The room service and cleaning was very good. Mr Ahmed who was in charge of our room made our stay there very pleasant and comfortable.The people who work in the main restaurant are nice especially Mr Ahmed Kasem who always greets us with his beautiful smile and does all he can to make us happy and comfortable. I also liked the beach aerobics. Mr Ala " Lolo" is one of the best. I enjoyed a lot doing the aerobics with him.

The barbecue restaurant is very bad. the worst service I ever had. People who work there don't care about customers. The food wasn't that good. My experience there was one of the worst especially from the waiters. I would't advise anyone to eat there.

Very friendly and helpful staff. Breakfast was good. The view from the rooms were great. Rooms are clean and spacious.

The hotel didn't have an entrance from outside the marina, which is closed for security reasons, which means that you cannot access the hotel by car. If you want to reach it you have to contact the hotel to send you an authorised vehicle to get you and your luggage from outside the marina. Otherwise you have to get out of the taxi at the security point and drag your luggage for at least 600 meters to the hotel.

the royal club room had a great location

there were super noisy construction going on during the day, if you decided to sleep late you’ll be woken up, one of the days there was a super loud party going at Kalimera till 2+ in the morning and it was hard to sleep and i had to wake up early to go diving

The view from my room The location is very good

The restaurant not good

Very good holiday in Marina Sharm ... location super and staff by 5 floor for cleaning staff especially Mohamed very nice and proffessional

The bed beach very dirty ...and moskito

The hotel is clean and stylish. The pool and beach are amazing. The food is fantastic. The staff are exceptional. A very nice hotel.

On random nights at 2am there will be extremely loud music from nightclubs situated close to the hotel. Music loud enough to rattle every window in the hotel. The music lasts for about an hour. I’m not sure what is happening here, the music from bars and nightclubs located nearby is usually completely acceptable and not a problem, but occasionally and for a relatively short period of time, it’s unbearable! As a hotel that isn’t your typical party or resort type hotel, they should address this.

The staff are amazing, so nice, helpful. The location is great. The breakfast is good. The beach is clean.

They use plastic spoons and paper cups in rooms and at their restaurant which makes me sad for the environment. Also they don't have a lot of options for vegetarians. My room was with a bathtub on the booking but i didn't have it. The internet is not free after you finish 3mb.

The place is a well fit for families. The rooms are nice with a nice garden and sea view. The staff is friendly specially Ahmed at the reception. he was very kind and managed to give us rooms near each other.The food is various , delicious and tasty at the main restaurant. we didn’t really enjoy the a large carte menu at the other restaurants. there was a problem with the WiFi which allow you for 4 mb only and they are finished right away. I surety recommend it fir others specifically that is located in a very convenient place close to everything around within a walking distance

the WiFi , mosquitos at night and the a la carte restaurants

Good location. Large rooms (room 421) Tasty food. Water, tea,coffee,kettle and mugs were provided. Prices of tea coffee and juices are not exxagerated. Clean. Big lobby with ample seating. Nice view( room 421)

Bathroom too small (room 421) No balcony just a big window (room 421) Beach bathroom was neglected. It needs cleaning through out the day. Lack of some amenities in the room ex sewing kit, shoe shiner, plastic bag. More chairs are needed in the garden sitting area. Over all I was satisfied and would recommend it and would definitelygo there again.

All staff were excellent, very polite and helpful. Location was perfect for what we both wanted.