Spacious well set up apartment walking distance to numerous cafes restaurants and bars as well as walking distance to historic sites of Quito.Exceptional staff who are all fluent in English and provide daily room service including an amazing array of daily breakfast ingredients to make your own Breakfast in a well set up kitchen at whatever time suits you. Very quiet at night in darkened bedroom Smart tv access to English speaking news broadcast ( rare in Ecuador )

No large supermarkets walking distance nearby but 45 c metro was easy and safe to the mall for huge supermarket

We like the options available for BF - one being do-it-yourself and the other being in-room service. The fridge was stocked with a nice selection of basics -eggs, butter, yogurt, ham cheese etc. and we loved that fresh bread was delivered daily. There was a variety of fruits which were also replenished daily. When we ordered room service, it came on time, warm (relatively) and well plated. the owner and staff were super helpful with the offerings which you selected the night before. Every member of staff was super helpful, polite and friendly. Towels were also replenished daily as the temperature did not allow them to dry and there was a nice selection of bathroom amenities. They accommodated all our request and went beyond, especially when organizing days trips and dining suggestions. They were always there to greet us when we returned from our daily trips. When we travelled outside of Quito, they even kept a piece of luggage for us until we returned a few days later! Our room was spacious and quite comfortable for two persons. We had room to move around without bumping into each other. Love how they repurposed a family house into a boutique hotel, while maintaining its originality. The street it's located on is quite lively and regentrified with many bars, restaurants, tour companies and even massage services! It's on the outskirts of the old town but safe to walk in the daytime however I would recommend a taxi at night. Great place to stay!

Not sure as we were very happy there. Maybe they can work with the local restaurants to offer deliveries, online ordering and discounts to patrons.

I have been travelling the world all my life. The Old Town Quito Suites are the best, most opulent apartments I have ever found ever on Booking.com. My one bedroom apartment was just simply luxurious and appointed with the most beautiful furnishings and facilities. Quito is a magnificent city with so much history and so many things to see. The staff were totally professional and so willing to help. Do yourself a favour and book an experience like no other. This apartment complex is like a high end museum in- itself., situated in a perfect location in the old city. **********

Everything was perfect.

We had a sensational stay at Old Town Quito Suites. The property is absolute stunning. Our room was beautiful and the attention to detail was exceptional. We chose to make our own breakfast as we’ve been travelling for 6 months and it was a treat to cook for ourselves. The food provided was fantastic and fresh every day. The location is great - an easy walk to the Grand Plaza and there are really good restaurants nearby. It was great to have a kick up garage for our motorbikes as well. I think though it was the team there that really made the experience amazing for us. The front office guys were sensational - Leiver, Paulo and Josh were fantastic. Nothing was ever too much trouble and they went out of their way to assist us. We couldn’t have had a more magical stay.

Everything! This was the best hotel we have stayed in, in all of our South American journey. Beautifully decorated, super modern appliances, a fridge full of free food, freshly baked bread every morning, fruit, water and breakfast cooked and brought to you every morning at a time of your choosing. Comfortable bed and lovely bathroom and an electric fireplace. The staff were excellent, always checking if we needed something. The location was great, easy walk to the centre of town. We absolutely loved the place and were sorry to leave.

Nothing, everything was perfect.

Our stay was simply fantastic. The staff were very eager to give us as much information as we needed and helped us make the most of our trip. Joz and Lever were particularly helpful, knowledgeable and friendly. Lever walked us to a restaurant one evening after he'd finished work and made sure we got there okay. The breakfast food left in our kitchen was delicious and more than enough for us both, plus plenty of fresh water every day. The rooms were very clean and the hotel is beautiful. The staff went above and beyond to make our stay perfect. We would recommend this place to anyone.

Nothing!

Exceedingly helpful and polite staff. The hotel is on a lovely little street with lights strung across it, and just a short walk away from many restaurants. We loved the suite as a whole - it's great for a longer stay, with a great little sitting/dining/kitchen area and snacks, locally made bread and fruit, juices and bottled water left out for us. We had a 5am start so it was really helpful to have a good breakfast available. The only issue was that with 2 teenage boys we had to give them the larger bedroom with twin beds, which left my husband and me in a rather small double bed in a rather airless small bedroom. It would have been fine for one person. So I'd say our suite would have been perfect for a couple (sleeping in the twin room) with one child (in the double).

The somewhat cramped double bedroom and bed.

Everything. Far exceeded my expectations. View of Quito from our apartment; spacious living quarters with 2 bedrooms, kitchen, living room & 1 1/2 baths; and, very clean & modern. A deluxe location and ideal place to stay. The day-to-day Managers (i.e., Paul, Joz and Leiver) met us daily to see if things were going well & if we needed anything. Literally everyday; most days twice! QHBH has an arrangement with two local guides: Carlos; and, Xavier. These dudes are awesome! If you can [go to Quito] stay at this residence and book a couple of day tours with these two fine gentleman. You will be writing a 5+ review just like I am now. Guaranteed! Also, Tony from Bogota, Columbia owns & operates an 8'ish seat Pizzeria across the street. Literally 20 feet from the Hotel front door! Best pizza we've ever had. And, Tony is a 'one-of-a-kind' in a great way!

This question never crossed my mind. This place is 5++.

We loved this hotel! The attention to detail, the cleanliness and the well stocked kitchen makes this hotel top notch. The staff were so attentive and provided us with many tips as well as arranged a driver for us. The kitchen was very well stocked with food for breakfast: fresh loaf of bread, fresh fruit, jam, milk, yogurt, juice, coffee, tea, and more! Everyday it was restocked. Making our own breakfast at our leisure was wonderful and relaxing. The room was spacious, cleaned daily and the decor was very eclectic and interesting. A true boutique hotel. The courtyard was really nice with lots of plants. There were plenty of windows in our room to let in natural light and we could open all the windows for some nice fresh air although all the rooms are different, so not sure about the window situation in all the rooms. Big shower with lots of hot water. The tv had cable and Netflix plus many more streaming services. The location was perfect with lots of excellent restaurants (definitely go to the Secret Garden rooftop restaurant) and at least one bar with live music right beside the hotel. Easy walking into the old city with many beautiful buildings and sites to see. We also got an upgrade which was amazing! I can’t say enough about how much we enjoyed our stay.

The self-contained unit had everything we needed, and when half the group got ill, the hotel management organized medical support, acquired medicines, and made sure we had everything we needed.an amazing team of intelligent caring individuals.

The second room needed a larger single bed or a combination of two king singles that could be parted or connected depending on the guests' preference (in our case, two lads over 6' needed individual beds)