Beautiful old mansion with spectacular views to the Pyrenees. The rooms facing the mountains in the old house are amazing. The public areas of this hotel are gorgeous, oozing history and charm, particular the wood panelled bar. Lovely big gardens facing the Pyrenees. Nice pool!

The rooms in the new wing are generic and dated - 90's chic. Unfortunately these are not differentiated in the booking system so somewhat a lottery. Wifi is patchy. I had to change rooms once because the AC didn't work, and again because the wifi didn't work. Fortunately this was obliged.

The hotel is an historic property and the public rooms have a lovely old world atmosphere. The restaurant looked beautiful and the menu good although we didn’t eat there. We had a charming room on the top floor with good facilities and nice view of the garden. The evening reception staff were very helpful and welcoming. Nice spa area although it is in need of an update, however we enjoyed using the facilities.

The decor was a bit tired and in need of a repaint. The hot tub didn’t work properly and the steam room was excellent but the tiling was worn. There was a broken window on the floor in the pool area which gave it a feeling of neglect.

Nice room, lovely gardens and pool. The house itself is like something from a fairy tale really.

Didn't quite feel like a five star hotel. The restaurant in the hotel is closed on Sundays which is strange as most other restaurants in Pau are also closed on Sundays and the hotel is quite far from everything. Also the lobby and bar weren't always manned - so to get a drink could be a bit tricky.

The location is in the English quarter characterized by old villas and mansions, yet only 5 minutes drive from the city center. The manor is in a beautiful park with a nice large pool. We stayed in the annexe. Rooms were large, modern and clean. Bed was very comfortable and the very quiet location made for a great night sleep. We did not stay for breakfast and headed for Beanz downtown instead.

Everything was basically very nice but we noticed several things that were not tended to as much as we would have expected such as the garden, around the pool.

Friendly and professional staff. Wonderful views of gardens and mountains Lovely dinner

Bathroom could do with more facilities for people with mobility issues slippery floor to shower and no hand holds

Location, lovely room with terrace Although restaurant closed receptionist helped with take out order and delivery

Out door pool closed despite 28 degrees. Very slippery Shower floor No hand rails so not suitable for anyone with mobility problems

well restored old house with loads of character and authenticity. very nice staff. nice breakfast & dinner

grounds could be better maintained & better outdoor furniture.

hotel in beautiful setting with view of the mountains. Our room was lovely and clean. As our French wasn't good enough we had a bit of a problem with breakfast. Otherwise everyone was very friendly and helpful.

can't think of anything!

Wonderful location Beautiful room Wonderful food

Shower floor slippery, no hand holds so not great for people with mobility problems

The view was amazing! All the Pyrenees majestic! The breakfast was good and the size of the room was very good. Maybe they need more help at the kitchen.

Breakfast