1,076 reviews
From
$126105 King Street East, Kitchener, N2G 2K8, Ontario, Canada
1,076 reviews
1/70
From
$126Indoor swimming pool
Free wifi
Air conditioning
Kids' meals
24-hour front desk
Non-smoking rooms
Bar
Elevator
Welcome to the Crowne Plaza Kitchener-Waterloo, an IHG Hotel! Located in the heart of Kitchener, Ontario, this charming 3-star hotel offers a comfortable and enjoyable stay for travelers. Situated just 2mi from the city center, you'll have easy access to all the attractions and amenities that Kitchener has to offer.
With over 1000 reviews, you can trust that your stay at the Crowne Plaza will be a memorable one. The hotel offers a range of fantastic amenities to enhance your experience, including a pet-friendly policy, an indoor swimming pool, and free Wi-Fi. Start your day off right with a delicious breakfast at the hotel.
The minimum price for a room at Crowne Plaza Kitchener-Waterloo starts from $126. The address of the hotel is 105 King Street East. Whether you're traveling for business or pleasure, this hotel has everything you need for a comfortable and enjoyable stay. Don't miss out on the opportunity to experience the best of Kitchener at the Crowne Plaza.
After a day of exploring Kitchener, why not take a refreshing dip in our indoor pool? At Crowne Plaza Kitchener-Waterloo, we have a convenient indoor pool for our guests to enjoy. Take a relaxing swim or simply lounge by the poolside with a book in hand. It's the perfect way to unwind and rejuvenate after a long day of sightseeing or business meetings.
When it comes to dining, you won't have to venture far from your room. Our on-site restaurant, AQUA Restaurant, offers a delightful dining experience with its family-friendly and modern ambiance. Enjoy a wide range of international cuisines, prepared by our talented chefs. Whether you're craving a hearty breakfast, a light lunch, or a gourmet dinner, AQUA Restaurant has something to satisfy every palate.
At Crowne Plaza Kitchener-Waterloo, we accept Visa, American Express, Mastercard, JCB, and Diners Club as payment methods. Please note that we do not accept cash. This makes it convenient for you to settle your bill without any hassle, ensuring a smooth check-out process. Rest assured that our hotel is committed to providing you with a hassle-free and convenient experience during your stay.
Choose from a variety of room types at Crowne Plaza Kitchener-Waterloo to suit your needs. Our Standard Rooms, King Rooms, Queen Rooms with Two Queen Beds, Executive King Rooms, Executive Queen Rooms, and King Suites are all designed to provide you with a comfortable and enjoyable stay. All of our rooms are non-smoking, ensuring a fresh and pleasant environment. With a range of different bed configurations, our rooms can accommodate solo travelers, couples, families, and groups. From cozy doubles to spacious suites, we have the perfect room for any traveler.
Closest airports
Kitchener/Waterloo Airport
5.1miJohn C. Munro Hamilton International Airport
34miLondon International Airport
44.2miToronto Pearson International Airport
46.7miBilly Bishop Toronto City Airport
56miIndoor swimming pool
Free wifi
Air conditioning
Kids' meals
24-hour front desk
Non-smoking rooms
Bar
Elevator
Room service
Restaurant
Bathtub
Free toiletries
Balcony
Private Bathroom
Deluxe
+
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Run Of House
x10
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x6
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Room Run Of House
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Standard Room
280 sqft
Free wifi
Microwave
Flat-screen TV
Dryer
x4
+
x3
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This room has free Wi-Fi, air conditioning, coffee-tea-facilities, microwave and mini fridge. Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
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King Room
1 King Size Bed
280 sqft
Private Bathroom
Balcony
Microwave
Coffee machine
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More details
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Suite
1 King Size Bed
280 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
x8
+
x5
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King/Queen Room
1 Queen Size Bed
1 King Size Bed
280 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
+
More details
Experience comfort and convenience in our spacious Standard Double Room, featuring a private bathroom, modern amenities like a microwave and coffee machine, and a comfortable Queen and King size bed. Perfect for a family getaway or a romantic escape for two.
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Accessible Room
1 King Size Bed
280 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x4
+
x3
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Accessible
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Junior Suite
1 King Size Bed
Microwave
+
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1 King Bed Junior Suite includes a king-size bed 150-183 width plus hairdryer and tea and coffee making facilities .
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Leisure, King
1 King Size Bed
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Executive, 2 Queen
2 Queen Size Beds
280 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
x4
+
x3
More details
Executive Two Queen Beds
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Executive, King
1 King Size Bed
280 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
+
More details
Executive King Bed includes a king-size bed 150-183 width.
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Room - 2 Queen
2 Queen Size Beds
280 sqft
Private Bathroom
Balcony
Microwave
Coffee machine
x4
+
x3
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Queen Room
1 Queen Size Bed
x4
+
x3
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Queen Size Bed
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Executive, Queen
1 Queen Size Bed
Wifi
x4
+
x3
More details
Executive Queen Bed
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Premium, King
1 King Size Bed
Refrigerator
+
More details
1 King Bed Premium
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Executive Suite
+
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EXECUTIVE SUITE NONSMOKE
Premium
x4
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x3
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Premium
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Premium, 2 Queen
2 Queen Size Beds
Refrigerator
x4
+
x3
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Executive
x4
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x3
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Room Executive
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Premium, Accessible
1 King Size Bed
1 Sofa Bed
Microwave
x4
+
x3
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1 King Bed Premium Comm Accessible Tub includes a king-size bed 150-183 width plus hairdryer and tea and coffee making facilities .
Premium, Queen
1 Queen Size Bed
x4
+
x3
More details
7.5
1,076 reviewsFrom
$126Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Jacqueline
10
10
Nice hotel. Good location with shops close by. Close to transport. Though we had driven there. Took a little while to figure out how to get into underground parking as entry is down the side of the main entry. At roadside. Rooms, beds, and staff were all good. It was quiet, and I had a comfortable night's sleep. Under the beds were in need of a clean. Otherwise, the room was a nice size, clean, and very comfortable. The small coffee machine in the room was very handy. My daughter and I enjoyed the pool facilities * Overall, we had a lovely stay, visiting family on a trip from Ireland. Would recommend highly. 👌
* No changing rooms or private area's to change by pools, and no showers at poolside (hygiene). As the pool is quite open with large glass panels around the pool, I felt a little too on display. The pool itself was lovely, very clean, towels available at poolside and we really enjoyed our swim. 🙂
🇺🇸
Natalie
9.1
9.1
Upon arriving early (approximately noon hour), I asked if I could stow my suitcase until check-in and the staff member stated that an early check-in was possible. That was great news and I really appreciated it. Also, the next morning we had the breakfast buffet ($20). It was great: the large selection and food was very good as was the service.
We had a room right beside the elevator, so more noise than some rooms. Yet that could have been a trade-off given that was what was available for an early check-in. A trade off that I'm satisfied with.
🇨🇦
Brenda
9.1
9.1
The location was terrific. Walking distance to restaurants and bars. The staff were amazing! Shout out to Heera who received us into the Plaza. She was personable and very welcoming. All staff were friendly when we crossed paths. The room was clean. Loved the hot shower and dual showerhead was a nice bonus. Everything was easily accessible to the location.
The parking garage and access to it was a little less desirable. There is co struction going on in the front building and I don't care for alleyways but it was okay during daylight hours.
🇨🇦
Julie
8.2
8.2
The room was very nice, impeccably clean and the bed exceptionally comfortable.
My friend checked in before I did, and even though I expressly specified that my card was to be charged for the room, and again reminded the front desk upon checkout, her card was charged and she had to call and arrange for the charge to be reversed. I have not checked to see whether my card was also charged. I thought the room was quite expensive for one night. I asked for the detailed bill to be emailed to me, confirmed my email address but have not yet seen the email.
🇺🇸
Hopfner
9.1
9.1
My room was a good size, and well laid out, with a dedicated area where I could set up my laptop computer. The bed was comfortable, and came with a top sheet rather than solely a comforter, so it was easy not to get overheated during the night. The bathroom was appropriately sized, not seeming too cramped, and had a logical layout and the right amount of counter-space. The water pressure in the stall shower was good. This property is very conveniently located in the downtown area.
The buffet breakfast was no better than so-so. Not actively bad, but some of the chafing dishes were empty when I got there and weren't replenished, and some of the fresh fruit had gone off. For the price I paid, I don't feel that I got fair value. On the other hand, restaurant staff, like the front-desk staff, were notably pleasant: friendly as well as professional.
🇨🇦
Donna
9.1
9.1
I took my daughter for a short 2 day getaway, this hotel was perfect! Great rooms, we played mini-putt, swam in the beautiful pool, and I highly recommend the breakfast buffet! The food is amazing, with different options every morning. The beds and pillows were comfortable, clean and roomy. The lobby and lounge areas are very pretty. Also close to some great restaurants! We would definitely stay again!
The mini-Pitt and bowling alley were a little dated, and in a very low staffed area, it still clean and well-kept
🇨🇦
Chrislyn
9.1
9.1
Staff were very helpful and pleasant. Gave us a FREE upgrade, as our reservation had been all screwed up by Booking.com (assumption) and when we got to the hotel, there was no reservation as had been confirmed by email! The over half hour check in process made us late for a wedding reception, it was an extremely stressful check-in, but the staff and Manager Sandeep were amazing, and very helpful.
Our reservation could have been properly processed with the hotel, and our check-in would have not been so stressful! I would like to know what happened that made our confirmed reservation for December under a totally different name? :(
🇨🇦
Singkitgirl
8.2
8.2
- Best breakfast buffet I've had, so far, in a hotel chain in Ontario - Great facilities (indoor pool, cafe/restaurant) - Sale price was great for the hotel stay
- The bathroom is TINY. Everything is cramped together (tub, sink, toilet). - The other reviews are true: housekeeping DOES NOT clean the room unless requested. In our case, they didn't clean our room even if I requested multiple times (when we left in the morning, when we came back in the afternoon, when we came back from the pool). I persisted and got back to a clean room only BY 6PM. Other than this, front desk service was good.
🇨🇦
Patch124
8.2
8.2
The staff was excellent, from the front desk, to the maintenance and the waitress, she was excellent. Everyone was easy to deal with, and the waitress (whose name I didn't get) made breakfast that much better. She was very outgoing, funny, and helpful (giving us directions to where we were heading out to).
When we arrived in our room, we had no lights on one side of the room. Maintenance came quick and resolved the issue just as quick. We had a great chat with him afterwards, as well. He gave us a bit of history on the hotel as he had been working there many years - quite interesting. Also had an issue, we discovered later, with the fridge. Again, maintenance arrive quickly and resolved it, again, just as quickly.
🇬🇧
Peter
9.1
9.1
Breakfast staff very welcoming and friendly. The evening meal was nice but a very limited choice. Because of covid room cleaning was twice in 11 days on request. The room wasn't vacuumed although towels etc where changed.
On arrival we had to pay $1000 and 5 days later the balance had to be paid - I have never in all the IHG Hotels had to pay up front for our stays! It was queried at the time but they insisted on payment! This to me shows that there was no trust exhibited towards guests which I explained at the time. The toilet holder in our room wasn't fixed to the wall properly it slipped round when you where using it. The swimming pool had a divider from the deep end to the shallow end which made it no good for swimming lengths. The changing rooms had a coded entry locks which when using the codes given didn't open, this was reported at the time. The route from the car park was torturous when you have more than 1 case.
Airports
Kitchener/Waterloo Airport
5.1miJohn C. Munro Hamilton International Airport
34miLondon International Airport
44.2miToronto Pearson International Airport
46.7miBilly Bishop Toronto City Airport
56miAirports
Kitchener/Waterloo Airport
5.1miJohn C. Munro Hamilton International Airport
34miLondon International Airport
44.2miToronto Pearson International Airport
46.7miBilly Bishop Toronto City Airport
56miAttractions
African Lion Safari
17.1miAQUA Restaurant
Cuisines
InternationalAmbiances
Family Friendly•ModernLocation
IndoorIndoor swimming pool
Free wifi
Air conditioning
Kids' meals
24-hour front desk
Non-smoking rooms
Bar
Elevator
Room service
Restaurant
Bathtub
Free toiletries
Balcony
Private Bathroom
Activities
Bowling
Mini golf
Ping-pong
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Fruit
Kids' meals
Restaurant
Vending machine (drinks)
Vending machine (snacks)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Express check-in/out
Invoice provided
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Heating
Interconnecting room(s) available
Ironing facilities
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Dryer
Microwave
Refrigerator
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Iron
Socket near the bed
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Security alarm
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Indoor swimming pool
From
$126Check-in
From 15:00
Check-out
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 19
Curfew
Come and go whenever you want
Parking
Private parking is available on site (reservation is not needed) and costs CAD 12 per day.
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Extra bed upon request
$11 per person per day
The price in CAD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for cribs.
Cards accepted at this property
Cash
JCB,
Mastercard,
Visa,
Diners Club,
American Express
This property does not accept cash.
What are the check-in and check-out times at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
For Crowne Plaza Kitchener-Waterloo, an IHG Hotel, you can check in after 03:00 PM and the check-out deadline is 11:00 AM.
Is there parking at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
Yes, there is parking available at Crowne Plaza Kitchener-Waterloo, an IHG Hotel. The parking is private and located on-site. The cost for parking is C$12 per day and reservations are not required.
What are the rates at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
For stays at Crowne Plaza Kitchener-Waterloo, an IHG Hotel, prices generally start at $126. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
What are the room types available at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
The Crowne Plaza Kitchener-Waterloo offers a variety of rooms including Standard Rooms with either a queen or king size bed, Queen Rooms with two queen beds, and Executive Rooms with either a king or queen size bed. Smoking is not allowed in any of the rooms. The rooms all have a size of 280 sqft and accommodate either 2 adults and 1 child or 4 adults and 3 children. A King Suite is also available for those looking for a more spacious option.
Where can guests find entertainment in Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
Guests at Crowne Plaza Kitchener-Waterloo, an IHG Hotel, can spend their time enjoying several leisure amenities. The hotel features an indoor swimming pool, which provides a relaxing environment for guests to swim and unwind. Additionally, guests can engage in a game of mini golf, adding a fun and competitive element to their stay. For those who prefer indoor activities, the hotel offers a bowling alley and ping-pong table.
When it comes to dining options, guests can enjoy the AQUA Restaurant. This restaurant provides a family-friendly and modern ambiance and offers international cuisine, giving guests a variety of dining choices.
Overall, guests at Crowne Plaza Kitchener-Waterloo can make the most of their time at the hotel by taking advantage of the leisure amenities such as the indoor swimming pool, mini golf, bowling, and ping-pong, as well as indulging in the culinary offerings at AQUA Restaurant.
Does Crowne Plaza Kitchener-Waterloo, an IHG Hotel have a pool for guests?
The hotel has an indoor pool available. No other information about additional pools is provided in the data.
Does Crowne Plaza Kitchener-Waterloo, an IHG Hotel have on-site restaurants?
Yes, the hotel has a restaurant on site called AQUA Restaurant. It offers a family-friendly ambiance and serves international cuisine.
Are both cash and credit cards valid payment options at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
No, cash is not accepted as a payment option at Crowne Plaza Kitchener-Waterloo, an IHG Hotel. The accepted payment methods include Visa, American Express, Mastercard, JCB, and Diners Club.
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