Comfortable bed. Comfortable size room. The hotel keeps your luggage in a proper storage room, if you have time to do some more sightseeing between the check out time and your flight. Alexanderplatz is a busy place, and a bit mad, but the hotel is right on the side of this madness and we couldn't hear much noise in our room.

A slight drain and sewage smell in the bathroom.

The breakfast was very good.

I found it a bit strange that whilst there was a mini-safe in my room, I couldn't access it because I'd only paid for a standard room! I would have thought it would be in the hotel's interest to provide access to the safe to ensure that all guests' valuables (including passport) remained safe.

Breakfast quality much better than UK equivalents - breakfast bar felt much better stocked, and with the options that were provided there was space for regional things such as kaiser rolls / streaky bacon and a good choice of cereal/seeds. Showers were excellent too, as well as provided towels. Comfy beds. Staff were very welcoming too and much appreciated. Located very conveniently to the ubahn / sbahn and train stations, as well as food options.

The room got very hot, very rapidly. Ended up at 28 degrees on the first morning. Leaving the window open and disabling the aircon seemed to help but that also opened us up to street noise/metros, but that was fine as we brought earplugs.

Perfect location 10min from Alexanderplatz. Modern clean room and comfortable bed. Good that there are vending machines for drinks and snacks. Good there is a kettle, coffee and tea provided in the room. Although our room was facing the street the noise from the tram was not annoying.

One must inform the reception if they desire daily room housekeeping. I believe it would be easier to take it for granted that they will clean the room unless one tells them not to. Thus avoiding misunderstandings. The hotel is very busy and it seems that there are waiting lines at the reception most of the time for checking in, checking out acquiring services and info.

This is probably the best Premier Inn that we have stayed in. Better than any of the UK ones certainly. From the start the staff were very helpful and friendly. The hotel was clean and spacious, the bar was a decent size with lots of seating and open 24 hours. Perfect. The room was pretty good or as good as a family room can be. Tidy and comfortable and warm so ideal for the time of year. Breakfast was amazing. Would definitely recommend having breakfast. Honestly it was a highlight. Location was good, considering the price you can’t complain about that. My only disappointment, which is nothing to do with the hotel but, but the building work at Alexanderplatz, which had closed off a large part of the area. I have previously enjoyed that area for the Christmas market and the reason we chose this hotel. Still not a game changer and still enjoyed our trip. Would definitely stay again.

The self service sweets area. My kids were drawn to it all the time so had to keep stopping them.

Really close to a lot of museums and good restaurants. Nicely cleaned room and the hotel itself. The room was always warm and we didn’t have to turn the heat up. The access in the hotel at night can be made by the room’s access card and same with elevators so it felt safe.

The room’s door wouldn’t close properly even though it was a heavy one. If we wouldn’t drag it then it would remain unlocked. No AC, I don’t know how it feels during summer. Bathroom door was a sliding one and the bottom side didn’t have rail so it would bang a few times every time you moved it (the sound is a bit bothering) The wi-fi wasn’t so great, you have to pay 10 euros to use a good one.

Perfectly located, walking distance to TV tower, museum island, Berlin Cathedral, also next to subway/ train station. Nice & friendly staff, very nice lobby area, self service store 24/7 next to reception.

The room we had (2 adults + 1 child, 10 y.o.) was extremely small. The bed for the child (an extended sofa) was very incomfortable, impossible to sleep in. No minibar available in the room. Room heating was preset to maximum 21 degrees Celsius. (we were very cold and wanted to heat it more when we arrived).

Rooms were very comfortable and clean. Facilities at the hotel including bar were excellent

Female member of staff (possible manager from Croatia) who we experienced upon our arrival was very rude. No welcome or anything, she just shouted over another member of staff to check us in. This other member of staff was excellent and noticed it was my birthday and gave some suggestions as to where we should go out on an evening. He was Australian and was very welcoming and helpful. Another downside was that at the same point throughout the night the room became too hot. Other than that it was perfectly fine.

Great Value: The room was under €65 because we booked in advance, and as my 13-year-old daughter stayed for free, it was an excellent deal. Clean and Comfortable Room: The room was modern, clean, and well-equipped, featuring a tea and coffee station, which was a nice touch. Good Location: The hotel is within walking distance of Alexanderplatz and well-connected to public transport, making it a great base for exploring the city. Affordable Dining Nearby: There’s a fantastic falafel takeaway across the road where we got a delicious, affordable meal to enjoy in our room.

Noise from the Tram: Our room faced the main road, and even on the fifth floor, the sound of the tram was quite loud. We managed to sleep by using white noise, but light sleepers might struggle. Despite the noise, we found the Premier Inn Berlin to be a great choice for its price, comfort, and location. We would definitely consider staying here again, especially if we could secure another great rate.

Well trained, professional staff. Served with a smile. Lovely bar. Close to transport links, nothing seemed to be far away. I enjoyed walking around the city and felt safe to do so on my own even at night.

Some cleaning missed in the bathroom (towel rail and taps). I expected a double bed but got twin mattresses and single duvets. No milk packets left for tea. Wish I had brought ear plugs as noisy location had ambulance and police sirens going off regularly through the night. Water pressure for the shower wasn't great. Breakfast was a bit cramped in the morning, not much space for the amount of people there. Despite being a buffet I felt the breakfast was a little too expensive. 2 types of scrambled eggs but no fried or poached didn't make sense to me.