The location is great, very close to the pedestrian zone of Karlovy Vary. The location is difficult to find by car (it is hidden behind a huge hotel) and we were driving in circles for about half an hour. When we gave up we called the property and the guy from the reception came and picked us up.

Walls are very thin - the guest next door turned on TV at 5 am in the morning and we couldnt sleep since. Do not expect too much, rooms would need some renovation, but overall the property is worth the money.

Great location of property, clean and big room. Definitely will stay one more time. Got everything I was needed.

It’s a bit of the struggle with the reception as is no one there and it’s close most of the time. I was checking out at 6am and was no one to handle the keys so I was forced to leave them in the room. Try to contact them and no one pick the phones and no response to messages. However, value room for price.

The room was big, the bed was comfortable, heating was working. Room was cleaned every day except on Monday. I had half-view of the city from my room on the 5th floor and window was looking to a quiet street. Wifi was strong. I think I was the only guest in the building due to off-season. :-)

There is water kettle and cups in the room but no coffee or tea, and also only liquid hand soap and no toiletries despite the photos of them here. :-( There was 1 night when some people (looking like permanent residents or hotel staff?) was very loud in the room below mine but after I asked them around midnight they got quiet.

I like everything in the room! I didn't expect much before because i was only finding some place to stay at Karlovy Vary for 1 night, but turned out that everything was so good. They have almost every facilities you'd need. The location is also near the Lanovka Diana which is just only a few steps there to go up to look at the city, up on the tower on the mountain. Everything was so great. The staffs are also look nice. HIGHLY RECOMMENDED!!

The location of the hotel was excellent, in the center of Karlovy Vary. The hotel was very clean and nice and I would like to specially thank Irina, the lady at the reception. She was very nice, helpful, welcoming and very smily. Thank you Irina ❤️ Breakfast was good Thank you See you next time🌺

Nothing

The room was too good. As I was traveling alone, it was more than what I expected. very clean and tidy. Highly recommended.

Staff could be a bit more polite if possible as lot many people who come to the hotel do not understand the local language.

I adore the lady at the reception. She was awesome, helpful, funny, nice, lovely and I will come again. It is always about people.

All was good.

excellent value for money. room was after a major renovation

not many toiletries in the bathroom other than liquid hand soap, no breakfast because restaurant is under renovation

Spacy, big bathroom, beautiful view, great location:)

Well, better maintenance of the apartment would make it much more appealing...

Fabulous location, staff is easy to communicate to