I booked a suite which was large and well appointed. The living room area was comfortable and allowed great space to spread out and unwind in. There was an additional toilet which I was not expecting and was a nice surprise. The bedroom was large and on the corner with plenty of light. The bed was very comfortable and the individual bedding was soft. The main bathroom was very well appointed with a large shower, bath, double vanity and separated toilet. Overall I was very happy with the suite and would definitely return.

I don't think the hotel could've improved on my stay.

I was surprised to find that I had actually booked a suite and not a normal room but not disappointed when we saw the room - lovely. Extremely comfortable. Found also that if you book a suite you have access to the executive board room with coffee and snacks available all day. Big bonus for us. Breakfast was as usual first class. Special mention for Manuela, from the breakfast staff who remembered us and welcomed us back even though it was nearly two years since we had been there. Excellent customer relations.

We were not informed about access to the executive board room when we checked in. It was only in conversation later that we were told about it. We might have stayed the four days and not known about the extra privilege of having booked a suite.

The hotel's lovation is perfect/ Just by Alexanderplatz, close to all public transportation. The hotel is nice, clean and comfy. The rooms are spacious and inviting, offering all that is needed for 3-4 days. There are no closets to store close but we managed with our luggage and a desk. Breakfast is one of the best i had in a hotel. Lots of various options to choose from, and all was extra fresh, well made. We needed a gluten free option, and the hotel gave us each morning fresh baked buns which was amazing.

We had a problem with the toilet flush. The hotel sent a handyman to fix it, but during the night it stopped working again and we had to change rooms early morning... The problem wasn't fixed prefectly, but the hotel gave a fast and effective solution. After switching rooms, all was prefect.

The hotel is well positioned close to u-bahn and s-bahn stations and within walking distance of lots of shops, restaurants and main tourist sites. The staff were friendly and the breakfast buffet was very good

We have 2 single beds pushed together to make a double but we had 2 single duvets and each of these was barely wide enough to cover a single bed. In fact when you lay under it, it didn't reach the sides. We asked for a double duvet but were told they were fully booked and none were available. Hard to believe a hotel doesn't have a spare duvet. There was a kettle and a coffee machine they only had 1 teabag/pod of each beverage. This was a room for 2 and yet we couldn't both have the same drink

The breakfast was excellent with something for everyone and location very central to Berlin city centre . The executive lounge was a fantastic to relax in and have some relaxing time after a day of discovering Berlin .

One morning you could hear the bins being collected and it was very loud , but you can’t really blame the hotel for that . Breakfast can get a bit busy sometimes but in fairness to the staff there is always a plentiful supply of food available .

Location, location, location. It had everything around, the train station is only 10min walking from the hotel, the tram is literally at the doorstep, there is a typical restaurant right beside it with good food and entertainment. The room is comfortable and good size, spotless clean, the staff is very polite and prompt to help if needed. The breakfast is good, different options to choose from however it’s the same everyday. You can request omeletes with a list of ingredients that you can choose from.

I suppose the only that prevent me to give it a 10 was the fact that one of the 3 lifts broke down on our second day and it never got fixed until we checked out after out 8 nights stay. That did impact getting to the lobby and back during busy times, like during breakfast or when guests would be checking in and a large group would be waiting for lifts. The pillows were extremely soft, however when we did ask first extra pillows (or harder pillows) the reception promptly provided 2 more stacked in the same pillow case which did the trick.

Comfortable bed, linens and pillows, spotless room was well serviced, slightly compact compared to some but perfectly adequate for a few nights. English TV channels non-existent really. Great central location with easy access to plenty of nearby attractions (within 5-15 min walk) and public transport. Lively big pub and beer garden beside it with live music. Staff was helpful if a little slow at check-in but not terribly so. Breakfast was really fresh with a huge range of choice for continental and adequate for hot food too, very tasty. We would definitely recommend to anyone planning to visit Berlin.

Only a music channel in english No English breakfast tea in room (possibly could request)

We stayed on the 6th floor. (Room 613. ). A very big corner room with big curved windows which was a nice view. Checking in process was very quick Staff/Customer service was excellent 3 Lifts and they were very quick Only a small bar fridge (with mini bar) Kettle, but no utensils Couch / Sofa bed was roomy and quite comfortable. 2 TV’s in the room. One for the sofa and one for watching in bed. Only CNN in English. 2 X Air conditioning controls on each side of the bed. One for each side of the room. Bed was very comfortable and 2 pillows each, but they were really soft. More than adequate Wardrobe space. Shower had great water pressure, but tended to leak out onto the floor. 2 X Toilets, which was really great. All the bathroom toiletries were supplied. Towels were soft and fresh. Bathrobes and scuffs(slip ons) supplied. WiFi: excellent. Great Location: very close to Alexanderplatz, the trains, trams, hop on hop off buses and FlixBus. Noise: very quiet

There was enough bench area to use as a work space, but no chair. A microwave would be nice. A selection of pillows of differing firmness would be good. More English TV channels.

The hotel was well situated in a busy area and the room was very clean and comfortable. The hotel staff were excellent and this made all the difference. Reception were very helpful when my hairdryer didn't work (temporary replacement whilst a brand new one was fitted) and housekeeping staff were very accommodating.

Even better would have been to have good English breakfast tea, unfortunately there was only a coffee machine in the room (great for coffee but not good for tea) and same at breakfast, although the coffee machine dispensed hot water it wasn't boiling so didn't make good tea.

I recently stayed at this hotel and overall, it was a pleasant experience. The room was spacious and impeccably clean, providing a comfortable environment for my stay. The staff was incredibly helpful, always ready to assist with any request, which made my visit even more enjoyable. The location of the hotel is fantastic, with easy access to nearby attractions and public transportation. The breakfast offered a tasty variety of options, although the breakfast room did tend to get quite full. On a positive note, the hotel offers convenient parking, although it is a bit pricey—this seems to be the norm these days.

However, there were a few downsides. The design of the bathroom doors was quite inconvenient. The single glass panel used for both the bathroom and the toilet was not only awkward but also lacked privacy. Additionally, I found the pillows to be a bit too soft for my liking—a firmer option would have been appreciated. Overall, while there were a few drawbacks, the positive aspects of this hotel outweighed the negatives. I would recommend it to others, especially if you're looking for a clean, spacious room and a great location.