Really good location, the room was cozy and clean, the hotel is next to the metro station (Tiantong Road, exit 3). Breakfast was good.

Hotel staff almost don't speak English, and didn't reply on my requests here in chat and email. They also gave us a room on the 2nd floor with no view (view of a wall) - I requested a high floor with view ))

We really enjoyed our stay! The location was superb, a walking distance to The Bund and metro station. The beds were super comfy, firm and fresh. We slept really well during our 8 night stay. The staff was friendly and helpful although their English was so-and-so. We adjusted the temperature of the room to suit us and the enjoyed the classy style.

Amazing central hotel in Shanghai, very close to the Bund. The room was massive (junior suite) and very comfortable with amazing view to Pudong. Cleaning was also very good.

The breakfast could have a bigger selection for its price (±11 usd).

Everything was 99% perfect: - hotel location - near the Bund, near Nanjing road, near restaurants, metro, bus, non stop shops with everything you might need - doormen were all great but one of them was literally awesome. Our son was giving highfive with him every day, he always welcomed us, he helped us with the taxi and Didi cars, etc. Awesome guy! - rooms were cleaned every day - comfortable beds - air conditioning was strong and worked the whole day - the cleaning lady was not turning it off when we were away - good breakfast - friendly staff

A bit noisy because of the outside traffic - heavy trucks - but this was not so important for us, we managed to sleep very well. The internet was not fast but we used eSIMS - Mobirise so we managed to find a quick and affordable solution.

Very comfortable and clean room! Housekeeping staff were attentive to details and gave us additional toothpaste tubes & bottles of water when it was running out. The location was convenient as it was only ~5 mins walk to the nearest metro station, which has the 2 key lines needed to get us to central areas. The hotel is also just a short 1 - 2 mins away from the nearest convenience store (Lawson) and 12 - 15 mins walk to the central Nanjing East Road area.

Wifi was unstable, sometimes requiring us to sign in (which I was unable to since I don't have a Chinese number) but sometimes it is accessible without sign-in. No proper driveway, thus our Didi driver often drop-off / pick-up from the opposite road.

The room was nice and big and had direct view to the skyline on the other side of the river of the bund. Obviously, we were high up enough that this was possible because the building in front of the hotel is not short either, but on the 7th floor we could see the pearl tower perfectly. The location, for us was umbeatable, better than stay at the bund with all the people going around but close enough that we could go for a walk there at the end of the day. Breakfast was ok, it had both western and chinese options, which i like. The coffee was really good for a breakfast at the hotel coffee.

The gym was spacious but didn't really have much in terms of machinery. It was clearly an after thought and not much work was put into it.

Good location, approx 20 minutes walk to Nanjing Road, or one metro stop away from Nanjing Road. The metro line 10 allows easy access to the most popular attractions in Shanghai. Plenty of local and mid-range priced food options nearby, and a Lawsons on the corner of the block of the hotel. Room was very comfortable and stylish. Staff were great.

It didn't bother me as I'm hearing impaired, but you do hear the traffic from the road. The street is very narrow so it makes sense that sound would travel upwards.

Clean and newly renovated rooms. Japanese toilet seats and fog mirror. It’s close to the metro and the city center. Doorman and cleaning lady were friendly and helpful.

Rooms are way smaller than in the pictures. The beds were not made every day. There was no films on the window so when we opened the windows mosquito went in. The front desk asked us to pay ¥20 for missing a room card while most four/five star hotels don’t care… Front desk hung up the phone when my husband tried to talk in English.

The hotel is located in walking distance to the Bund and to Nanjing Road. Metro station is a 5 minute walk away. Rooms are spacious and comfortable and had a good noise isolation. In the restaurant are lunch and dinner packages available, quiet good quality and not to pricy. Breakfast was ok but you should not come later then 9.30 otherwise choice might be limited.

The hotel is not as international as i thought. Most guest have been chinese and most of the staff speaks only very basic english. if at all. There havent been any concierge therefore need to queue at reception even for ordering a taxi. The lobby was quiet small and its difficult to find a seating there.

The staff, the place are good. During my stay for 7 days, there's a time the AC was hot and couldn't lower the temperature. So we opened the window in our room.. maybe because it's spring time and the temperature outhere still a little bit chill

I like the staff, the place, the room.. the staff are very helpfull. Although they're can't speak english fluently but they can use translator to comunicate with us.