Our room size (quadrapule) was excellent. It didn't feel cramped at all contrary to our expectations! The staff at the reception desk both at time of checking in (Khang) and at time of checking out (Soṅa) were extremely friendly and accommodating. They were kind enough to get us an earlier check in as well as a later check out. The housekeeping lady on the 6th floor - sorry didn't get her name, was also very sweet to us. The complimentary gifts and the welcome drink were very much appreciated. Very thoughtful of the hotel management. The access to the hotel is very convenient. The metro station of Krizhikova is bang next door and the tram stop of the same name is right around the corner. So location wise - absolutely no complaints there. There are a number of small eateries and a grocery store (Billa) within a few hundred metres for essentials you may want to purchase. FYI, water from the tap is drinkable. Breakfast had a lot of options so I'm sure everyone will find something to their liking.

The bathroom needs a few more hooks to hang wet towels as that can be a problem with 4 people using the shower and therefore using 4 towels. I also think that the bathtub could use some kind of a small railing to help when getting out of it especially for older people.

Staff was very friendly and we even got a welcome gift (voucher for mulled wine as well as a bottle of wine in our room) as well as the Prague Pass. Breakfast was good, varied each day and had all the necessary food and even cake. For us, the location was perfect. 10min by foot from the bus station, groceries and bars close by and city centre and castle in walking distance (we are used to walk a lot though). Otherwise, tram station only a few steps from the hotel. For a 3 day city trip it suited our needs perfectly.

The shower hook was loose, so the shower head didn't stick to it. And the escalator is tiny, so especially with luggage quite interesting to get into it.

I travel a lot to Prague for work, and this was a very pleasant surprise. Great stay, great value for money, very nice staff. The room was nice, with a lot of attention to detail, and a comfy bed. I slept really well which is not often the case. The breakfast was good, rare at the price. The location was fantastic, both for my work, but also due to being next to the metro, and with a lot of restaurants and nightlife all around. Staff were really friendly and helpful - I hope their manager is reading this!

The building is nothing special, and the lift old, but considering everything else was great, who cares. I had to run the water for a bit in the bath to get it to run clear. Probably old pipes but you might want to get housekeeping to run the water briefly between stays, or check your plumbing.

The staff was excellent—very caring and helpful. The rooms were impeccably clean. Good breakfast The hotel is very well-located, with easy connections to other parts of the city via metro and tram. There are great restaurants nearby offering all types of cuisines. The area has lovely walking spots for evening strolls. Plenty of parking space is available, and the hotel arranges parking in advance (just share your car number plate details). Parking is free of charge for the duration of your stay. The hotel provides tourist cards, which offer discounts for some popular attractions in Prague.

The restaurant could be a bit more spacious as it can get crowded at times. The elevator is small and sometimes there is a bit of a wait.

We had an incredible two-night stay at Charles Central Hotel, and we can’t recommend it enough! From the moment we arrived, the hospitality was exceptional. The reception desk welcomed us warmly with a delicious hot punch and provided detailed information about our stay. Our room was thoughtfully prepared, with small gifts like fresh fruit, cookies, and even a bottle of wine personally delivered to us. These thoughtful touches made us feel truly special. The breakfast was fantastic—colorful and varied, with plenty of options to suit every taste. A special thank you to Viki and Eduard, who made our daughter’s birthday unforgettable. They surprised her with a cake, a candle, and a heartfelt birthday song. To top it off, they brought us two glasses of champagne to celebrate with her. Additionally, we were deeply touched to find a card in the room with best wishes for her, signed by the hotel manager. These personal touches and attention to detail made our stay truly unforgettable. We highly recommend Charles Central Hotel to anyone visiting Prague!

Some sound

Can't emphasize enough how friendly was the staff. Very accommodating with special requests. The Welcoming Wine, Water and fruit plate was a very nice touch. We appreciated it very much. It made our 9th anniversary a bit more special 😉. Room was great and spacious. Outside man playing the flute, made our experience there even more enjoyable. Location was SUPERB! I recommend it to everyone. Grocery stores, big and small at our fingertips. Cafés, restaurants, bakery, jewelers, etc right outside. Awesome Phó place next door. Train station 30 feet away and No noise! How wonderful is that!!. Bus/tram right at the corner to take us to city center, although walking there was not far. We found hidden gems walking in the area. We'll MOST DEFINITELY stay here again

The location is perfect if you want to go to city’s center by the train. More kindnesses stuff i didn’t see it till now. They are always there and willing to help. The housekeeper Oksana was the nicest person, she was keeping our room clean on a very next level. Thank you guys, till next time.

- location is great - Metro entrance is in front of the hotel door - proximity of the restaurants and other shops - friendly stuff - room is spacious and clean. - they tidy up the room every day - free parking on the street - entrance and welcome dring to the Panarama terrace - bottle of vine - value for the money is good

- outdated hotel (but not an issue for us) - no Aircondition - if there is warmer weather can be a tie breaker - chairs in the dinning room are dirty - if your room is towards the main street you are woken up every day at 5:20 by lorries and garbage trucks.

Location is really good, close to public transportation. There are many restaurant options close to hotel. You can walk to city centre (30 minutes). Hotel stuff were amazing, they are friendly and helpful. Rooms are quite large and well enough for family.

I would complain only elevator. It is quite small therefore our stroller did not fit in. We had to fold it to go to room. But after all, reception stuff informed us that we can leave stroller at the entrance. We did and that was good, they keep stroller very good and you can leave your stuff without any security risk.

The location of the hotel is quite good. There is a metro station next to the hotel, so you can easily reach the historic center. Wide variety of choice for breakfast. Extremely helpful and kind stuff! A lot of extra coupons, welcome drink, bottles of water on check out and so on! Rooms are very clean! Location outside the historic city center (3 km from the Charles bridge) is an advantage - very quiet during the night! The hotel offers you a free parking in the surrounding parking zone or you can pay for the underground parking very close to the hotel.

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