Hotel excellent, staff smiling and helpful, room as expected with mini-fridge, safe, tea/coffee making facilities, balcony etc. Grounds, being outside of Protaras, fairly expansive with pool area and a very useful shady lawn and tree area. Food good, buffet service in the main restaurant for dinner, but also an excellent Little Italy a la carte restaurant. All inclusive drinks local only, but still good quality. Stayed in late Sept/early Oct, but temps still in the high 20's, so balcony use was a bit limited for us. Bus stop about 200 metres from the the hotel as there is a longish drive, but frequent service to either Protaras or Ayia Napa, with single trip just 1.50 euros irrespective of the length of the journey. Also, hotel provides a golf buggy option to take guests to the nearby Mimosa sandy beach with safe bathing. Additionally, entertainment every night. So all very good.

Nothing to add here.

I had an enjoyable stay at Leonardo Crystal Cove Hotel & Spa. The gym was excellent, and I appreciated the nice touch of complimentary apples and water in the lobby. The daily restocked water in the room was also a thoughtful gesture. The complimentary dinner was a highlight—it was absolutely amazing! The room itself was lovely, and the staff were friendly and helpful. Unfortunately, the view from the balcony was awful. In hindsight, I’d recommend requesting a higher floor for a better view, as it could have improved the overall experience.

However, the breakfast could use some improvement. There weren’t many options, and there were no gluten-free choices, which was disappointing. While there were plenty of milk options, I would have preferred more yogurt options instead of six different types of milk.

The mattress - WOW, So fantastic I went home and bought one. The hotel is in excellent condition and very well maintained, The breakfast offering is good - excellent coffee, but as with all hotels it seems fresh orange juice is too much to expect - though oranges are so cheap in Cyprus- and the weak, orange squash alternative the machine provided reminded us of what you'd be offered in the 1970's. The bedroom was comfortable, spacious with excellent linens - and pillow's. The spa staff were friendly and helpful and the hotel sunbathing lawn was immaculate. The Nespresso coffee in the guest rooms is a nice touch.

The gym - No mirrors, only one floor mat for stretching, ventilation poor and poorly laid out. Also we saw 2 large cockroaches, One by the hot tub & one by the gym. And if you are going to have an indoor pool why isn't it heated? The bar, We ordered a gin & tonic - but they had no tonic? The bartender was very apologetic and it was the last night of the season before the hotel shuts down - but tonic in a bottle is surely standard. When I reserved I requested a quiet room, and bearing in mind it was the last night of the season and the hotel was practically empty I was surprised to discover my balcony was next to two huge, stainless steel ventilation shafts that hummed and vibrated constantly - Surely in the circumstances that choice of room was not necessary?

Position

Pool area small not enough beds plus allowing beds to be saved early morning .. this is wrong

Perfect place if you want to enjoy peaceful holidays without crowds of tourists and children. Hotel is adults only, is is located by the seaside between Protaras and Ajya Napa, in a quiet place with splendid sea & rocks views and quick reach by local buses to any of these two main cities. You can take a bus only 10 mins travel for 1.5 euro) to Protaras Fig Bay Beach or have a picturesque 1h walk to it by the seaside trail which I highly recommend. Hotel is clean and comfortable, with lovely interior. The personnel is very friendly and helpful. Rooms are spacious with amazing views from balcony. Inside and outside pools are nice but a bit cold, although jacuzzi saves the day! We were at the end of October, and sea was warmer than pools. The closest sandy Mimosa beach is 10 mins walk away, hotel has free transfers by car to it for the guests. Otherwise, there is a rocky entrance to the sea right in front of the hotel (shallow area and stairs are available there), which is a great option for snorkeling or just relaxing in a quiet day with little wind (ensure foot protectors as its painful to step without them). Breakfasts are delicious with variety of choice, same goes for lunches and dinners if you go for all inclusive option. As a cat person, I felt like in heaven as there were plenty of them all around 😍

The air conditioning in the room was a way too loud, awakening us up during the night.

The hotel employees were super nice and spoiled us. We had so much fun playing tennis, ping pong, dart, being in the jaccuzi. The breakfast was good. The room is big, clean and modern. We had a great view on the pool and the side of the beach. The hotel is very clean and every morning the cleaning of the room was great and they took care of details, bringing us bottle of Water every day. The pools were cold, we had difficulties to enter also the inside pool, but the weather was very good (end of October). The spa was also great and the treatment was very qualitative. Hotel in front of the sea, also very close to kannos beach, the center of Protaras, and cave Greco (10 min car). We could travel easily.

Nothing, we had a perfect time.

Clean hotel. It was nice. Rooms lovely. Staff tried hard to be friendly which was appreciated. People are so friendly on this Island. Will be back.

I asked the question why was BBC News blocked on TV in rooms ? but did not get an answer. Choice of channels for English speakers could be better. Could do with Restaurant being slightly larger. Tables were very close to each other. Felt like we were being watched by certain groups. Pleasantly surprised with food. Choice was great. Staff were so friendly. I wish I knew all the names but special mention to Sravros. Great personality, an asset to your hotel. Iliana? George? both great. It would be nice to be asked if we wanted another drink at meal times but this happened just once in 10 days. No big deal though. Bottom area of hotel although facilities were good ie gym sauna etc would be better with a view outside.

Absolutely amazing staff from receptionist to housekeeping to bar staff. Every one was friendly smiley and welcoming. Beds in the room were extra comfy and bonus points for having a duvet rather than just a sheet like in many hotels. There were always space by the sunbeds and no one was reserving them and leaving.

Food could have been better, we only stayed for three nights and only ate from the buffet. The breakfast was the best of the meals but sometimes things were luke warm and would have been nice to have halloumi daily not just once. One evening, guessing it was Asian, all the dishes tasted the same and nothing that was supposed to be crispy, wasn’t. This didn’t take away from the overall experience anyway. Also, found it quite strange the pool was really shallow, think the “deep” end was 1.30m.

It’s a very beautiful location near the sea. We choose this hotel for our honeymoon. We had an amazing room with sea view and a spa bath on our balcony, all the staff very friendly, very clean room,the food at the Buffett very delicious. Many thanks to Mrs. Rodica from the front office , Ms. Eirini and Ms. Victoria from the Spa. For sure we will recommend it.

The Only thing that I have to comment here is that one of the nights we tried the Italian Restaurant alla carte we were a little disappointed with the food there. More attention it should be on the texture and the taste.

We stayed at the hotel for just one night as we were attending a wedding in the area. Upon arrival, we were upgraded to a sea view suite, which was amazing and added a special touch to our visit. The hotel is small but beautifully decorated, creating an inviting ambience. Our room was spacious and clean with stunning sea views. Breakfast was delicious, with a variety of fresh options. The service was outstanding, with the staff being friendly and attentive.

The only downsides were that the hotel doesn't have direct beach access and the curtains in the room weren't blackout blinds, so we woke up early with the sunrise.