Fantastic value. Much cheaper than nearby luxury hotels I have stayed at and the bedroom layout and comfort were the same. A very big room and high standards of cleanliness. Friendly and helpful staff. Impressed they offered a free spare toothbrush and toothpaste as I forgot mine! A basic bar, great if you just need somewhere to sit together and don't care about the decor/lack of ambience. Very well priced too. Free, ample parking.

Lighting in bedroom and bathroom is poor for make up application. Breakfast is basic and not best quality- but still very good for the price. New check in software that staff were struggling with causing slow check in and confusion over bills, but I expect this is a temporary issue.

Staff was very helpful and kind. Breakfast was excellent. My room had an extra bed very convenient when you are travelling with young children. Excellent value for money for sure. I was very happy with my stay. Plentiful free car parking

Everything was good. As I stayed over the weekend the hotel was busy and everybody decided to have breakfast at the same time so there were no tables available when I arrived, but a staff member offered us an alternative space near the TV in the entrance hall, so we didn't have to wait for a table to be freed

Superb hotel. Just off the motorway but no noise. Clean, efficient check in. Free car parking. Decentish breakfast included in the price. Comfy beds. What makes staying in this particular hotel a pleasure is the attitude of the staff. Each of the staff members we dealt with was helpful and friendly. This type of welcome makes a huge difference after travelling a long distance. Extra shout out to Bradley please. Looking resplendent in Christmas attire when we arrived, chatty and efficient and even lent me his own phone charger. A hero.

At the price, it’s pretty good.

My room and the bar area were exceptionally clean and tidy. Breakfast was plentiful, tasted amazing and it was served by very helpful and friendly staff. The beers at the bar were reasonably priced and there was a good selection. The guy serving us on both nights was a young lad called Geo. I have to say he was so polite, friendly and a real pleasure to talk to. He does the hotel proud. Nothing was too much trouble for him. If he were working for me he would be in line for a big pay rise.

Could not find fault with anything. Job well done.

Ideal for our circumstances. Friendliness of staff notable from arrival immediately and was matched by everyone else. Great breakfast, and car parking make this place a bargain. Everywhere else that’s another £25. Right off the motorway but no noise. You can get an Uber within 5 mins. You’d need a reason to stay there if it wasn’t for a motorway convenient stopover. There isn’t a huge amount to see in Walsall. Except, the Leather Museum, which is free and brilliant!

Bit of a long shot, but a fridge in the room would have been a bonus. They gave us an ice bucket though.

Breakfast was excellent plenty of choice.

The only issue we had was initial finding the HolidayInn. This was our first visit to the area for the horse racing at Wolverhampton. There was 2 post codes on the information I received. The first postcode I used did not take us to the right place. Coming off the big roundabout off the M6 you then have to fairly quickly get across to the right to take the turning into the road leading to the Holiday Inn. If you miss the turning it is quite difficult to turn around to get to the other side of the road. .

The room was comfortable. Good lighting in the shower room. Loved the breakfast. The staff were friendly, especially those working in the dining area. I would be happy to stay here again.

I was woken up at 5am by an alarm from the adjoining room. It continued for a solid 15 minutes which meant I couldn't get back to sleep. I tried calling reception twice, to see if someone could knock on the door to ask that the alarm got turned off. However, no-one answered the phone. The alarm finally stopped, but it was already too late for me to fall back to sleep.

Upon arrival the reception greeted us with a smile. The lady at the reception is on her training and she’s doing good already. She was nice and accommodating. The room size was a bit small compare to our friend’s room who has bigger space. Just a little bit unfair as we paid more than them, it’s nice to have a similar size. Love the tea and coffee in the room especially the kettle looks clean and brand new but unfortunately the milk was expired but didn’t mention it at the reception. Overall satisfied in the room. The hotel was very good with toddlers and very accommodating. Coffee and teas are complimentary at the lounge which is very nice.

Just found the expired milk. The hotel needs a little bit of tlc

The staff were wonderful checking in was easy the staff were very well trained. I over slept like two other family's however the staff reassured the breakfast for all of us I think this was excellent going above and beyond they had every right in informing us all the breakfast were finished This in mind was a show of very good hospitality the staff were all smiling

No comments the staff was excellent the hotel was clean fresh very welcoming. Easy parking and plenty of it.

Great location for our needs. Clean and quiet during our stay. Speedy check in (unless other guests forget their own name on the booking!) and speedy check out. A lift inside is handy.

Parking is ample, there is underground parking but seemingly no way to get into the hotel from the underground car park, which meant steps carrying bags or a long walk around the car park. Breakfast was passable, get their early to avoid shortages. Drinks substandard. Major issue is they only provide one room card key, which also operate the lighting (by inserting in the room), and is needed to access the lift, so if you need to go to the car or elsewhere then your partner will be sitting in the dark because you’ll need to take the key card out of the light ‘switch’! Solution: two key cards!