Beer location pools and staff

Food is hit and miss but always something edible

Friendly staff specialy Tomas and all reception staff Nice aqua park but time need to be increased till sun set especially during summer time My kids enjoyed and want to go again

The furniture for some room is old

Hotel was nice, big, clean. Food was excellent. Staff were nice, particularly restaurant staff. We used the facilities at the hotel salon and spa. Staff were accomodating to our needs for privacy. Our room was lovely, was garden facing, room was big and great size. Wifi was excellent also.

Due to covid restrictions all pools werent open and were cold. Price for hotel on booking.com didnt display extra tax charges. Hotel also didnt allow payment in another currency which caused an issue for us, however hotel did allow us an extra day to arrange currency exchange(hotel machine wasnt working).

Everything was perfect

activities all over and great staff

some meal times not much selection but they are catering for many nationalities

- The staff are amazing, special thanks to Mr. Tomas on the front desk. - The room is huge and clean. One of the best. Also the room service is v. good. - The animation team are very active all day long and funny. - The food is okay in terms of variety and taste, not bad and not good, except Tuesday and Friday are v. good.

- No gym in the hotel. They said it's closed. - No coffee machine. Only ready made Nescafe that taste very bad. - The lobby isn't air-conditioned. Maybe for Covid precaution measures! - The entrance from the street to the lobby is very long to walk for old people. It needs a golf car or something.

Room,clean ,location ,view,beach

Improve Food variety And Restaurant service

The most important thing here is the staff are very attentive and helpful. I booked a regular room, but the hotel manager complimented me and arranged a superior luxe room with a pool. And they gave me a VIP bracelet. special thanks to Thomas, Ayman and especially to the reception manager Mr. Ahmed. And Housekeeping Ahmed . my deepest respect for these guys and all the staff who care about their guests and their rest I stayed in a marvellous 4-star hotel. this hotel was situated right next to the sea and a nice sandy beach. My room was on the first floor . It was quite big. There was one king size bed and clean a bathroom with bathstaff . The view from the balcony was unforgettable pool and lush greenery. There was a big restaurant in our hotel. We had our breakfast , lunch and dinner there. The food at the restaurant was delicious and varied. There were 3 large swimming pools in the hotel. One swimming pool with aquapark . By the swimming pools there were bars where we could get unlimited (alcohol) drinks . There was also a with a spa sauna, a small tennis court, comedy show arena and a gift shop in our hotel. I really liked my holiday in Sharm and I hope that one day I will go back there!

food requires variety. In the morning at breakfast, the cakes , buns are very dry, as if not fresh. unheated pool.

The facilities is very good

The pools is limited with many people in the same pool

Cozy, perfect for families especially kids. Staff are very friendly and helpful executive chef, and Mr Ahmed F&B manager were amazing. Special thanks to Mr. Thomas from the front office. We had a great time, my stay was for 10 days and will definitely do it again.