The room is small, but we knew this when booking and it was a nice spot for weekend sightseeing. The bed was comfortable, it was quite dark room, but we returned to it after a full day of sightseeing, so we didn't count on the natural light source anyway. Toiletries were provided in the bathroom and we had a coffee maker in the room which could also serve as a kettle to heat up tea water which was a convenient solution. The location was great, everywhere close even on foot. The ladies at reception were very friendly and helpful, it was always possible to ask anything as registration was open 24/7. There was also the option of buying breakfast in the hotel, which we did not use, but the very fact that it was not imposed in advance, but you could make a choice at any point was a very nice touch.

One bed consisted of two connected mattresses, which unfortunately spread out creating an empty space between them. The room was probably not soundproofed as all the noise from the corridor was clearly audible. If we were to stay there for longer we would have needed more lighting.

We came here for a weekend away for our anniversary and it was absolutely perfect. The location is a nice and quiet with it being easy to drift off and sleep but only a quick stroll takes you into the city centre and also a tram stop outside the hotel links you to anywhere you want to go to. The room was really clean and we had an economy room and it was more than big enough for a couple so the standard rooms should be luxury for anybody who takes one of them up. The shower was spacious, the beds were extremely comfy and the staff were excellent, even opening bottles of beer for us when we didn’t have a bottle opener!

Nothing. I can’t fault anything about this modern, clean and brilliant hotel

Excellent location right next to U Bahn and tram. That meant city noise, which might put some people off, but I heard it as white noise which helped me to sleep! Good device charging facilities in the room with three usb-a sockets.

the room was a little small, so spent a lot of time navigating around each other. The room was also quite dark, there were mirrors everywhere to give the illusion of space and light but there was little light to reflect. I couldn't get the air con working - to be fair I could have asked for assistance, but I was happy to open the window.

The shower pressure, space in bathroom, window in bedroom, location.

No mini fridge/ minimal room for bags Our first morning we went to eat at the buffet, before entering the dining area we checked to confirm if it was included. The staff member responded saying it was included and showed our names highlighted in pink. Once we walked in our room was marked off. Upon checking out after 2 days we were confronted with a €72 fee. We would’ve eaten elsewhere had we of been told it wasn’t included as it was certainly not worth this value. The lady at checkout didn’t have very good customer service, she was very cold towards us.

The location was perfect, just across a metro station, which made it easy to go to the city center and main attractions. There were a few good coffee shops on Oranienburger Straße just around the corner from the hotel (2-3 min walk). The staff were welcoming and very helpful.

The colour scheme of the decor, although interesting, was quite dark both in the lobby and in the room which took away from any natural light coming into the hotel. (Personal preference). During my stay, there was a strong smell of food in the hallways in the evening which may be a little overwhelming.

The hotel has everything you would need when travelling. It was clean and comfortable and whenever we needed anything it was brought within a reasonable time frame. The staff were friendly and helpful with recommendations about what to see and what to do. The breakfast at Joseph was excellent and value for money as well. Thank you Amo for a beautiful stay.

It would have been nice to have added a little more English tv channels for our benefit.

The hotel is in a great location, very easy to get to places we wanted to visit from there. Everything very clean and tidy. Hotel is cosy and atmospheric. The outside courtyard is a nice addition. Excellent breakfast. Rooms very quiet, because of the hotel layout we couldn't hear the nearby road at all.

The room was meant to be Kingsize, but was pretty small. Bathroom was great though. Minor niggle - there is a coffee machine in the room with 4 capsules provided (for a 4 night stay for 2 of us), but if you want extra capsules you need to buy them.

I love the style, look, location and of the hotel. Everything looked as advertised and it felt so comfortable and stylish. I truly loved the toiletries,such as hair wash,body wash and handwash they offered.It felt and smelled extremely luxurious and devine; such good quality.

Honestly I didn't appreciate the noises of movement from around my room. It is nice and quite in the hotel, but there was a constant sound of movement around my room ( wouldn't want to know if it is worse in busy times). I could constantly hear low movement from the rooms above and next to me; which didn't make me feel calm, especially when I wanted to sleep. Furthermore the intrusion of a too eager housekeeper, who didn't give us time to answer and wanted to look in the room straight away( the should have known that we only stayed one night so don't need housekeeping until we check out; reminded me to extra lock hotel doors from the inside from now on) wasn't appreciated.

Great decor, nicely appointed room & FANTASTIC location. Good value too - thank you for a lovely stay!

Had to pay for additional tea bag, which I thought really let the place down.! It costs pennies for a tea bag and to replenish that daily would have been a nice customer service touch, suggesting I pay for one was even worse when you pay quite a lot for a hotel room as it is (although I appreciate this one is definitely good value). If you are serious about not washing towels for environmental reasons (not to save costs on staffing/washing) the information to hang a notice on the door needs to be more visible and genuine.

couldn't answer previous bonus ? as didn't request a quiet room. We very much liked the decor of the hotel, both in the room and the outside bar area. Location was very good for accessing places of interest to visit.

The room decor had reflective glass walls which are attractive but a well lit mirror would be beneficial in the bedroom. The reception staff are very helpful and we appreciate their English language skills but information leaflets and maps of the area would be helpful.