If you're looking for the perfect place to stay in Heidelberg, I can’t recommend Hotel & Gasthaus Backmulde enough! My daughter, who is studying at the University of Heidelberg, suggested this hotel since it was just around the corner from where she lives—and it couldn’t have been in a better location. We were able to meet up with her daily and easily explore the charming town on foot. From the moment we arrived, the friendly staff made us feel welcome. They were incredibly helpful, answering all our questions, offering great suggestions, and even providing a handy map that made navigating the city a breeze. The housekeeping service was impeccable, refreshing our room and towels daily—a true treat! I especially appreciated the ability to open the windows to let in a lovely breeze and enjoy the fresh air. It’s those little touches that make a stay memorable. Hotel & Gasthaus Backmulde truly felt like a home away from home. With its excellent location, outstanding service, and warm atmosphere, it’s an ideal choice for anyone visiting Heidelberg. We can’t wait to come back!

I can't think of anything that would have made our stay any better.

The hotel's location is very central in a courtyard off a small street which is right in the heart of the historic old town district. Everywhere in the Altstadt is with 10 minutes walk. Staff were very friendly and helpful. Room was spotlessly clean, was comfortable and well located. Daily breakfast was offered from 7am to 11am and provided an excellent selection of food and drink including cooked items to order.

The WiFi was free but throughout the three days was very poor in our room, a room which was close to the hotel reception. The signal was weak and frequently the WiFi cut out, sometimes then not even being detected by our iPhones and iPad. Perhaps a review of internet provision if necessary and certainly a focus on providing a better extension of WiFi facilities with an up to date mesh system should be considered. It would certainly be appreciated by clients. It's a pity that this aspect was weak as otherwise this is a superb hotel.

Great location in Heidelberg old town. Super comfy room with excellent A/C. Good breakfast, super helpful staff. Everything worked great

The location was perfect, with quick access to the hauptstraße and the Riverside. Although the breakfast at the hotel was not a huge spread, it was tasty and good. Besides, the staff were very friendly.

Although the hotel had an elevator, there were still a lot of stairs. Due to this reason, it was difficult to lug around the kinderwagon each time.

The property is in the middle of everything you’d want to see or do in Heidelberg Altstadt. The rooms were clean and quiet, the breakfast was delicious and the staff was amazing in every way. Our special requests for extra pillows and early check in were accommodated easily.

The only thing I regret is not being able to stay longer.

The location, you are right in the middle of Alt Stadt❣️. R The room very! Clean and housekeeping shows initiative. Pretty quiet. The service is outstanding and the breakfast is good. Eggs are made to order. Make sure to dine in the restaurant, the food is amazing!

The bed good use an upgrade but not uncomfortable

We booked this hotel at the last minute due to the weather being so hot and the hotel we'd booked didn't have air con. It was a fantastic decision. The airconditioner worked extremely well and we were so cool and comfortable. The breakfast was great and the location could not have been better!! We had great views from our windows too so bonus. The room was large and modern and bathroom great.

Great location just off the main street ot Heidelberg. You could walk anywhere. THe only problem is that the old town is quite a way from the station. The bathroom looked like just renovated and was an excellent set out.

Wifi was not good at all and there was no kettle in the room. They expect everyone to be coffee drinkers not tea.

The hotel could not have been in a better location- 50m to the main st in the Aldstadt and 50m to the river boulevard. A supermarket is also 50m away. The breakfast was terrific and staff were wonderful especially Carolyn.

Nothing

Great location in the old town, set in a lovely courtyard. Nice bright room wirh a large bathroom, great shower. Good buffet breakfast and freshly cooked eggs. We arrived late but when I told the hotel we'd been delayed they gave me a PIN to access the hotel and left keys and a note on reception so it was all easy. Staff were very friendly and it was a great place to stay for a few days.

Double bed which was a double bed but with two separate mattresses. Towels could have been a bit softer and larger.