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8.5

6,576 reviews

Crowne Plaza Hamburg-City Alster, an IHG Hotel

Crowne Plaza Hamburg-City Alster, an IHG Hotel

Graumannsweg 10, Hamburg, 22087, Germany

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Tour desk

Crowne Plaza Hamburg-City Alster, an IHG Hotel

Welcome to the Crowne Plaza Hamburg-City Alster, an IHG Hotel! Located just 1.4mi from Hamburg's city center, this 4-star hotel offers the perfect blend of convenience and luxury for your stay in Germany. With 6576 reviews, you can be confident that you're choosing a hotel that has been highly rated by fellow travelers.

The hotel offers a range of amenities to make your stay comfortable and enjoyable. Wake up to a delicious breakfast before exploring the city, and take advantage of the free WiFi to stay connected. Relax and unwind in the sauna or fitness center, or enjoy a drink at the bar with a stunning view of the lake. The hotel also features soundproof rooms, ensuring a peaceful night's sleep.

With prices starting from $105, the Crowne Plaza Hamburg-City Alster is an affordable choice for travelers looking for a high-quality hotel experience. Whether you're visiting for business or pleasure, this hotel has everything you need for a memorable stay in Hamburg. Book now and experience the best of German hospitality!

Indulge in a culinary journey without leaving the comfort of the hotel at our two unique and delectable restaurants. The Restaurant offers a modern ambience and serves a combination of local and international cuisines. From traditional German dishes to international favorites, there is something to satisfy every palate. For an exquisite dining experience, head to The Plaza, a sophisticated restaurant boasting a modern atmosphere. Enjoy a wide range of culinary delights including American, Japanese, steakhouse, sushi, Asian, and international cuisines. With these exceptional dining options, you'll have no trouble finding a delicious meal to suit your taste.

At the Crowne Plaza Hamburg-City Alster, we understand that convenience and ease of payment are important during your travels. That's why we accept a variety of payment methods including Mastercard, American Express, Diners Club, Visa, and EC-Card. Unfortunately, cash is not accepted. Rest assured, with these payment options, you can enjoy all the amenities and services we have to offer without worrying about the hassle of carrying cash.

Choose from a variety of well-appointed and comfortable rooms for your stay. Along with the impeccable service, our room options cater to the needs and preferences of all guests. Whether you are traveling solo or with a loved one, our Junior King Suite offers ample space and luxury for a relaxing getaway. For those seeking a touch of sophistication, our Premium King Room provides a spacious retreat with elegant decor. If you prefer a beautiful view, our Twin Room with View or Standard King Room with View offer picturesque scenes of the surrounding area. No matter which room type you choose, you can expect a peaceful and comfortable stay with all modern amenities.

Book your stay at the Crowne Plaza Hamburg-City Alster today and experience the best of German hospitality while enjoying delectable cuisine, convenient payment options, and comfortable accommodations. Whether you're visiting for business or pleasure, our hotel is the perfect choice for an unforgettable stay in Hamburg.

Closest airports

Hamburg Airport

4.8mi

Hamburg Finkenwerder Airport

7.7mi

Lübeck Airport

33.2mi

Kiel / Holtenau Civilian

56.7mi

Most popular amenities

Restaurant

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Tour desk

Soundproof rooms

24-hour front desk

Lake view

Non-smoking rooms

Elevator

View

Bathtub

Upper floors accessible by elevator

Free toiletries

Soundproof

Rooms

Show 12 photos

Premium Alster, King, View

1 King Size Bed

260 sqft

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.

Show 7 photos

Family Premium

1 King Size Bed

Fitness center

Wheelchair accessible

x3

+

More details

1 King Premium Family Room includes 2 single beds 80-130 width plus desk, hairdryer, tea and coffee making facilities , safe, and bathrobes and is Wheelchair-accessible.

Premium King Room in Crowne Plaza Hamburg-City Alster, an IHG Hotel

Show 11 photos

Premium

1 King Size Bed

260 sqft

Private Bathroom

View

Coffee machine

Flat-screen TV

+

More details

This room comes with a spacious living area, tea/coffee maker, during the pandemic with an empty fridge in the room, rain shower and bathrobes.

Junior King Suite in Crowne Plaza Hamburg-City Alster, an IHG Hotel

Show 6 photos

Junior Suite, King

1 Queen Size Bed

280 sqft

Private Bathroom

View

Coffee machine

Flat-screen TV

+

More details

Welcome to our Junior King Suite, a charming and spacious retreat boasting a comfortable Queen size bed, private bathroom, and the perfect view for a tranquil escape. Enjoy modern amenities like a coffee machine, flat-screen TV, and air conditioning, ensuring an unforgettable stay.

Show 7 photos

Standard Alster, King, View

1 King Size Bed

225 sqft

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

This renovated room in modern design room comes with a tea/coffee maker, mini-fridge and rain shower. A king size bed is available for this room type

Twin Room with View in Crowne Plaza Hamburg-City Alster, an IHG Hotel

Show 8 photos

Standard, 2 Twin, View

2 Twin Beds

225 sqft

Lake view

Private Bathroom

Flat-screen TV

Refrigerator

+

More details

Enjoy breathtaking views of the lake in our spacious Twin Room with View. This double room can comfortably accommodate 2 adults and 1 child, featuring 2 twin beds and a private bathroom. With amenities such as a flat-screen TV, refrigerator, and air conditioning, along with the added convenience of an elevator and soundproofing, your stay in this room will be both comfortable and memorable.

Standard King Room with View in Crowne Plaza Hamburg-City Alster, an IHG Hotel

Show 7 photos

Standard, King, View

1 King Size Bed

225 sqft

Private Bathroom

View

Flat-screen TV

Refrigerator

x4

+

x3

More details

Views includes a king-size bed 150-183 width.

Standard Twin Room in Crowne Plaza Hamburg-City Alster, an IHG Hotel

Show 7 photos

Standard, 2 Single

2 Twin Beds

215 sqft

Private Bathroom

Bathtub

View

Flat-screen TV

+

More details

21 to 24 sqm bath shower combination

Show 12 photos

Premium, View

1 King Size Bed

Free wifi

Fitness center

Flat-screen TV

Refrigerator

+

More details

Standard King Room in Crowne Plaza Hamburg-City Alster, an IHG Hotel

Show 5 photos

Standard, King

1 King Size Bed

215 sqft

Private Bathroom

View

Flat-screen TV

Refrigerator

+

More details

Show 4 photos

Junior Suite Alster, View

1 King Size Bed

Non-smoking rooms

+

More details

Show 4 photos

Junior Suite, View

1 King Size Bed

Non-smoking rooms

+

More details

Guest reviews

8.5

6,576 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇭🇺

Beatriz

8.2

September 2023

The location. The breakfast selection is 5 stars! The rooms are beautifully decorated and the confort is 5 stars 🌟

Some of the staff (non-German born) were upset because I didn't speak Germann. I don't live in Germany, I'd have expected a 4 stars hotel to have staff who speak fluent English but I wasn't the case.

🇬🇷

Paolo

10

April 2023

1) Great location, close to the lake Alster, which is one of the best places in Hamburg, and only a 15 min walk from the central station. The city center is also close by and the area is calm and quiet, but very close to St Georg's main street, where there are plenty of bars and restaurants 2) The bed was really comfortable 3) The breakfast was rich and delicious 4) The staff were helpful, friendly and professional

Just a few things that could have been improved: 1) The room could have been a bit larger 2) We would have appreciated some extra cabinets for our clothes 3) The shower was only partially closed However, the above are just details and don't affect our general opinion of the hotel, which is great. We would definitely be happy to come back!

🇫🇮

Heini

9.1

August 2023

Clean and well kept hotel. Our room was in the top floor with a view to the lake with the city skyline and it was nice. Breakfast is very good with a lot of options including an omelette and waffle stations. The parking place couldn't be booked in advance, which gave some extra-excitement to the arrival as we were traveling by car and wouldn't know, if there's a place to park or not. This was a small minus but fortunately there was still room in the garage for us.

The roads and crossings around the hotel are under construction and it was quite hard to get to the hotel by car as GoogleMaps or the car navigator wanted to guide all route options through this particular crossing (many of the streets around the hotel are oneway and kind of create a loop). In normal situation, driving to the hotel is a lot easier. Also, the drinks at the hotel bar are CRAZY expensive compared to the overall price level in the city. 11,90 € for a glass of standard riesling (24 cl) and 17,60 € for a G&T with standard brands. Prices were not visible at the counter and thus were a bit of a surprise.

🇧🇪

Tara

8.2

April 2023

Excellent location under a mile from Hauptbahnof central station, easy to walk or take one of three bus lines nearby. Near Alster lake where you can go for a walk or run. Comfortable superior room, no carpeting (useful against allergies). Good breakfast buffet including (limited) vegan and vegetarian options. Helpful, professional staff. Rooms recently renovated.

Hated the open shower. Impossible to relax under the shower without having water on the bathroom floor. Absurd modern fashion of shower not fully enclosed. The bedroom window is locked and requires a key from housekeeping, which I did not realise till late at night. Sound proofing needs improving as the neighbour's dog could be heard barking and a baby in another room crying. Also the heavy wooden coathangers banging against each other in the very small wardrobe. Corridors are carpeted, so no sound from there.

🇩🇪

Denise

10

August 2023

Breakfast variety was excellent with egg and waffle stations an added plus. There was fresh cut fruit everyday. Items promptly replenished as necessary. Large size bathroom products eliminated lots of waste and plastic. Room spacious. Check-in and check-out fast and efficient with useful information for getting around the city. Bus stop close and only a few stops to the central train station.

The breakfast area was very crowded and noisy after 8:30. Set alarm and go early to fully enjoy the great breakfast.

🇯🇵

P^3

10

May 2023

Really everything! Our room was clean, spacious, and bright, and the beds so very soft. The breakfast was exceptional, with various choices to suit various diets. There was an egg station, a pancake and waffle maker, a small vegan section, etc. The servers were exceptionally friendly, polite, and kind, to the point where we heard and saw several people stop and compliment them on their way out. Would very much like to return and stay again.

🇩🇪

Loudeac

9.1

August 2023

The breakfast was the best I have had in a hotel in Europe. The staff, from the reception to the breakfastroom staff were very friendly and everyone can speak English. Great facilities and everything very clean.

Although a bit far away from the tourist attractions, it was perfect as it was very quiet and away from the hustle and bustle. It is a very big hotel and therefore very busy.

🇷🇴

Cirlugea

9.1

June 2023

The room was big enough and comfortable enough. We had 2 entry cards, and as a beer collector, I highly appreciate a big enough fridge. Also, lots of sockets for charging stuff. The hotel looked nice and clean. The position was also very good.

The cleaning stuff woke us up 2 days at 9:30 AM!!! Who does that? We just wanted to sleep a bit more. Also, it was kinda unpleasant that the window was locked and needed to contact reception to open it.

🇬🇧

Sarah

10

May 2023

Superb location close to u bahn station, easy to connect to airport and into city centre. Lovely clean hotel, quiet room, clean and well maintained fitness centre. Plenty of working lifts!

Breakfast was a bit hectic over the weekend mornings and we weren’t told breakfast went on later on the bank holiday Monday.

🇩🇰

Marya

9.1

May 2023

Overall, the day was great, but we ran into a bit of a snag at the parking lot. Unfortunately, we weren't informed by the reception that we needed to register our parking ticket before leaving, so we got stuck at the exit. My kids had to wait in the car while I ran back to the hotel to sort out the parking ticket. To make matters worse, there was a long queue at the reception, so it took around 30 minutes before I could finally get my ticket validated and leave.

Points of Interest Around Crowne Plaza Hamburg-City Alster, an IHG Hotel

Attractions

St. Peter's Church

1.3mi

Jungfernstieg

1.3mi

St. Nikolai Memorial

1.6mi

HafenCity

1.7mi

Warehouse District (Speicherstadt)

1.7mi

Deichstrasse

1.7mi

Hamburg Dungeon

1.8mi

Speicherstadt Coffee Roastery (Speicherstadt Kaffeerösterei)

1.9mi

Warehouse District Museum (Speicherstadtmuseum)

1.9mi

St. Michael's Church (Michaeliskirche)

1.9mi

Elbphilharmonie

2.1mi

St. Pauli Piers

2.3mi

Panoptikum

2.4mi

Rickmer Rickmers

2.4mi

Grosse Freiheit 36

2.6mi

Restaurants

The Restaurant

Cuisines

  • Local
  • International

Ambiances

  • Modern

The Plaza

Cuisines

  • American
  • Japanese
  • Steakhouse
  • Sushi
  • Local
  • Asian
  • International

Ambiances

  • Modern

Amenities of Crowne Plaza Hamburg-City Alster, an IHG Hotel

Restaurant

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Tour desk

Soundproof rooms

24-hour front desk

Lake view

Non-smoking rooms

Elevator

View

Bathtub

Upper floors accessible by elevator

Free toiletries

Soundproof

Stay rules - Crowne Plaza Hamburg-City Alster, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Crowne Plaza Hamburg-City Alster, an IHG Hotel

Is it possible to stay with my pet at Crowne Plaza Hamburg-City Alster, an IHG Hotel?

Yes, you can stay with your pet at Crowne Plaza Hamburg-City Alster, an IHG Hotel. However, please be aware that there may be additional charges for bringing your pet.

At what times are check-in and check-out at Crowne Plaza Hamburg-City Alster, an IHG Hotel?

The designated check-in period at Crowne Plaza Hamburg-City Alster, an IHG Hotel begins at 03:00 PM. As for check-out, it's before 12:00 PM.

Does Crowne Plaza Hamburg-City Alster, an IHG Hotel come with parking?

Yes, there is parking available at the Crowne Plaza Hamburg-City Alster. The parking is conveniently located on-site, making it easily accessible for hotel guests. However, please note that parking reservation is not possible, so it is advised to arrive early to secure a spot.

What's the nightly rate at Crowne Plaza Hamburg-City Alster, an IHG Hotel?

Rates at Crowne Plaza Hamburg-City Alster, an IHG Hotel commence from $105. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.

What are the room types available at Crowne Plaza Hamburg-City Alster, an IHG Hotel?

The Crowne Plaza Hamburg-City Alster offers a variety of rooms including the Junior King Suite, Premium King Room, Twin Room with View, Standard King Room with View, Standard Twin Room, Standard King Room, and Standard Room. Smoking is not permitted in any of the rooms. The room sizes range from 215 sqft to 280 sqft. The occupancy of each room is 2 adults and 1 child, and the bed types include Queen size, King size, and Twin beds.

Where can guests find entertainment in Crowne Plaza Hamburg-City Alster, an IHG Hotel?

Guests at the Crowne Plaza Hamburg-City Alster hotel can enjoy a variety of leisure amenities during their stay. The hotel features a sauna, which provides a relaxing and rejuvenating experience. Additionally, there is a fitness center where guests can stay active and maintain their exercise routine.

For those who enjoy outdoor activities, the hotel offers cycling options for guests to explore the city and enjoy the surrounding areas. Indoors, guests can engage in a game of pool at the pool table, providing entertainment and leisure.

When it comes to dining, the hotel has two on-site restaurants. The Restaurant offers a modern ambiance and serves a combination of local and international cuisines. For a diverse range of options, The Plaza restaurant offers a modern setting and a menu that includes American, Japanese, steakhouse, sushi, local, Asian, and international cuisines.

Does Crowne Plaza Hamburg-City Alster, an IHG Hotel have on-site restaurants?

Yes, the hotel has two restaurants on site: The Restaurant and The Plaza. The Restaurant offers modern ambiance and serves local and international cuisines. The Plaza has a modern ambiance and offers a variety of cuisines including American, Japanese, steakhouse, sushi, local, Asian, and international.

Does Crowne Plaza Hamburg-City Alster, an IHG Hotel accept credit cards and cash payments?

No, Crowne Plaza Hamburg-City Alster, an IHG Hotel does not accept cash payments. Accepted payment methods include Mastercard, American Express, Diners Club, Visa, and EC-Card.