The newly refurbished en suite air conditioned room with a balcony was maintained to a high standard. The staff welcomed us with a cheerful happy birthday greeting on arrival at 4 30 am. The service offered by all staff from reception to the pool to the restaurant was courteous and professional. Nothing was too much trouble. The pool was very large with sufficient sun beds umbrellas and towels. The pool attendants were considerate and helpful. The buffet style evening meal was diverse and delicious again with exemplary service. The concierge were able to sort taxis and the hotel bank was invaluable.The location is ideal for the pyramids and the new museum. A short taxi ride takes you to the metro which is an efficient way to access Cairo city We will return.

This is difficult as we found everything perfect. Maybe a little more tourist information available?

We booked very last minute because the hotel we originally had planned to stay in was far below our expectations. Thus we used the booking app to find a new place. The Pyramids Park Resort was definitely an upgrade. The rooms are spacious and the staff were incredibly helpful. When we had the need for an wheelchair because one member or our group had difficulties to walk, the hotel not only provided the wheelchair but we could use it as well during our trip to the city. The only thing I’d change the next time is to book a room with breakfast already included.

Everything about this hotel was First Class and amazing. The garden area and hotel premises were very nice and clean. Reception staff and house cleaning staff were very kind, hospitable, and friendly. We had an issue in our room, and the reception staff changed our room immediately with an upgraded room. We can not forget that they gave us upgraded room on a small complaint. Staff gave us very much respect and tried to help us throughout our stay. I thank all the staff from my heart. Thanks and love for all the staff at Pyramids Park Resort Hotel (Giza). Kashif and Farukh

First visited this Hotel in 88.It has a great welcoming feel and there are staff still working there from the time we first Visited.The pool is HUGE and lovely to dip into after a long day in Cairo.The hotel Restaurant is great with an excellent selection at both breakfast and dinner.I'll Be Back

Just that the pool is closed to guests too early

Very quiet, tidy and freshly renovated rooms. More than adequate cleaning on a daily basis and all common areas very clean and neat. Very helpful and polite staff. Given the cost of my stay it has exceptional value for money.

Room was so recently renovated that it had a slight scent of paint. Very old aluminum windows and a loads of paint drips on the surfaces of the glass. Tub sign for cold and hot water placed oppositely. At the end of the day, minor issues that wouldn't affect anyone's stay.

Our rooms were quiet big and cleen (just you need to ask for renovated room if available). The territory of the hotel is quet green and big, nice lobby area and you have place with bars, large swimming pool.

There is nothing to eat for breakfast. The choice is small. Only omlet is good. Sausages and beans were terrible, sorry to say. Wi-Fi area only near reception area. Never worked in the room so had to use my home internet for work.

The room was great. We needed an extra bed, but the bed was rather "saggy". Apart from that, everything was fantastic. Lovely, helpful staff; good food; great pool; fab location by the pyramids. Would definitely recommend!

As above - the saggy extra bed. The main bed was fine!

Staff very friendly and helpful. Pool area lovely. Rooms very clean.

WiFi not great. Buffet was only option on full board not clear at point of booking and options on buffet same each night - could have done with being different options on buffet.

We had stayed in this hotel many years ago and it is still a great place to stay especially for families. We had full board and the food was very good and the staff very friendly. We where looked after by Omer the Managing Director and Hany who was very helpful.

Pool cleaning daily took several hours

comfortable and wide place the reception Sherif is helpful, he help me to arrange new comfort room, which I used to live before. highly recommend this resort

some furniture and equipment are old, but overall is ok