The location is excellent! Right in the heart of Protaras. Rooms were clean and in good condition. The staff of the hotel was very helpful and always with a smile. And there is a Mikel coffee shop in the hotel which was perfect.

Tiny bathroom. Also the first room they gave us was the one for the invalids (plenty of room though and bigger bathroom) but it was on the side of the pubs and until 2 in the morning there is very loud music and impossible to sleep due to no sound proof. The staff was very helpful and changed our room during midnight.

This facility offered everything I wanted from an accommodation. Central location next to main bus routes, spotless clean, big room &bathroom. The breakfast offered the most wide selection of food from eggs, beans, bacon to a variety of cheese, olives and fried nibbles to a variety of fruit and jams to a variety of cereals. In addition to the usual hot drinks and cold juices, they had a dispenser of hot milk. Friendly, professional and always smiling staff at the reception. Special services offered were pool towels rent, an iron &iron board at the floor for clients use and a late check out for 25euro. Ah, also: SILENT AC BUTTON OPTION!!

The only improvement I would suggest is to train a little more the less expert staff members at breakfast who in different occasions kept gravitating around me waiting to take my plate/cup as soon as I ate my last bite or took my last sip making me feel a little uncomfortable. But it happened just a couple of times and only with some staff members.

The room could have had a chair and small table for sitting down

Everything, the service was immaculate Mr Nicko's is a legend, everyone was so polite and friendly, breakfast was lovely, abundant in variety as well as quantity and most importantly quality. The whole hotel was spotless with a pleasant aroma in the spacious reception area, the rooms were just right, everything we needed was included, the bed was so comfy but the pillow was a dream (i am fussy mind you). I couldn't praise this hotel enough. And Will gladly visit again.

Some of the people staying in the hotel hogged the jacuzzi, and would get rather rowdy, typical English behaviour. But that is not the fault of the hotel.

Wow, what can I say. I've been on the island for 2 years and this is by far the best hotel I have stayed in. Even 5 and 4 star hotels I've used don't match up to this. Why it's only a 3 star, I will never know. Amazing pool area to suit everyone, especially the pool side bar and chill out area. Sunbeds are one of the most comfortable I've used and breakfast and the main meals on option are delicious. It's perfectly located at the top of Protoras strip where you have the choice of all the bars and restaurants at your doorstep. The beach is a 5 minute walk, which also has bars and restaurants, so you will never find yourself without a toilet or liquid refreshment. Staff were super friendly and the rooms were immaculate, everything you need in a booking. Well done Kapatanios Bay Hotel. I will definitely be coming back.

Nothing, it was all amazing

The property is well presented and lovely staff

The only comment I have is that the beds were very hard and not the most comfortable to sleep in

The breakfast was ecxelent and rich in options

The greek nigt at the saturday evening that had taken place with the sexist lyrics by the singer As a woman i was offended

Clean bathroom and bedroom (apart from quilt)! Room had water in fridge and coffee making supplies. Very easy and fast check-in and check-out. Nice size balcony! Breakfast was plenty in quantity and with fresh ingredients. Decent amount of closet space (maybe too big even, but I guess depends on the length of your stay).

Bathroom was TOO small and one of the two towels provided was dirty. Quilt cover on sheets smelled bad. We asked for a double bed and quiet room but the room was not quiet and the beds were two singles. Also, the room is overall small and they had a third single bed in it (which we did not ask), which made the room even more difficult to move around in. FYI no electricity plugs near the bed. Also, the corridors' a/c smelled really bad.

The staff and the amenities in the hotel

The noise of the bars around. But if you’re there to party then you’ll probably join the party.

budget friendly with no discounts to the quality of the services! the personnel is super friendly and servicing, the hotel is fully renovated and is cleaned daily. The food at the restaurants is delicious. And you get to experience often day parties at the pool which was a nice addition for us.

The bathroom is really tiny and it made it difficult to bath our baby. The elevators are small thus it takes more time to go up and down to the hotel.