The location of the hotel was excellent as it was located in the middle of the city of Karlovy Vary making it easier to walk to the main attractions, which were nearby. Main services were easily accessible. The hotel personnel are very kind, friendly and always ready to help, ready to recommend places to visit in Karlovy Vary with a smile. The spa facilities was exceptional, as the size of the pool and sauna was adequate; not too small nor too big, making the facilities very confirmable. The hotel rooms were very conformable, very silent, creating an atmosphere of relaxation. The breakfast served accommodated all needs and fit all ages (children, adults, elderly). The hotel stay including also the additional services (massage) are affordable, not pricy considering the luxury offered at the hotel. Our stay was simply exceptional. We would like to thank that personnel including management for a beautiful and heart-felt welcoming and for making us feel safe during our stay. They simply made our stay unforgettable. We highly recommend Hotel Olympia, which is placed in the heart of Karlovy Vary :)

Parking lots possibilities are limited. The hotel's personnel however, offered clear, adequate and good advice on alternative parking lots, and it was very easy to find alternative nearby parking slots.

Great location, rooms and facilities, very friendly reception staff, good value massage

Breakfast could be better

We can best describe Olympia Spa & Wellness Hotel as like a very well-appointed, cosy and comfortable home, which is actually a hotel. Very clean and tastefully appointed. The management and staff involved themselves with us as guests from the start to the end of our stay. The manager genuinely takes a keen interest in each and every guest. Our room was large, beautifully furnished and appointed. The Spa & Wellness facilities were clean, well-organised & very relaxing indeed. The breakfast was one of the best we have ever experienced during many international trips. The manager even laid on some excellent, high-quality entertainment for the Saturday evening of our stay, which happened to be our last. Olympia Spa & Wellness provides an ideal base for a visit to Karlovy Vary.

Excellent location just in the middle of spa area. We could park just in front of the hotel. The hotel is in excellent, old-fashioned condition and clean. The male front desk person was really friendly and helpful for all we needed inside the hotel as well as activities outside.

We had 2-day reservation and extended that with one night locally. Then the staff changed with poor service: the room was not cleaned (they said "forgotten"), sauna in spa department was totally cold (they said "should be on") and front desk was not any more helpful. Our great opinion about the hotel changed totally.

Great location, friendly staff, cleanliness. I left a wish and it was taken into account. The hotel has an elevator, swimming pool, sauna, Thai massage. There were some misunderstandings, but staying at this hotel left a good impression.

We arrived at the hotel late, after 19.00, that is, there was enough time to prepare the room, but there were no slippers and bathrobes in the room. I contacted the reception three times before I received them. I signed up for a massage, but as a result of confusion, I didn’t get it.

Spacious room, tasteful interior, top-floor pool with a great view. Helpful personnel. The breakfast buffet offers hot and cold dishes, fresh fruit and vegetables. We especially enjoyed pancakes and the selection of cheeses. Good coffee and orange juice. Great location, very close to the Geyser pavilion.

The pool and the sauna area were good

Breakfast was very pricey and not worth it. I stayed there for 6 nights, but the room was sometimes very cold and sometimes very hot, no view and water dripping sound all night. The beds were not comfy as they were 2 single beds put together.

The pool! Great location, however, it could be difficult to find a parking lot if you travel by car.

Some equipment in the room was old; the kettle didn't work but was quickly replaced.

Location is prime and Room is exceptional.

Value preposition is spa and wellness but facilities were not readily available.

Good location

No parking place