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7.5

1,076 reviews

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

105 King Street East, Kitchener, N2G 2K8, Ontario, Canada

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Indoor swimming pool

Free wifi

Room service

Air conditioning

Bar

24-hour front desk

Non-smoking rooms

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Welcome to the Crowne Plaza Kitchener-Waterloo, an IHG hotel where adventure meets comfort! Nestled just 2mi away from the vibrant city center, this delightful 3-star haven at 105 King Street East is an ideal retreat for travelers seeking both fun and relaxation. With prices starting from just $115, you can experience a delightful escape while enjoying a delicious breakfast to kickstart your day.

Dive into a world of hospitality with a splash in our inviting indoor swimming pool or savor a meal at our on-site restaurant. Whether you're looking to wind down with a refreshing drink at the bar or engage in some friendly competition on the mini-golf course (extra charges apply), you’ll find plenty of activities to keep you entertained. Our 24-hour front desk is here to ensure every whim is catered to, and our family-friendly offerings like kids' meals will keep the little ones smiling.

With a remarkable guest rating based on 1076 reviews, you can rest assured knowing that your stay will be worth every penny. Take advantage of our complimentary Wi-Fi, and enjoy the convenience of room service for those cozy in-room dinners. Whether you're here for a family vacation, a business trip, or a weekend getaway, the Crowne Plaza Kitchener-Waterloo promises an unforgettable experience filled with fun, relaxation, and great memories!

At the Crowne Plaza Kitchener-Waterloo, every moment is your chance to create delightful memories! Start your day right as you indulge in a scrumptious breakfast at AQUA Restaurant, where family-friendly vibes meet modern culinary delights. The menu is brimming with international cuisine that promises to tantalize your taste buds, allowing you to experience a world of flavors without having to leave the comfort of your hotel. And don't forget to swing by the bar for a refreshing cocktail later in the day— because every getaway deserves a little indulgence!

Kids and adults alike will find an oasis of excitement right here! Dive right into the shimmering indoor swimming pool—an alluring spot destined for splashy fun where laughter echoes off the walls. If you prefer some friendly competition, why not challenge your family to a game of mini-golf? It’s the perfect way to bond while testing your skills. And with our 24-hour front desk at your service, you can plan your activities and excursions at any time, ensuring your stay is as stress-free and enjoyable as possible!

As you unwind after a day filled with adventures, retreat to one of our diverse room types designed to accommodate any gathering, whether you're traveling as a couple, with family, or in a large group. With options like the spacious Executive Suite and convenient Deluxe rooms, you’ll find just the right space for relaxation. From plush beds to modern amenities, your comfort is our priority. As you settle in for the night, reflect on your day filled with laughter, discovery, and delicious meals at the Crowne Plaza Kitchener-Waterloo—where your next adventure awaits!

Closest airports

Kitchener/Waterloo Airport

5.1mi

John C. Munro Hamilton International Airport

34mi

London International Airport

44.2mi

Toronto Pearson International Airport

46.7mi

Billy Bishop Toronto City Airport

56mi

Most popular amenities

Restaurant

Indoor swimming pool

Free wifi

Room service

Air conditioning

Bar

24-hour front desk

Non-smoking rooms

Elevator

Kids' meals

Bathtub

Free toiletries

Balcony

Rooms

Show 7 photos

Junior Suite

1 King Size Bed

Microwave

+

More details

1 King Bed Junior Suite includes a king-size bed 150-183 width plus hairdryer and tea and coffee making facilities .

Show 7 photos

Premium, Accessible

1 King Size Bed

1 Sofa Bed

Microwave

x4

+

x3

More details

1 King Bed Premium Comm Accessible Tub includes a king-size bed 150-183 width plus hairdryer and tea and coffee making facilities .

Standard  Room in Crowne Plaza Kitchener-Waterloo, an IHG Hotel

King/Queen Room

1 Queen Size Bed

1 King Size Bed

280 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

+

More details

Experience comfort and convenience in our spacious Standard Double Room, featuring a private bathroom, modern amenities like a microwave and coffee machine, and a comfortable Queen and King size bed. Perfect for a family getaway or a romantic escape for two.

Show 7 photos

Premium, King

1 King Size Bed

Refrigerator

+

More details

1 King Bed Premium

King Room  - Disability Access with Bath Tub in Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Show 5 photos

Accessible Room

1 King Size Bed

280 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x4

+

x3

More details

Accessible

Executive King Room in Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Show 5 photos

Executive, King

1 King Size Bed

280 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

+

More details

Executive King Bed includes a king-size bed 150-183 width.

Show 5 photos

Standard Room

280 sqft

Free wifi

Microwave

Flat-screen TV

Dryer

x4

+

x3

More details

This room has free Wi-Fi, air conditioning, coffee-tea-facilities, microwave and mini fridge. Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Executive Queen Room in Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Show 4 photos

Executive, Queen

2 Queen Size Beds

280 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

x4

+

x3

More details

Executive Queen Bed

King Suite in Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Show 5 photos

Suite

1 King Size Bed

280 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

x8

+

x5

More details

Show 5 photos

Premium, 2 Queen

2 Queen Size Beds

Refrigerator

x4

+

x3

More details

Queen Room with Two Queen Beds in Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Show 4 photos

Room - 2 Queen

2 Queen Size Beds

280 sqft

Private Bathroom

Balcony

Microwave

Coffee machine

x4

+

x3

More details

Standard  Room in Crowne Plaza Kitchener-Waterloo, an IHG Hotel

King Room

1 Queen Size Bed

1 King Size Bed

280 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

+

More details

Guest reviews

7.5

1,076 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Jacqueline

10

July 2023

Nice hotel. Good location with shops close by. Close to transport. Though we had driven there. Took a little while to figure out how to get into underground parking as entry is down the side of the main entry. At roadside. Rooms, beds, and staff were all good. It was quiet, and I had a comfortable night's sleep. Under the beds were in need of a clean. Otherwise, the room was a nice size, clean, and very comfortable. The small coffee machine in the room was very handy. My daughter and I enjoyed the pool facilities * Overall, we had a lovely stay, visiting family on a trip from Ireland. Would recommend highly. 👌

* No changing rooms or private area's to change by pools, and no showers at poolside (hygiene). As the pool is quite open with large glass panels around the pool, I felt a little too on display. The pool itself was lovely, very clean, towels available at poolside and we really enjoyed our swim. 🙂

🇺🇸

Natalie

9.1

September 2023

Upon arriving early (approximately noon hour), I asked if I could stow my suitcase until check-in and the staff member stated that an early check-in was possible. That was great news and I really appreciated it. Also, the next morning we had the breakfast buffet ($20). It was great: the large selection and food was very good as was the service.

We had a room right beside the elevator, so more noise than some rooms. Yet that could have been a trade-off given that was what was available for an early check-in. A trade off that I'm satisfied with.

🇨🇦

Brenda

9.1

August 2023

The location was terrific. Walking distance to restaurants and bars. The staff were amazing! Shout out to Heera who received us into the Plaza. She was personable and very welcoming. All staff were friendly when we crossed paths. The room was clean. Loved the hot shower and dual showerhead was a nice bonus. Everything was easily accessible to the location.

The parking garage and access to it was a little less desirable. There is co struction going on in the front building and I don't care for alleyways but it was okay during daylight hours.

🇨🇦

Julie

8.2

May 2023

The room was very nice, impeccably clean and the bed exceptionally comfortable.

My friend checked in before I did, and even though I expressly specified that my card was to be charged for the room, and again reminded the front desk upon checkout, her card was charged and she had to call and arrange for the charge to be reversed. I have not checked to see whether my card was also charged. I thought the room was quite expensive for one night. I asked for the detailed bill to be emailed to me, confirmed my email address but have not yet seen the email.

🇨🇦

Donna

9.1

June 2023

I took my daughter for a short 2 day getaway, this hotel was perfect! Great rooms, we played mini-putt, swam in the beautiful pool, and I highly recommend the breakfast buffet! The food is amazing, with different options every morning. The beds and pillows were comfortable, clean and roomy. The lobby and lounge areas are very pretty. Also close to some great restaurants! We would definitely stay again!

The mini-Pitt and bowling alley were a little dated, and in a very low staffed area, it still clean and well-kept

🇺🇸

Hopfner

9.1

August 2022

My room was a good size, and well laid out, with a dedicated area where I could set up my laptop computer. The bed was comfortable, and came with a top sheet rather than solely a comforter, so it was easy not to get overheated during the night. The bathroom was appropriately sized, not seeming too cramped, and had a logical layout and the right amount of counter-space. The water pressure in the stall shower was good. This property is very conveniently located in the downtown area.

The buffet breakfast was no better than so-so. Not actively bad, but some of the chafing dishes were empty when I got there and weren't replenished, and some of the fresh fruit had gone off. For the price I paid, I don't feel that I got fair value. On the other hand, restaurant staff, like the front-desk staff, were notably pleasant: friendly as well as professional.

🇨🇦

Chrislyn

9.1

August 2022

Staff were very helpful and pleasant. Gave us a FREE upgrade, as our reservation had been all screwed up by Booking.com (assumption) and when we got to the hotel, there was no reservation as had been confirmed by email! The over half hour check in process made us late for a wedding reception, it was an extremely stressful check-in, but the staff and Manager Sandeep were amazing, and very helpful.

Our reservation could have been properly processed with the hotel, and our check-in would have not been so stressful! I would like to know what happened that made our confirmed reservation for December under a totally different name? :(

🇨🇦

Singkitgirl

8.2

August 2022

- Best breakfast buffet I've had, so far, in a hotel chain in Ontario - Great facilities (indoor pool, cafe/restaurant) - Sale price was great for the hotel stay

- The bathroom is TINY. Everything is cramped together (tub, sink, toilet). - The other reviews are true: housekeeping DOES NOT clean the room unless requested. In our case, they didn't clean our room even if I requested multiple times (when we left in the morning, when we came back in the afternoon, when we came back from the pool). I persisted and got back to a clean room only BY 6PM. Other than this, front desk service was good.

🇨🇦

Patch124

8.2

July 2022

The staff was excellent, from the front desk, to the maintenance and the waitress, she was excellent. Everyone was easy to deal with, and the waitress (whose name I didn't get) made breakfast that much better. She was very outgoing, funny, and helpful (giving us directions to where we were heading out to).

When we arrived in our room, we had no lights on one side of the room. Maintenance came quick and resolved the issue just as quick. We had a great chat with him afterwards, as well. He gave us a bit of history on the hotel as he had been working there many years - quite interesting. Also had an issue, we discovered later, with the fridge. Again, maintenance arrive quickly and resolved it, again, just as quickly.

🇬🇧

Peter

9.1

April 2022

Breakfast staff very welcoming and friendly. The evening meal was nice but a very limited choice. Because of covid room cleaning was twice in 11 days on request. The room wasn't vacuumed although towels etc where changed.

On arrival we had to pay $1000 and 5 days later the balance had to be paid - I have never in all the IHG Hotels had to pay up front for our stays! It was queried at the time but they insisted on payment! This to me shows that there was no trust exhibited towards guests which I explained at the time. The toilet holder in our room wasn't fixed to the wall properly it slipped round when you where using it. The swimming pool had a divider from the deep end to the shallow end which made it no good for swimming lengths. The changing rooms had a coded entry locks which when using the codes given didn't open, this was reported at the time. The route from the car park was torturous when you have more than 1 case.

Points of Interest Around Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Airports

Kitchener/Waterloo Airport

5.1mi

John C. Munro Hamilton International Airport

34mi

London International Airport

44.2mi

Toronto Pearson International Airport

46.7mi

Billy Bishop Toronto City Airport

56mi

Restaurants

AQUA Restaurant

Cuisines

  • International

Ambiances

  • Family Friendly
  • Modern

Pools

Location

  • Indoor

Amenities of Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Restaurant

Indoor swimming pool

Free wifi

Room service

Air conditioning

Bar

24-hour front desk

Non-smoking rooms

Elevator

Kids' meals

Bathtub

Free toiletries

Balcony

Stay rules - Crowne Plaza Kitchener-Waterloo, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Crowne Plaza Kitchener-Waterloo, an IHG Hotel

What are the check-in and check-out times at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

For Crowne Plaza Kitchener-Waterloo, an IHG Hotel, you can check in after 03:00 PM and the check-out deadline is 11:00 AM.

Is there parking at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Yes, there is parking available at Crowne Plaza Kitchener-Waterloo, an IHG Hotel. The parking is private and located on-site. The cost for parking is C$12 per day and reservations are not required.

What are the rates at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

For stays at Crowne Plaza Kitchener-Waterloo, an IHG Hotel, prices generally start at $115. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.

What are the room types available at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

The Crowne Plaza Kitchener-Waterloo offers a variety of rooms including Standard Rooms with either a queen or king size bed, Queen Rooms with two queen beds, and Executive Rooms with either a king or queen size bed. Smoking is not allowed in any of the rooms. The rooms all have a size of 280 sqft and accommodate either 2 adults and 1 child or 4 adults and 3 children. A King Suite is also available for those looking for a more spacious option.

Where can guests find entertainment in Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Guests at Crowne Plaza Kitchener-Waterloo, an IHG Hotel, can spend their time enjoying several leisure amenities. The hotel features an indoor swimming pool, which provides a relaxing environment for guests to swim and unwind. Additionally, guests can engage in a game of mini golf, adding a fun and competitive element to their stay. For those who prefer indoor activities, the hotel offers a bowling alley and ping-pong table.

When it comes to dining options, guests can enjoy the AQUA Restaurant. This restaurant provides a family-friendly and modern ambiance and offers international cuisine, giving guests a variety of dining choices.

Overall, guests at Crowne Plaza Kitchener-Waterloo can make the most of their time at the hotel by taking advantage of the leisure amenities such as the indoor swimming pool, mini golf, bowling, and ping-pong, as well as indulging in the culinary offerings at AQUA Restaurant.

Does Crowne Plaza Kitchener-Waterloo, an IHG Hotel have a pool for guests?

The hotel has an indoor pool available. No other information about additional pools is provided in the data.

Does Crowne Plaza Kitchener-Waterloo, an IHG Hotel have on-site restaurants?

Yes, the hotel has a restaurant on site called AQUA Restaurant. It offers a family-friendly ambiance and serves international cuisine.

Are both cash and credit cards valid payment options at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

No, cash is not accepted as a payment option at Crowne Plaza Kitchener-Waterloo, an IHG Hotel. The accepted payment methods include Visa, American Express, Mastercard, JCB, and Diners Club.