I really liked the serive! When we asked they delevired. They staff always helped us when we needed help. The room was big and good, with a nice wiew over gienna city. And the cleaning staff ( Ahmad and Mohammed ) was so good. They cleaned out perfectly everytime, wile they also gave us good service, and was alyas so helpfull. We also liked that the animation team always had something planed out for the guest, both young and old. There were planned out club trips, to a very good price but also entertaiment and dance. So nice

The breakfast buffet could have more options i think.

I booked for a budget place , but at arrival this hotel seems to offer a five star bed ! I was happily surprised with the high quality , I did not have a room with pool view but my room was mosquito free, so I decided to not ask for a change to room with view. The hotel is at a convenient short walk distance to beach bars and centre shops. The pool is a big plus , it is beautiful ,. it makes the stay more special. I have to mention that the free breakfast was impressive. unlimited food with so much choice and plates and all kinds of healthy vegetable choices as well. very well organized to make the customer feel most convenient as possible. An absolute great choice this hotel. Also I want to say as a tip to other travelers: There are more beaches in the city area but the distances to these beaches are too far for a short walk, however this hotel was close to the Nama bay beach area , which I think is the best beach in town. All in one I think this hotel was the best choice, the price , the quality bed , the location.

It was my first arrival ever in Egypt so I had no idea that you need to tip everyone that is trying to help you for anything, bringing you from check in to the room to show you the front door and bathroom , cleaning up the room in the morning, getting a towel at the pool, etc. I am not used to that service. Because I can easily walk to the room myself. and my room does not have to be cleaned each day , while I am all day outside anyway. But interesting to see this service while I am not asking for it. There is only wifi at the reception , but there is plenty of convenient room there to sit around for wifi in the large hall. I felt like I was the only person not smoking in the hotel , I could smell the cigarettes each time when I pass the reception area.

Location is near everything … near by sandy beach and good food served … the pool is wonderful.

Amazing. The Hospitality was EXTRAORDINARY. Their staffs were so kind, gentle, humble, helpful and cordial (Specially- Mr. Mohammed, Ahammad, Osama & Zakaria). I stayed there 7 Nights from April 10 to 17 at Room: 1120, I will surely come here again InShaAllah as well as I must say that those tasty Traditional Egyptian Foods from Hotel's Palm Restaurant can never be forgotten. My Wife Aysha & I are definitely recommending everyone as an international frequent traveller to get a truly authentic mind-blowing experience by staying in Falcon Naama Star Hotel, Sharmelsheikh.

Nothing.

Everything compared to prices is very good . Stuff very polite especially housekeeping ahmed hassan and respication I was happy and will come again

No iron ,water heater for tea at the room, and u have to pay extra money to rent water heater from respication. The air extractor was not working at my room, and the bad smell came from the toilet

Price fine to everything , good tasty food but meat and chicken need more amounts. Wide rooms but need 12 minutes walk to the beach. Helpful receptionist Mr Amar, solving any difficulties.

Mentioned already in what you liked

The staff and facilities are great for the price. The location is good if you want to be close to naama bay but don't want all the noise. I visited for diving and it was ideal as a place to sleep.

The WiFi was a bit hit and miss but this can't always been helped given the location.

used the hotel as a base for a diving holiday. the staff were helpful and accommodating by helping us change beds around in the room. the fridge was a great extra for storing water. it was clean and comfortable. the pool looked clean and well maintained. location was excellent, only 7 min walk into naama bay with all the restaurants and bars!

for the first 2 days the shower was freezing and no hot water. only ate breakfast once but it was average. Wi-Fi only worked in reception, it worked 80% of the time but had to keep logging on using codes from reception

A very nice budget hotel with very good breakfast compared to the price. If looking for a comfortable and luxurious stay, not recommended. However perfect for short stays.

It’s 3 star. Bit tired looking but its a great location & very safe. There were some issues but hotel sorted things out with speed & very professional & polite manner. The hotel staff would do anything to make you happy. Excellent Customer Care. Thank you had a wonderful time.

No shelfs in shower area. Decor could be updated. No kettle in room but there is always a bar/drinks/hot/cold available depending on board basis.