations or anything like that, but you can hear people moving around, if you are sensitive to that. I wear ear plugs to sleep normally, so it did not disturb my sleep at all, but I am not sure if it would be noticeable if I hadn't had ear plugs in. I was also by an exit door on the main floor, so that likely increased the noise by my room. Still would stay there again, as it didn't bother me, but something for others to be aware of.

The staff were very friendly and accommodating

The breakfast was mediocre and the flow was not good. The other guests were very noisy - kids running up and down the halls was very annoying. The fact that the rooms weren't cleaned at all in our 7 day stay. I was advised at check in that due to COVID the rooms would not be cleaned daily but I was not told they would not be cleaned at all. I feel like the cost should have reflected that and it did not. Also there is very little space to put your clothes when you unpack only 2 drawers and small closet. No where to put you luggage.

The hotel in general met my expectations. I would give thanks separately receptionists Team - they are the best! The location is ideal - not far from the good road (hwy 404) but in picturesque and quite place. The hotel has a swimming pool and even a water slide.

The total price could be slightly lower :)

At check in - VERY helpful and accommodating...we got in quite late. Facilities excellent, fridge and microwav in room, free parking.. Breakfast was plentiful with a large variety of warm and cold items. A great experience. We wlll certainly be back.

Everthing was great!

Great location with lots of shops and restaurants nearby as well as the highway.

Elevators were very busy. It made it hard for us as we had our dog and did not want to impose ourselves with other guests. Waiting for the elevator during « rush hours » took forever. Hotel was very busy so we had to take the last parking spot.

Closed by Clean Friendly staff

Breakfast was disappointing No fruits Nothing out for oatmeal- needed to ask at 9 am so nothing since 6 am ? A lot of empty space, jars, drawers No bowl No muffin, bagel, no honey, Pool super busy Some classes going on Try 3 times then give up For 250$/ nights I was expecting better missing the basic

swimming pool, water slide, hot tub

I’ve booked two rooms and this is my second stay,I was disappointed for the fact the rooms were not refreshed despite I asked for it, although this is something that should be common without being asked for, otherwise what is the difference between a hotel and a dormitory !, Don’t know what’s the reason for not doing it, if it’s Covid then it’s ridiculous, corporate use Covid as a pretext cut expenses and increase profits!