It’s my first time to deal with such type of hotel, it was great experience and the best hotel I’ve been to in Europe, everything is perfect, i got all info and everything i need through email and WhatsApp msgs , and i think it’s much better to deal with “ system “ than human being who may be affected by external factors “ his mood, etc “ , however i had an issue regarding my A/C in my room I reached customer service within 5 minutes, i got proper answer and they couldn’t fix the A/C and as a compensation they moved me to much better room , and all that happened in few minutes. I recommend this to everyone going go Praha, location is perfect, everything is perfect. I will definitely come back here and thanks for everything

Nothing

We liked this hotels location. Hotel was very clean.

Room was amazing! We were also really happy with the location, everything we wanted to do and see was right there in a very close distance. There were no issues with check-in or check-out, and we appreciated the option of being able to lock our bags in locker even after we checked out, so we didn't have to carry them during our last day.

There was a problem with the AC in our room and it was very hot in there. We messaged numa about our problem, they responded immediately. Sadly it couldn't be fixed so numa offered us room exchange. Every issue we had with our previous room were not present in the second one. All in all, we were really happy :)

Nice hotel in the center of Prague, 15 Minutes walk from the central station. Metro Station Mustek not far away and Národni T´rida (line B) right around the corner. There is no personal on-site at the hotel. All the check-in and other formalities done online. On the arrival day you get the code, which you use to open the house door and the room. In Contrary to other reviews we found the room to quiet enough. You still can here the trams but really very remotely. It didn't disturb the sleep at all. The room had really nice and thick curtains, no light getting through. We had the room without a kitchen, there was a mini-bar, tee kettle and coffee machine.

The bed was too hard to my taste. Unfortunately it did bother me... On the other hand the hard mattress may be good for someone who prefers to sleep on the back. The TV did turn on for some reason on itself of the nights. Mysterious.

The hotel is located in the center of the city, with 5-10 minute walking distance from old town square. Good access to public transportation, with metro and tram stations just 100 meters away. There is a shopping mall with a food court and supermarkets nearby, as well as many restaurants, shops, bakeries etc. The room looked brand new, with high quality materials and facilities. Looks like the hotel itself is new, and some improvements were actually going on during our stay. Convenient automated check-in/check-out. Very good value for money

The room is only cleaned before you check-in, and then once a week during your stay. You can request cleaning for an extra fee, but we didn't actually need it. Also keep in mind that there is no reception desk, instead of which they have 24/7 online support. For me this is actually better, but for some travelers this may be an inconvenience.

One of the best accommodations I’ve stayed at! The self check-in was very efficient and the communication was superb. Although the breakfast options were limited (you could choose between a healthy, savoury and sweet box), I really enjoyed this approach. I got to try all of them and I especially loved the healthy box!! All of the facilities were new and in optimal condition. The location was perfect!!

It is in old town. Main square is in 7 min walking distance. Shops and cafes are very close (starbucks in 2 min walk, kfc and bugette shopp in a same building). Very comfortable apartment. separated rooms. clean rooms. complimentary snacks what was cool. old town was seen from the window. elevator.

it was a bit cold in a room in winter time. wasnt heating that good. and heat wasnt adjustable.

Everything ❤️ They were so nice to let us check in early as we so tired came to the room and find out that the room is soooo cute so spacious and very comfortable ❤️ Has all the amenities u need even the coffee they have is amazing ❤️

The only bad thing is that we were there on a weekend and the noise in the street was really bad all night !

it is very modern and clean, the location is very good too.

one mid night when we were sleeping, TV got turned on itself, it was really scary, we were not sure why it turned on itself

Such great value and exceeded all expectations we had! The location was amazing, couldn’t ask for anything more central. Our room was a deluxe suite on the 5th floor, so spacious and comfortable with a nice view and lots of room to store clothes/luggage. Everything was super clean and it was brilliant to have cooking facilities to save on eating out! Also loved the free, secure lockers at reception to store your suitcases/backpacks at check out if you’ve got a later flight. Will definitely be staying here next time we visit Prague!

Can’t fault it.