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685 reviews

Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel

Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel

14 Benjamin Road, Waterloo (Ontario), N2V 2J9, Canada

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Indoor swimming pool

Free wifi

Fitness center

Streaming service (like Netflix)

Spa tub

Air conditioning

Sun deck

Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel

Welcome to the Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, where cozy comfort meets modern convenience! Nestled just 3.5mi from the bustling city center of Waterloo, Ontario, this 2-star gem is the perfect launchpad for your exploration into the heart of Canada. At an unbeatable starting price of $86, you can enjoy spacious, air-conditioned rooms with stunning views, all wrapped up in a delightful atmosphere.

Dive into a delightful start to your day with a complimentary breakfast, then unwind in our inviting indoor swimming pool or invigorate your morning at the fitness center! If you're traveling for business, we’ve got you covered too! From our meeting facilities to a 24-hour front desk available to assist you with whatever you need, this hotel is designed for the savvy traveler. With WiFi and free parking, your only worry will be fitting all your adventures into your packed schedule!

Join the 685 happy guests who left us glowing reviews! Whether you want to relax in the sun on our sun deck, indulge in the spa tub, or explore nearby golf courses, there’s a little something for everyone here. So pack your bags and get ready for a fun-filled getaway at the Holiday Inn Express in Waterloo, where every moment is about making your stay unforgettable!

As you prepare for your stay, imagine indulging in the luxury of our heated indoor saltwater pool, where you can swim to your heart's desire, cleanse your spirit, and soak away the stresses of travel. After a refreshing dip, the sun deck is beckoning you to bask in its warmth while enjoying a favorite book or chatting with newfound friends. The perfect complement to your day! Want to keep active? Our modern fitness center has everything you need to maintain your workout regimen, ensuring that even your vacation doesn’t skip a beat.

The Holiday Inn Express is all about choice! Whether you're snuggling in a cozy Queen Bed or spreading out in an expansive Executive Suite with two Queen Beds, each accommodation is carefully designed to provide the ultimate comfort for you and your traveling companions. Pondering a romantic getaway? Opt for the King Suite, perfect for creating cherished memories together! And of course, families will love the spacious options featuring sofa beds for extra guests, so everyone can join in on the fun without worry.

When the sun goes down, Waterloo buzzes with entertainment, and after a long day of adventure, you can retreat back to our inviting hotel for a restful night. You’ll wake up to a delectable complimentary breakfast, complete with hearty options to fuel you up for another day of exploring. Whether you're looking to savor local delicacies or indulge in some delicious post-dinner desserts, our friendly staff can point you toward the best spots around. So grab your travel buddy, bring your enthusiasm, and prepare for an incredible experience at the Holiday Inn Express Hotel & Suites, Waterloo - St. Jacobs Area!

Closest airports

Kitchener/Waterloo Airport

9.2mi

John C. Munro Hamilton International Airport

39.2mi

London International Airport

44.7mi

Toronto Pearson International Airport

48.6mi

Billy Bishop Toronto City Airport

58.5mi

Most popular amenities

Free parking

Indoor swimming pool

Free wifi

Fitness center

Streaming service (like Netflix)

Spa tub

Air conditioning

Sun deck

Parking On Site

24-hour front desk

Non-smoking rooms

Garden view

Landmark view

Elevator

View

Bathtub

Upper floors accessible by elevator

Free toiletries

Soundproof

Rooms

Queen Suite with Sofa Bed in Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel

Show 6 photos

Queen Suite with Sofa Bed

1 Sofa Bed

2 Queen Size Beds

645 sqft

Private Bathroom

Bathtub

Washing machine

Microwave

x6

+

x4

More details

Experience luxury and comfort in our spacious Queen Suite with Sofa Bed, offering 646 sqft of stylishly designed space. This suite can comfortably accommodate up to 6 adults and 4 children, providing a private bathroom, bathtub, washing machine, microwave, coffee machine, flat-screen TV, and more. Stay relaxed and refreshed with air conditioning, soundproofing, and hypoallergenic amenities, and enjoy the convenience of an elevator, air purifiers, free toiletries, and a variety of other thoughtful features.

Executive King Room in Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel

Show 3 photos

Executive King Room

1 King Size Bed

495 sqft

City view

Private Bathroom

Washing machine

Microwave

x3

+

More details

Indulge in the comfort and luxury of our Executive King Room, boasting a spacious 495 sqft. With a breathtaking city view and top-notch amenities like a private bathroom, a coffee machine, and a flat-screen TV, this room is the perfect choice for a tranquil and unforgettable stay.

King Suite in Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel

Show 3 photos

King Suite

1 King Size Bed

1 Sofa Bed

495 sqft

Private Bathroom

Bathtub

View

Washing machine

x4

+

x3

More details

Experience ultimate luxury and comfort in our spacious 495 sqft King Suite. This suite is perfect for large families, accommodating up to 4 adults and 3 children. Enjoy stunning views, relax in the private bathroom with a bathtub, and indulge in complimentary amenities such as a washing machine, microwave, coffee machine, and flat-screen TV. Enjoy a restful night's sleep in the king size bed and wake up feeling refreshed and rejuvenated. With air conditioning, soundproofing, and hypoallergenic features, you can unwind in peace and tranquility.

Room Selected at Check-In in Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel

Show 2 photos

Room Selected at Check-In

2 Double Beds

1 King Size Bed

355 sqft

Private Bathroom

Washing machine

Microwave

Coffee machine

+

More details

Welcome to our Double Room, a spacious 355 sqft haven perfect for 2 adults and 1 child. Relax in the comfort of our two double beds and king size bed while enjoying amenities such as a private bathroom, coffee machine, flat-screen TV, air conditioning, and streaming service. Stay refreshed with the convenience of a washing machine and dryer, and rest easy knowing our soundproofing and air purifiers will ensure a peaceful night's sleep.

King Room with Spa Bath in Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel

Show 2 photos

King Room with Spa Bath

1 King Size Bed

355 sqft

Landmark view

Spa tub

Garden view

City view

+

More details

Indulge yourself in our spacious King Room with Spa Bath, featuring a stunning landmark, garden, and city view. Unwind in the private spa tub, enjoy the comfort of a king size bed, and relax with amenities including a flat-screen TV, coffee machine, and air conditioning.

King Room - Disability Access in Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel

Show 2 photos

King Room - Disability Access

1 King Size Bed

355 sqft

Landmark view

Garden view

City view

Private Bathroom

+

More details

Welcome to our King Room - Disability Access, a spacious and beautifully designed double room with stunning views of the landmark, garden, and city. This room offers a private bathroom, modern amenities such as a washing machine and microwave, and comes with a comfortable King size bed to ensure a restful stay for 2 adults and 1 child. Experience true accessibility and comfort with features like upper floor accessibility, soundproofing, and entire unit wheelchair accessibility. Enjoy your stay with us and make unforgettable memories in this inclusive and luxurious room.

Executive Queen Room with Two Queen Beds in Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel

Show 2 photos

Executive Queen Room with Two Queen Beds

2 Queen Size Beds

355 sqft

Private Bathroom

Bathtub

View

Washing machine

x4

+

x3

More details

Experience luxury and comfort in our Executive Queen Room with Two Queen Beds, boasting a generous 355 sqft of space. Relax and unwind with exceptional amenities such as a private bathroom, bathtub, and breathtaking views, while enjoying modern conveniences like a washing machine, microwave, flat-screen TV, and air conditioning. Perfect for families or groups, this room comfortably accommodates 4 adults and 3 children, ensuring a memorable stay for all.

Double Room with Two Double Beds - Disability Access in Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel

Show 2 photos

Double Room with Two Double Beds - Disability Access

2 Double Beds

355 sqft

Private Bathroom

Washing machine

Microwave

Coffee machine

x4

+

x3

More details

Experience comfort and convenience in our spacious Double Room with Two Double Beds - Disability Access. With 355 sqft of space and amenities such as a private bathroom, washing machine, microwave, and flat-screen TV, this room is perfect for accommodating up to 4 adults and 3 children. Enjoy a relaxing stay with air conditioning, soundproofing, and hypoallergenic features, making it the ideal choice for everyone.

Executive Queen Suite in Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel

Executive Queen Suite

1 Sofa Bed

2 Queen Size Beds

645 sqft

City view

Private Bathroom

Bathtub

Washing machine

x6

+

x4

More details

Indulge in our spacious and luxurious Executive Queen Suite, offering 646 sqft of elegantly designed space with stunning city views. Featuring two queen size beds, a sofa bed, and a range of modern amenities including a private bathroom, bathtub, washing machine, microwave, flat-screen TV, and air conditioning, our suite is perfect for accommodating up to 6 adults and 4 children. Enjoy a comfortable and memorable stay with us.

Guest reviews

8

685 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇨🇦

Heather

8.2

August 2023

Close to at Jacob’s market. Amazing pool & splash pad inside!

Our fridge didn’t work and we lost about 100$ worth of food & had to spend more $ going out to dinner at the last minute- so our kids got to bed late. We’d planned on microwaving a meal I spent an hour making at home prior, but went to take it out and found it warm and unsafe to consume. The hotel gave us a voucher for a % off of our next stay, but this means spending even more $, to get back the $ we lost. We would have preferred a credit off of the dysfunctional stay we originally had & already paid for- as we are out that $ from our budget now, not in a year on our ‘next stay’ and why would we pay again more money, to get food poisoning a second time?

🇨🇦

Caitlin

8.2

June 2023

Great basic hot breakfast, especially for a family. Good size rooms and fantastic pool experience (again for a family!). Staff were all so wonderful. Overall, a no-drama, comfortable, and convenient place to stay!

We like an extremely cold room and the AC had a limit that you could turn it down to. Probably very reasonable and it did get very cool and comfortable but it would have been nice to get it even colder. Though, again, that might not be a reasonable expectation or request. The temperature limit did not affect our enjoyment of our stay or the quality of our sleep. Pillows were also very squishy. If you like a harder, more formed pillow, bring your own.

🇨🇦

Jane

10

April 2023

I loved that they all treated us like we were special! Riya was at the desk when we got there... she explained everything about the facilities to us, and answered our questions about how the billing works.. She was so pleasant! Later we took our room, but we went to ask if we could get a larger room and (I think it was her boss) came and talked to us.. And he was so great! No problem.. up graded us.. and we had a blast.... Everyone we met, was so pleasant! Great staff, right from entering the building to the room cleaning, to the breakfast, to our exit.. We thank them all for a great time.

🇨🇦

Nic

8.2

June 2023

Room was very clean and comfortable, breakfast was well prepared and had a lot of choice, staff were friendly and obviously well trained and competent.

If you look carefully it becomes apparent that the rooms are showing their age but, as they are very clean and comfortable, this is not really a big issue. Some furniture items show signs of wear and damage and wallpaper in the bathroom was coming off at the seams in places but overall good value and a pleasant stay.

🇨🇦

Marie

8.2

July 2023

Breakfast was good and staff were on top of refilling everything the room was clean and nicely set up. All the employees were nice and helpful.

The pool was so busy it would be nice if there was a hot tub or something to separate adults from the kids I like kids but I just wanted to sit in the pool with my boyfriend with out getting splashed (soaked) and bombarded with kids. Obviously this isnt something you can easily change just a recommendation

🇨🇦

Gary

8.2

July 2022

The location was perfect. Staff were very helpful. The room was very comfortable. Bathroom was lovely.

There was a shortage of parking because the hotel was full, so that was good for the hotel, not so good for someone looking to find parking. Cars were parked in the emergency lanes so if there had been a need, it would have been difficult to emergency vehicles. Fortunately emergency vehicles were not required. Breakfast was typical "hotel" breakfast. So so. There could have been fresh fruit, bacon...... Other than that, it was a very comfortable and convenient stay. Thanks.

🇨🇦

Jennifer

10

August 2023

I stayed here while I was in the area for work, and my only regret was that I wasn’t free on one of the mornings when the Farmer’s Market was on. Jack’s restaurant next door was also a bonus! The hotel was comfortable, quite and clean. The staff were helpful, and there was a good selection of food at breakfast. I will definitely be back.

🇨🇦

Jaimee

8.2

June 2022

The breakfast was great. Eggs weren't that great. Pancakes were made fresh and awesome. Would like to see more fresh fruit options. Staff constantly refilling stations and making sure everything was fresh, which was great. Lots of time available to eat and plenty of seating. The pool was so much fun, water was perfect temp for swimming. Property is surrounded by fields and beautiful scenery. The St Jacobs Farmers market is on weekends and full of so many wonderful vendors, everyone can find something of interest. Fun activities for kids and farm animals to feed and say hi to. Close to shopping areas, just a short car ride away.

🇨🇦

Maryanne

8.2

September 2022

Great location, right across from the Outlet Mall and Market. Beautiful room, very comfortable beds, many pillows. Would recommend this hotel to everyone.

Only 1 elevator was working for the first day and at check out neither elevator work, so we had to carry everything down 5 flights of stairs. When we got to the room initially there no towels, so we called down for them, and even went down to tell them , but never received them until my husband actually had to go down to get them the next morning.

🇨🇦

Iris

9.1

July 2023

Friendly staffs; clean common areas and guest room; hot breakfast with sausage, bacon (too dry), scrambled eggs, fresh cinnamon buns, toasts, oatmeal and cereals as well as fruits… The bed was super comfortable!

The water pressure of shower head was moderate weakness. The toilet seat was sliding (not firmly stabilized at the toilet bowl). A bathroom floor title was wiggled.

Points of Interest Around Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel

Airports

Kitchener/Waterloo Airport

9.2mi

John C. Munro Hamilton International Airport

39.2mi

London International Airport

44.7mi

Toronto Pearson International Airport

48.6mi

Billy Bishop Toronto City Airport

58.5mi

Pools

Location

  • Indoor

Features

  • Heated
  • Salt water

Availability

  • All season

Amenities of Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel

Free parking

Indoor swimming pool

Free wifi

Fitness center

Streaming service (like Netflix)

Spa tub

Air conditioning

Sun deck

Parking On Site

24-hour front desk

Non-smoking rooms

Garden view

Landmark view

Elevator

View

Bathtub

Upper floors accessible by elevator

Free toiletries

Soundproof

Stay rules - Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel

What's the check-in and check-out schedule at Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel?

Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 12:00 PM.

Is there parking at Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel?

Yes, there is ample parking available at the Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area. The hotel offers free public parking on-site, and no prior reservation is required.

What's the nightly rate at Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel?

Rooms at Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel are available starting from $86. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.

What types of rooms does Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel offer?

The Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area offers a variety of room types including doubles, suites, and rooms with disability access. Occupancy ranges from 2 adults and 1 child to 6 adults and 4 children. Smoking is not allowed in any of the rooms. The bed sizes include doubles, queens, and king size beds, with some rooms also having sofa beds. The room sizes range from 355 sqft to 646 sqft.

What are the main attractions at Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel?

At Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, guests have a range of leisure amenities to enjoy. One of the highlights is the indoor swimming pool, which is available all year round. The pool is heated and also features a saltwater system, ensuring a comfortable and enjoyable swimming experience for guests. Whether it's to relax after a long day or to keep up with their fitness routine, guests can make use of the pool at their convenience.

In addition to the pool, the hotel also offers a spa tub, perfect for a soak and relaxation. For those interested in golfing, there is a golf course on the premises. Fitness enthusiasts can take advantage of the fitness center, equipped with modern equipment. Moreover, for outdoor leisure activities, there is a sun deck available. Finally, business travelers can make use of the business center. With these amenities, guests have various options to spend their time and enjoy their stay at the hotel.

Does Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel have a pool for guests?

The hotel has an indoor pool available all year round. The pool is heated and features saltwater.

Are both cash and credit cards valid payment options at Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel?

No, cash is not accepted at Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel. However, they do accept various credit cards such as Discover, Diners Club, JCB, Visa, Mastercard, American Express, and Bankcard.