Great location which is a two minute walk from Pilsner Urquell brewery and a 10 minute walk from market square. There is a fantastic breakfast which is well worth the price. Customer service was excellent and different paid car parking options are available.

In the hotel bar the beer was expensive compared to other nearby locations (90 CZK for 0.4L). Do yourself a favour and stick to the beer served across the road in the on site bar/restaurant in the brewery which is infinitely better and considerably cheaper at 54 CZK plus it is a larger serving (0.5L). The brewery pub is open until 10pm.

The reception was quick and efficient. The secure parking was easy to manage. The room was comfortable with great (and quiet) air conditioning. the elevators were quick, quiet and efficient. The location is just outside of the Urquelle Brewery which is nice but a bit further from the downtown area. There are some sketchy areas near the river if you walk through there in the evenings to get to the Old Town. The water pressure was good and there was a shower/tub combo which was nice. The water pressure was decent as were the towels. The beds were comfortable as were the pillows! The breakfast buffet was pretty good, with eggs, bacon, and sausage as well as the usual European breakfast breads, sliced meats, cheeses and fruit. Check out was also efficient.

The only thing I didn’t care for was the late night rambunctious arrival of several young men. They were very noisy in the hall, and I was surprised at how much sound came through the door (considering I could not hear the vehicle traffic through the windows!). It Would be nice if the hotel could encourage guests to be more respectful of the late night hours. A small consideration, but mainly because of the thin interior doors.

The staff at the bar was excellent and a lot of fun. The staff at the reception desk was excellent. All were hospitable and accommodating. My friends ordered the burger and steak sandwich before we left. The burger looked great. I had half of the steak sandwich. It was excellent. We had a last minute change of plans and had to leave a day early. The manager at the reception desk did what she could and we were very happy with the outcome. Will absolutely stay there again.

All was great

The woman on reception found me a room at 10:30am, 30 minutes after I booked after a very long flight. There wasn't a standard double available so I got an executive upgrade for free and she couldn't have been more helpful and welcoming. The room was large, clean and with a powerful shower. The bed was huge and the pillows were great. The coffee machine and kettle is always welcome and having access to water and snacks for free on the floor was lovely.

The breakfast was great and the bathroom was very clean - no limescale buildup anywhere. Overall very clean. Nice view and location. I came for the Metalfest and saw fellow metalheads staying there as well :)

It was very hot in the hotel, we tried adjusting the thermostat and the button fell off. Also the cleaning ladies didn't come to change the towels, so I had to go ask - minor inconvenience.

+ (room) Tea & kettle and coffee & coffee machine in the room + (room) Great and quiet AC + (room) View (we had city center view) + (room) Spacious shower + (breakfast) Vegan milk available for breakfast + (breakfast) Fresh fruit & vegetable + (breakfast) Plenty of time, the breakfast is served from 6:30 to 11:00 + (breakfast) We had a special request (scrambled eggs done with oil instead of butter) and the staff made it for us without any issue + (staff) Friendly, nice, very helpful + (other) Luggage room

- (room) Small closet space - (room) The kettle has seen better days - (breakfast) Watered down orange juice - (other) Restaurant not open during the day

Very nice rooms, very friendly staff who went above and beyond, good breakfast, enjoyed our stay.

Two things. Second floor rooms that are facing the street are quite a lot exposed to the noise of passing cars. And the other thing was really unnecessary - blankets in some rooms were so used up that most of the feathers were chunked up to one or two big lumps while the rest of the blanket was practically empty. We had to exchange blankets with colleagues that had a free bed in their rooms.

We've had a great experience. Staff is very friendly and welcoming, great costumer service, always helpful. Delicious breakfast with big variety of food to choose from that we were looking forward to each day. Beds are comfortable, room was clean and housekeepers respectful of privacy. Air conditioning was a life saver in the hot weather. Internet connection was great. We loved the view from our room and the location. We will definitely come back :)

The only thing we wished we could use that wasn't available at the time was the laundry service.

Location is perfect, right next to the Pilsner Urquell building complex and quite close to the bars and restaurants of the town centre. The room itself is fantastic for what you pay, it's modern and clean with everything you'd want.

I don't think i've ever had food as bland as the breakfast at this place. Seriously, the sweet pastries tasted completely muted and neutral, the savoury foods like eggs etc were not salted during cooking. Aside from that though, it's pretty damn good value for money.

Nice hotel, close to the brewery and city center. Very good breakfast and quiet, comfortable rooms with air conditioning. Overall a positive experience.

A bit complicated check-in procedure which took quite long and was rather chaotic (more than 1 room, multiple guests). Definitely something that could be improved - perhaps online check-in beforehand would solve the problem. Parking spot should be included in the room price, but it's paid separately.