Extensive breakfast buffet and quite central location. I liked the fitness area with a nice view from the top floor. Also, good shower.

The area under my window had uncollected garbage and building materials, which is detrimental to the view outside and overall experience. Also, I was lectured at the breakfast buffet about taking some bread for lunch, with all staff watching me, this was an unpleasant experience.

The decor was really pretty and the lobby was very welcoming and offered water everyday. Soft beds, good shower, small but comfy rooms with everything you need. Also free waterbottles in the rooms every day after cleaning. Breakfast was good quality and good service. There was a vending machine by the elevators on our floor that was convinient. Also the hotel bar was really nice. Good location, the train stops 4 min away to Alexenderplatz.

The breakfast would be perfect if there was a toaster to have toasted bread. Other thing that was negative about the stay at the hotel was that our rooms was long walking distance from the elevator not good for tired tourist feets 😅

I chose the Hotel thoroughly and it 100% met my expectations! Super clean, the stuff was super friendly, the cleaning ladies were friendly and quick, I was even surprised by the quality and speed of the work they did! The room was big enough, having a coffee-machine and stuff was very convenient, as well as an everyday's free bottle of water. The breakfast was great either: I stayed 9 days and never got bored by its assortment. The gym is great: 3 connected rooms with all equipment you really need, clean and air-conditioned. The location is great, around 8 minutes by foot to Alexanderplatz, 2 supermarkets nearby, a park for walking and a movie theater. I really have not a single "but". Many thanks to the hotel team!

Perfect location, very easy to reach the city attractions; safe neighbourhood, not fancy but well served by public transport, small family owned cafes, decent restaurants and small supermarket within walking distance.. Comfortable and spacious room and bathroom. Liked that we could easily order room service from the room’s tablet. Generous portions and good food, used twice for dinner. Staff courteous all round.

Price for breakfast seemed a bit high so we didn’t try it and instead opted for local cafes within walking distance; we were very happy with food and service. Didn’t like that time for sauna was limited and at extra cost so didn’t use it.

We had very comfortable stay, the room had everything we needed and the staff made check in and check out very smooth processes. The TV had screen sharing abilities which was very useful, and there was a good amount of storage space which we’ve found other hotels in Europe have lacked. We also had a very pretty view of a lovely church. And this may be slightly niche, but we’ve found other hotels in Europe haven’t had many places to hang things like coats and bags and other things one carries while travelling, and our room had more than enough, which was great.

We didn’t enjoy the breakfast, for what we paid for it we would have expected more. The scrambled eggs were very dry and the drinks from the coffee machines were quite bad.

Good location, comfortable bed and friendly staff.

The bathroom is outdated and the drain in the shower wasn’t working properly. The water was taking way too long to go down causing a small flood.

The Staff are lovely, helpful and do a good job. The reception staff and night shift manager resolved an issue for us promptly and looked after us very well. The Breakfast staff are efficient and hard working, it was a good buffet breakfast, which we would have again. I think this hotel is good value. The Suites rooms on the top floor are very good. Definitely worth a treat. We always return here, like the area, nice park and cafes within walking distance, Volkspark is on your doorstep .Easy Tram and bus routes to get you into Alexanderplatz. Would stay here again

Carpets throughout are tired, bathroom towels need an upgrade. But it wouldn't put us off 👍

Everything was amazing, Mr Youness at the reception was really helpful and always trying to make our experience both at the hotel and around the city unique. The cleaning staff always kind and professional. The Mediterranean influences of the cuisine was the thing we will remember for sure. The breakfast is unique and some things change from day to day, everything is well minded. The hotel is 5 minutes walk from the main square in Berlin and from there the public transport can get you everywhere.

The spa wasn't open when we got there, probably our fault that we didn't ask prior to the arrival, it was a bit disappointing just because it was one of the key reasons we booked it.

- very clean - good breakfast variations - great location: close to Alexanderplatz and Prenzlauer Berg - staff was very nice and helpful

I asked for a room that faced that backside because the street in front is Bert noisy. The receptionist was nice and told us upfront that the only room available would be a wheelchair accessible room. It was a very strange room because the bed was at the wall, so only accessible from one side; one person had to sleep at the wall with no night stand or lamp. The bathroom didn’t have any shelves or something at all to put down your toiletries. The room was overheated and even turning the heater off and opening the windows barely helped. The front desk is tucked away in a corner with only two people being able to cover it, so the line and wait was usually very long. The breakfast had a great variety but the overall quality of the food was only ok for a 4-star-hotel and the price.

The staff are really friendly and helpful. The breakfast buffet is probably one of the best with a variety of options to satisfy everyone. A special mention to the bar and the food available on the menu there, the fusion food was fantastic, the kind you would not forget for a long time. We ate our dinner almost every night of our stay at the bar as it was that good. The location is great to access most tourist spots by foot or by public transport. The casting option on the TV was amazing and i hope other Hotels also provide something similar.

We opted for a room on the sixth floor even though we were informed that it would be quite a walk to get to our room from the lift. That was not the issue, but the carpets leading there looked very dirty, at nights the light didn’t stay on continuously while we were walking. The bathroom definitely needed more care, it was clearly dirty behind the wash basin and the shower head was leaking. One of the days, the staff forgot to keep towels and we had to use the hand towels to dry ourselves. The lights in our room was constantly flickering. We were also a little shocked at the state of the toilets at the reception, everything was dirty and broken and not cleaned properly. In comparison to other Leonardo hotels and other hotels which are similar, we felt wanting for more cleanliness.