Perfect for JFK and a night or two in NY if in transit. Staff were exceptionally helpful, both when we checked in after midnight and in checking out and needing help to store luggage, get advice on taxis etc. Shout out to Kandy in particular. Thank you so much. There’s a regular hotel shuttle to and from AirTrain stop to JFK. Drivers so helpful. Breakfast to suit the traveller in a rush.

It’s really close to JFK but takes time to get to between getting the air train to the hotel shuttle area and then a convoluted drive around the outskirts of JFK. Nothing the hotel can do about that but would be good to get clear guidance on that in the hotel details.

Great place to stay if you have layover at the JFK. We got a room at the top floor and you could watch the JFK in the distance from there. The staff was courteous and we had a seamless check-in. The breakfast in the morning is pretty basic but does the jo ! They also have a bar/restaurant which is open until 10 p.m. but as we came there after a long flight, all that we wanted to do was just check-in and have a good night's sleep before traveling the next day. In that sense, the stay was pretty comfortable and exactly what we wanted. Maybe, the only suggestion I will make is to also have microwave in the rooms - at least ours did not have one.

Overall this stay is a "5". Why, because it is a service business and the people are great! Andrew at the bar, Kandy and Tialia at the front desk, those we bumped into, the late night desk attendee gentleman whose name we failed to get. All great! The facility is dated, but clean, and has what you need for a great nights rest before or after flying out/into JFK. Good AC, nice bed, and blackout blinds. Our only gripe being a sink spigot that took up the whole sink. Given the need we will be back! Thank you Team Hampton! P.S. While there is coffee, breakfast, and eats onsite... If you need to stretch your legs, just a short 10-minute walk will get you to Compass Cafe. Great grinds, more super people!

After a long trip back home from halfway around the world, the beds were comfortable to catch up on the time difference and some well needed rest.

The curtains in the room were very thin and there were no black out portions that could have been pulled close to block out the light. It was very difficult to sleep as long as we wanted. We basically had to get up with the sun. Also, the menu downstairs in the restaurant did not have many options, it could be a little better... more of a variety to choose from would have been great!

. The rooms are comfortable and we had a lovely stay. The airport shuttle is super convenient

We stayed here on two occasions during our recent trip to America. On both occasions the hotel tried to charge me their daily rate instead of the Booking.com rate. They updated the rates as soon as I made them aware of this. On both occasions I was told that its good I noticed it before I had checked out as it would have been very difficult to sort out afterwards. I found the attitude to this an unacceptable practice.

The Hampton Inn was conveniently located near JFK Airport and the staff were professional in helping me get checked in. No matter what the situation, someone was available at the front desk to answer questions and provide suggestions of local supermarkets nearby etc. After a restful night in my tidy room and cozy bed, I had a wonderful continental breakfast and enjoyed the fitness center before I continued my travels. Check out was an easy process and getting to the airport was a breeze, as a shuttle leaves every 15 minutes in the morning to both the JFK Airport and Federal Circle. I thoroughly enjoyed my stay and would recommend this hotel to any other solo traveler who is looking for comfortable accommodations at the beginning or end of a trip.

Breakfast was a busy time (I get it), so the tables were not super clean. I didn't mind it too much, but it's area for improvement.

It was easy to get to the hotel from JFK airport. The hotel shuttle was from Terminal Two. Our room was clean and comfortable. The staff were helpful and friendly. We had an evening meal in the downstairs bar which was good.

When I booked I thought that we would be able to walk out into the neighbourhood to find somewhere to eat but this wasn't the case. It was a residential area but with a limited number of eating places. We then discovered that we could eat in the small bar area in the hotel which was good. I think I would have liked the information about the hotel to include something about the hotel bar.

The room is very clean. The bed is very comfortable. There is a free shuttle bus to the hotel:Take the Air train to the Federal Circle station and wait for the hotel bus in the waiting area. The staff at the front desk were very friendly. There were almost no restaurants or supermarkets nearby, but the front desk patiently guided me the route to a nearby restaurant in a hotel .Thank you very much. In short, although I only stayed for one night, I was very satisfied. I will check in next time if I pass by.

Nothing

The shuttle service was very good once we found the place to pick it up. The receptionist was extremely helpful as was the shuttle bus driver. I have stayed in a Hampton Inn in Rhode Island where there was a much better lounge area and breakfast room. I thought the area for the breakfast was very disappointing. It was very clean and a good choice for breakfast but the area was poor. One very serious matter for the hotel and the company is the use of single use plastic. All cutlery was plastic and thrown away. The waste bin was full of items that could be recycled

As I mentioned previously it is the over use of single use plastic. You should have a much better recycling policy.

Hotel was clean, comfortable, staff were very helpful and the free shuttle bus to and from the airport provided by the hotel was the perfect solution for us as we were originally supposed to be flying into Florida but then got diverted to New York airport due to an impending hurricane closing Melbourne Airport. This meant that all our plans were centered around Florida, this hotel was booked a few hours before we arrived in New York where we had no car hire booked and needed help to replan our trip.