Good location to downtown attractions.

Hotel restaurant was booked the entire time we were there. Need more seating for hotel guests.

The hotel was ideally located in the centre of Caen. Caen is very nice, with plenty of restaurants and shops. Driving in the region is good, with little traffic if you are exploring the D-Day beaches. The hotel was very clean and the staff very friendly and helpful. I arrived early morning from the overnight ferry and they allowed me to use the bathroom to get washed ahead of my afternoon check in.

There is limited car parking at the hotel, however there is plenty of street parking near the hotel and the car park tariffs are reasonable.

Comfortable, clean, friendly. Breakfast good value.

Nothing

Present for difficult circumstances, the room was perfect for me and I have been able to rest properly. It was quiet, clean, confortable with space. I also enjoyed the breakfast buffet, especially the "help yourself Muesli" part of it which was full of various little different fruits and nuts. In the room, I also appreaciated the perfect temperature of the fridge for cold water with the heat wave weather. I enjoyed the spa especially being alone on my slot in the pool with the water jets.

I would have appreciated shampoo to be available directly in the room. Only shower gel and soap were at disposal. I would also suggest to add toothpaste samples at disposal with it. Disappointed not having been able to test the restaurant which was closed on that period.

Spacious mansard room , perfect view , convenient location to spent some time in the center of the city. Really nice mattress , if you travel a lot, you know what I mean. My daughter spent one of her best nights apart in France in her neatly designed room (26). Restaurant is pretty nice.

No elevator, be ready to deal with your luggage by yourself, as the hostess is adorable fragile girl. And kind of a veeery odd and humiliating ( for me) rule about check -in deposit with two bottles of water in mini-bar .

Very clean and comfortable. The restaurant food was excellent.

The manager of the restaurant was dismissive and arrogant placing us on the smallest table even though there was other better tables available. Making a point of menu being only in French. Maybe he has a problem with the English. Rest of the staff were excellent.

Breakfast excellent

We loved the spa. The hotel is really atmospheric, recommended as near to everything and also near a main tram stop. Breakfast was ok, a bit overpriced. There was a cheaper, continental option for less. Unfortunately, there was no air conditioning in our room, but it was cold and we did not need it.

No air conditioning in our room.

Room-ok breakfast -ok restaurant -excellent

The hotel has a little parking. It's impossible to reserve the place in advance. The first come the first win the place/ It is the principe. When I come I found the place at the parking, but the receptionist asked me to take off my car as the place is reserved for photograph who works at the hotel. So the customs are at the second place. For the price quite high, hotel can not provide the parking. If you have the chance to arrived and have your place, the price is 12 euros for the night.

Splendid dining in the evening with very attentive staff.

Only 1 small criticism. I wish that the hotel's brochure had explained the difficulty of finding the hotel with the many pedestrianised and 1 way streets. Although I have a modern BMW and up to date satnav I could not get the satnav to find the street (not sure why) so a small plan supplied with the booking would have helped.