Everything at the hotel was fine, except for one thing.

Upon leaving the hotel, I was given an invoice, which I signed and paid in full with my credit card. And then 2 days later all of the sudden the hotel withdrew a significant amount of money from my credit card. I tried to find out from them the reason for the withdrawal. But at certain point they stopped responding to my emails. I was extremely disappointed that the issue remained unclear. The money has never been refunded.

Breakfast was delightful! Although there was a mix-up with my order, the staff made it up to me by doubling my items and adding some of their bestsellers, which I really appreciated. Mistakes happen, but they were genuinely apologetic and showed a strong commitment to customer service. The room was impressive, featuring a transparent shower, and I could barely resist wanting to take the adorable French bulldog speaker home with me! They also surprised us with a complimentary French dessert and mocktails upon arrival, which was a lovely touch. We truly loved our stay here, and the view of the Seine was simply spectacular!

I wish there were more bakeries and food options in the immediate area. The closest bakery we found was quite overpriced, but that’s certainly not the hotel’s fault!

SO/ Paris is a stunning embodiment of modern luxury, offering a flawless blend of sleek design, impeccable cleanliness, and exceptional service that left me truly impressed. From the moment I arrived, the hotel’s contemporary aesthetic and attention to detail created an inviting and sophisticated atmosphere. The panoramic views from my room, with floor-to-ceiling windows overlooking the Seine and the Eiffel Tower, were simply breathtaking and made every moment feel special, whether it was watching the city light up at night or waking up to a serene sunrise. The staff were outstanding—friendly, attentive, and genuinely dedicated to ensuring my stay was perfect, from personalized recommendations to seamless service. The room itself was a masterpiece of comfort and style, with luxurious bedding, elegant furnishings, and state-of-the-art amenities that reflected the hotel’s commitment to excellence. The rooftop bar and wellness facilities added even more to the experience, providing both relaxation and indulgence in equal measure. SO/ Paris is everything I could hope for in a hotel—modern, clean, with jaw-dropping views and an atmosphere of effortless sophistication. I can’t wait to return to this exceptional retreat.

I loved everything

Well kept, new, and modern Staff interaction- good, except few

Few improvements can be done- very small space for BF tables, everyone including servers bumped into each other before moving; W/C had a door inside the room, very strong door-closure equipment, therefore shutting up completely- unsafe for kids- may have the fingers cut off if bangs; No desk for using laptop- only lower sizes tables in room; I had backache slouching on a small sofa and leaning to watch tv; ‘Architects choice’ I was told to keep the interiors fluid; but inside of room should be user friendly; bed height was >3.5 feet - very high for older people to climb

The front desk and concierge was very trendily and helpful. We enjoyed the room with Paris’s rooftop as a view.

The breakfast is at the 15th floor and with an even more astonishing view of Paris - however, one caveat, the waiters and “food/coffee/the bringers” are incredibly unorganised. We had to wait very long for ordering and to get the breakfast, that has to be order from a menu (except for croissants and bread). The quality of the food served was disappointing (omelet, cheese selection, croissants and the juices was not fresh) being in France. We would definitely choose to come agin to SO/Paris, but would choose “breakfast in town” at a café.

My wife and I absolutely loved this hotel.  Our four day reservation over Christmas was the first time we had stayed at the S/O Paris and from the moment we entered the very stylish lobby to check-in (with complimentary drink), we had a feeling this was going to be a very special place and we weren't mistaken. All the staff were very friendly, professional and attentive, nothing was too much trouble.  Our room had a view of the river Seine and was very quiet, comfortable and had everything you'd expect to find in a hotel of quality. Lovely touches included complimentary small but thoughtful Christmas gifts and personalised messages.  Breakfast in the restaurant was delicious with a beautifully presented and extensive choice of foods, both hot and cold.   In the evening we went up to the bar which is very smart and has a great atmosphere. Both the Restaurant and Bar offer the most amazing views of Paris and again we couldn't fault the professionalism of all the staff. The gym was very well equipped with high quality machines. The pool was unavailable during our stay so we're not able to comment on this.  This visit might have been our first but it definitely won't be our last.  A big thank you to all the team for making our stay so memorable.

No question that it's a stunning, modern hotel with unbelievable views of Paris from the rooftop bar, restaurant and night club. It's well located to much of the best Paris has on offer, including the more bohemian parts of the city.

The staff during the stay were very good, but my efforts to reserve a table in the restaurant for 12 people was so difficult we choose Tour d'Argent instead, who also have an amazing rooftop bar, albeit outside. The other thing that was disappointing was that housekeeping staff stored their 'tools of trade' in the hallways, even overnight when they'd finished for the day, which made it feel untidy and certainly less premium than the price.

We picked this hotel for our very special trip to Paris where we got engaged. The staff were lovely, and the room was incredible with a fantastic view of the Eiffel Tower. We loved everything about the hotel. Although quite a bit away from the go to tourist spots, the Sully metro is very close by and it is in a very trendy neighbourhood. I actually prefer to be in a more trendy neighbourhood than to be at the Louvre's doorstep, because it feels like a more authentic experience. This hotel is incredible, and worth the price. I also asked the hotel to organise a bouquet of flowers to be placed in the room the night I proposed while we were out to dinner and the hotel organised this seemlessy. Amazing hotel and stay, we will be back!

The room, the hotel, staff is incredible and I have nothing negative to say about it. The only criticism is that the rooftop bar is a bit lacklustre, the view was actually better in our room and the bar is a bit overpriced.

Beautifully appointed room, tastefully decorated. Amazing view of La Marais (4th arr.) in Paris. Even though our room didn't have the view of the Eiffel Tower, we could see the Genie of Freedom at the Place de la Bastille. From the moment we stepped into the lobby, and greeted by the warm and well trained staff, we felt the vibe of the chic, modern Paris, even though we are a few minutes walk away from the most famous landmarks of Paris.

I loved everything about this place; the location, view, service, food, bedding, interior design. Their electric bikes are perfect for touring Paris and the best way to get around if you like to cycle. The view and vibe at breakfast is a phenomenal and one of the best brunches I’ve had. We even spotted a celebrity actor. The linens and bedding are some of the most comfortable I’ve ever slept in and my wife is a bedding snob(only the best for her)! The informative tour of the room upon arrival was amazing and Luna explained how to use everything. The room is laden with luxury accessories and reminds me of a modern Four Seasons. The interior design is a calming Japandi that offsets a day of chaos in Paris. The city view in the room was awesome and the Eiffel Tower is beautiful at night. We kept the windows open and fell asleep to the beautiful sounds of the city on Sunday. A perfect place to get over your jet lag and start and amazing vacation. I highly recommend this hotel and will be staying in the future.

Nothing I can think of. Maybe a courtesy shuttle to the train station but I did not even ask for a lift.