The hotel is located in Tržní Street, right next to the fountain of the colonnade. As soon as I arrived at the reception, I was surprised by the friendly and helpful staff. The interior of the Hotel is cozy, restful and clean. The Exclusive Double Room on the fourth floor overlooking the Colonnade Fountain was amazing. The room has a TV, radio, coffee set, fridge and safe. The room is equipped with a separate bathroom with a bathtub and sanitary facilities. Pleasant restaurant service, professional approach and communication in several world languages. Dinner - the possibility of choosing from the À la carte menu, where lovers of fish, meat and salads can choose. I ordered a starter - fried shrimp on garlic butter and toast. As a main course, strips of filet steak with vegetables and potato pancakes. Breakfast is served as a buffet with a rich and varied selection of hot and cold dishes. As a former chef, I could not fault the kitchen. The food was excellent. There are many interest and beautiful views of the city in the vicinity of the hotel. I had a very pleasant feeling and was very satisfied during my stay in this hotel. I highly recommend it 🙂 ⭐⭐⭐⭐

Brilliant hotel, room, location, service, meals, views & communication. I was offered a room upgrade which I took and it was an excellent decision to have a room with a view overlooking everything. Just beautiful! A two minute walk to the famous mineral fountains, gisa, river, churches & buses. Don’t forget to have a ‘pearl bath’ or a candle massage! I just loved Hotel Romance and didn’t want to leave. 10/10!

nothing.

Our stay was absolutely incredible. clean and spacious room, clean bathroom. The breakfast was amazing with many different choices of food and beverages. We also had dinner at the restaurant in the hotel , great service, delicious meals and cocktails. The staff is very friendly and helpful. I highly recommend this place!

Excellent location right in the middle of Karlovy Vary ! Excellent breakfast, with everything, one cannot eat all of the various displays. Staff very nice and helpful, the waiters at breakfast very attentive and working to clean and serve at the best ! Reception people also, english and german speaking. Cleaning and changing towels every day. A plus is the terrace facing the street, where you can enjoy smoking and drinks.

The room we got had a view on some roofs and the 2-nd window to an internal space, so no proper view.

A comfortable traditional hotel located near the river that runs through the valley, within easy walking distance of the various springs, shops and restaurants. We had a spacious room with good seating. The breakfast buffet was one of the best we have seen anywhere in Northern Europe; very varied in terms of content ( we were there 3 nights and there were new items each day), carefully presented and well managed by attentive staff .

We found it difficult to reduce the heating; 23 degrees is not our ideal bedroom temperature and we resorted to sleeping with the windows open which isn’t good from an energy saving point of view.

The location was perfect, parking was convenient and not too expensive, breakfast was very good with a large variety of choices, and the staff at breakfast was very nice and welcoming.

A/C wasn’t working well, the room temperature wasn’t decreasing below 24c most of the time. Unfortunately we were probably placed at the warmer side of the building. Not recommended for people who don’t like high temperatures indoors at summer time.

Beautiful building and lovely room with Balcony. The food in the restaurant was excellent. Front desk staff were very welcoming and helpful on arrival.

Arriving in the restaurant for breakfast or dinner was always an awkward experience. The staff seemed almost surprised to see someone and I didn’t always feel very welcome. Once seated though, the service was good. It would be nice to see the rooms at the front of the hotel refurbished like those at the back of the hotel have been. They’re starting to look very tired.

Both the breakfast and dinners were excellent. We selected the full board for our stay. The breakfast options were very good and the time frame both breakfast and dinners were very good. The location was prefect being in the center part of town very close to one of the fountains. Room serve was very good and done daily (not every other day like most hotels are trying to make the norm0.

Serve was a little slow for dinner, but that more the norm for Europe.

clean / big room / in the city center / delicious/

The hotel is practically on the beautiful promenade of Karlovy Vary. Everithing is in walking distance. The hotel is like its name - romantic. Very nicely furnitured, cosy, clean and tidy rooms, comfy bed, quiet environment, etc. An excellent place to rest and enjoy beautiful Karlovy Vary. The restaurant is very nice, breakfast was tasty and versatile. The hotel's staff is very nice. We parked our car in Parkhaus Libusina, which is a bit far away from the hotel, but the hotel's driver was kindly driving us and our laguage up to the parking house. This was a great help, because the parkhaus is up hill and would have been much more difficult to walk and carry laguage. All in all the hotel was an excellent choice.

No complains.