It was my second visit to jaz makadi, first time at jaz makadi star and spa, it is great for family and couples, we enjoyed out stay with my wife and son - check in was quick and easy -rooms are very clean all the time and well designed space for every detail -the best was food taste and a-lot of options was available -wheelchair / electric scooter ramps -signs / side walks materials /landscaping -highly safety measures hand sanitizers ...etc - animation team differ each day interesting and enjoyable for all ages specially Mado and Lil At the end the most seen was how much the staff are friendly starting with mr tamer the room service and his morning smile mr ibrahim at the reception with no problem for any thing I asked, and the amazing talking every day with mr ashraf restaurant and beverage manager and his team.

-Beach space is limited despite the beauty of the sea and large space of coral reef area its little hard to get a place -although the sea is not far from the hotel but way to the sea is not safe for kids to be alone they pass next to a parking lot and street i hope next visit will be through the hotel itself

It was my second visit to jaz makadi,first time at jaz makadi star and spa, it is great for family and couples, we enjoyed out stay with my wife and son - check in was quick and easy -rooms are very clean all the time and well designed space for every detail -the best was food taste and a-lot of options was available -wheelchair / electric scooter ramps -highly safety measures hand sanitizers …etc - animation team differ each day interesting and enjoyable for all ages specially Mado and Lil At the end the most seen was how much the staff are friendly starting with mr tamer the room service and his morning smile ,mr ibrahim at the reception with no problem for any thing I asked , and the amazing talking every day with mr ashraf restaurant and beverage manager and his team.

-Beach space is limited despite the beauty of the sea and large space of coral reef area its little hard to get a place -nursery wasn’t open through the reservation period -don’t forget your water shoes / snorkelling gear

The reort was very well planned and had all the facilities you could thik of, with no need to step outside. They even had small kiosks and shops to buy clothes and souvenirs. We've stayed at lots of resorts and lots of all-inclusive ones, and by far, this was the best of them all. The staff were exceptional! Each and every one of them went out of their way to make us feel completely pampered. The food quality and variety was excellent. We had the option of going to the a la carte restaurants for dinner, but the food at the buffet restaurant was so good, we never ventured out. My husband and kids also visited the waterpark and came back very impressed. There were lots of slides and rides, but they were most impreseed by how clean everything was and how well maintained. Have recommended the resort to all our friends and will definitely go back. This time for longer!

The wifi connection was quite spotty around the resort and we were told tgey were undergoing a massive upgrade which would be completed in the next few months as things were slower when we visited, due to Ramadan. This was the only complaint, if any, that we had.

Cozy, clean

The beach is far away

The staff was very nice, The hotel staff did their best to ensure your satisfaction.The hotel beach was very nice, there was a reef right in front of it, snorkeling was very nice. The fact that the hotel has snorkeling equipment is an added bonus.

When we made the hotel reservation, we made the reservation because it was a spa hotel, we learned that we were only allowed to use it once during our stay, no such information was given anywhere when making the reservation, and its name is a spa hotel, we were disappointed about this, it is a ridiculous practice. The aquapark is very nice but the aquapark restaurants you can use in the aquapark are bad, the food is very bad, hygiene is bad, it does not suit the Jazz group at all, they can improve it more. Not everything is included in the hotel's minibar, this is also a deficiency. The main restaurant had a variety of food but lacked flavor. Still, you can find something to satisfy your hunger.

We had a pleasant stay thanks to the staff, especially Mr. Mina who was extremely friendly and helped us change our room after we complained about the first room’s view. He stayed with us until we were fully satisfied. Mr. Ali was also very kind, and overall the staff were friendly and helpful. The buffet was excellent.

However, the hotel itself has several downsides. It's very small, with a tiny pool and very limited activities. Many of the photos shown on Booking.com don't actually belong to this hotel but to other hotels in the Makadi group, which was disappointing. The value for money is quite low - the price suggests a much higher standard than what is actually offered. You can get the same services for a much lower price in other hotels. There was nothing particularly special or memorable about the experience. Additionally, I had several questions before my arrival and contacted the hotel, but unfortunately, I only received a response after I had already r ed in.

I recently had the pleasure of staying at the Jaz Star Hotel in Makadi Bay, and I must say, it was an unforgettable experience! The entire staff went above and beyond to ensure my stay was nothing short of exceptional. Special thanks to Mr. Mina and Mr. Aly, who made extraordinary efforts to make my stay truly memorable. The birthday surprise they organized was a wonderful touch and left me feeling truly special. The hotel's facilities, services, and location all exceeded my expectations. I would highly recommend the Jaz Star Hotel to anyone looking for a fantastic vacation in Makadi Bay. Thank you again to the entire team at Jaz Star Hotel for making my stay so special!

The staff really go above and beyond to make your stay as comfortable as possible. The room was spacious, comfortable and well-equipped with every luxury including fresh beach towels daily, a mini bar and laundry service. Between the buffets 3x times a day, the pool-side bar and the beach bar there was an incredible variety of foods, snacks, and drinks avaliable at all hours of the day. We also loved the entertainment, the spa and the 1 day free entry to the water park with the best water slides we have ever experienced. The resort grounds are beautifully decorated and well kept and add to the experience.

The gym was abit outdated and hot but had everything we needed

Our last day here today and we’ve had the most amazing time. The hotel is clean and well maintained. The staff are all very friendly and helpful and always provide super quick service. We’ve had ants come into our room, AC issues and broken glass etc and they’ve always fixed it within 10-15 mins! As we have small children, our holiday has been a bit hectic but staff have always helped out where possible, especially being very patient during breakfast, lunch and dinner. Restaurant staff were great. The reception manager Mina was amazing too, always checking in to see if we were okay. Food was great, always a wide variety to choose from and different themes daily. Pools were clean and well maintained. Plenty of sunbeds and pool bar was brilliant! I just wish there was more for kids to do in the pool as it’s quite basic. They do have a water park nearby though, and the shuttle is every half hour. Location is good as hurghada town is only half hour drive, they do a shuttle to this for 9 euro per person return or can arrange private taxis as well. Other hotels nearby as we were in a hotel zone so we were able to go to the other restaurants and shisha bar etc. lots of shops (reasonably priced if you haggle) within 5 mins walk as well as a clinic and pharmacy which we ended up needing due to mosquito bites. I didn’t think it was worth going out to Hurghada town to shop as we did this and it was more expensive than the local shops near hotel! The entertainment at the hotel was good, as was the entertainment at Saraya hotel (we were able to access this while at the shisha bar). They also have playgrounds and a kids club which my children loved! Especially the paper flower making. The beach is a 10 mins walk from the hotel but we had to go through another hotel to access it, this was the only negative really. Overall brilliant stay! I would definitely come back here and recommend to all my friends and family!

It was all amazing! Couldn’t have asked for more.

This was our second stay at this hotel, and once again, they went above and beyond to make our visit memorable. From the moment we arrived, the staff greeted us and remembered us from our previous stay which made us feel truly valued. A special shoutout to Mina from the front office team, who was incredibly friendly and took the time to accommodate some requests that we made. His warm welcome and personal touch made us feel right at home from the start. Also, a big thank you to Mohamed in the restaurant team. His service was impeccable, and he always made sure we had everything we needed during our meals. His attentiveness and friendly demeanor added so much to our experience. The level of care and hospitality from the entire team is what makes this place stand out. It’s rare to find such genuine, thoughtful service where you feel like more than just a guest. We can’t wait to return for our next stay. Highly recommended!