This hostel was fantastic. We don't stay in hostels often because we find them to be generally lacking in comfort and amenities but Lotte went above and beyond. The staff were friendly and responsive. The room was clean and comfortable. The lounge area was cozy. There was plenty of tea, cereal, and both regular and oat milk in both kitchens and both kitchens were well stocked with equipment to prepare a meal. We recommend Room #8 if you're staying in one of the double rooms, it's set a bit away from the rest of the hostel so you feel like you have the place to yourself but can go down into the lounge if you are looking to socialize. Would definitely recommend this hostel to anyone looking for a place in Heidelberg.

The only downside was that the wifi didn't really work in Room #8 I think because it was further away from the router than other rooms/spaces.

I loved everything about my stay here. You are just about as close to the castle as you can be, but still in town so you can go to the supermarket, local restaurants, and the Christmas market if you’re there November-December. The hostel was very cute, the rooms had only 5-6 people each which was nice and quiet, and the mattresses were perfect. The bathrooms are clean and large and I had great experiences showering there - even though lots of people were in the hostel I felt like I had a lot of privacy. The kitchen was well-stocked with coffee and cereal, too! Great benefit. The lady who checked me in, Carmen, was so nice and helpful. 10/10 would stay again.

Nothing!

The place is very close to the Rathaus Bergbahn bus stop in old town. Main street is about 300 m away and easy to walk up to. Easy to find restaurants, supermarkets, pharmacy on the main street. The staff are really helpful and make sure to tell you how to go about everything. The room (I stayed in the 6 bed mixed dorm) was clean and spacious. I travelled with a big bag and there was enough space to leave my bag on the floor near the bed and take things from it. There was a table to study or work in the room and a table fan if you felt hot. Everyone was given a key and it was easy to get in or out. The common bathroom has 2 wash basins, 3 showers and 2 toilets which are all kept clean. The kitchen has almost everything one can think of like kettle, stove, utensils, coffee machine, refrigerator, etc. There was also free milk (regular and vegan) and breakfast cereal. I was able to access the washing machine as well for a small fee.

The toilets should have a hook or place to hang your clothes

The location is excellent, on a cobbled street just at the foot of the castle hill and opposite to the bergbahnen station. At the same time it is close to the city centre, restaurants and pubs, the University and the riverside. The staff are very friendly and welcoming. The building itself is a remodelled home, with a cozy sitting and kitchen area. Kitchen was well-equipped with several food items. The bathrooms and toilets were clean with sufficient space. There was an additional bath-toilet besides the communal one - all well decorated with appliances. The bunk-bed room has enough open space, place to store small amount of stuff at the bedside, a cloth hanger, table and chairs, large windows. Though close to main areas there wasn't too much noise. I loved the cheeky stickers, old postcards and fun sayings on the bath and kitchen doors/walls - speaks volumes about the cultural and witty personalities of the owners. Don't forget to read Madam Lotte's story once you are there!

I loved almost everything except that the shower cubicle in the additional bath had some water-clogging - but I am sure it was just a temporary problem.

The hostel is located right across the train station that takes you to the castle. We had the private rooms and the rooms were large. There are two kitchens for you to use (tip: you have an amazing view of the castle from the top floor kitchen). Everything is in walking distance and if you arrive by car, there are public parking garages nearby. The kids enjoyed their stay and the cornflakes for breakfast. Coffee was good as well! Carmen was nice and very helpful. We forgot some stuff at the hostel and they kept it until we passed by Heidelberg again on our trip. Thanks again. We definitely would stay here again.

nothing

I think the location is great, but since my room faced the street, there was, of course, some noise from outside(friday night). There was a separate bathroom and toilet for women, but it was single occupancy, so you might have to wait sometimes. If you want to use a towel, you need to rent one. I can totally understand for this price I mean you can rent a towel its not a big deal just to know. The kitchen is well-equipped, so you can cook your own meals if you like. The staff are very helpful and friendly. This was my first time staying in a shared dormitory, and I don't think it's suitable for me, but this has nothing to do with the facility itself :) It's entirely a matter of personal comfort and preference. Considering the price and the amenities offered, I think the place is excellent.

personal preferences: noise, one bathroom and concept (shared room/ nothing with backpakers)

Everything. The kitchen is well stocked with a coffee machine, stove, fridge, electric water boiler and all kinds of dishes to eat with. The bathrooms are super c;lean and comfortable and there is automatic LED lighting turning on at night as you walk from your room to the bathroom or kitchen. The hostel is environmentally conscious with many green policies and recycling boxes. The staff are all warm, caring and knowledgeable. The owner Carmen is the most wonderful person so welcoming and helpful you can ever meet on this Earth.

Alles gut, nothing bad

The double room upstairs was fantastic. There is a shared kitchen and bathroom the kitchen fully equipped. At the kitchen dining room table is an extraordinary view of the hill outside and the schloss castle. truly beautiful and romantic to be able to eat dinner , look out the windows and see the castle unobstructed. Thr bed was comfortable and room brightly painted.

There is no coffee machine but instant coffee is available with the coffee machine just a short flight of stairs down in the downstairs kitchen

I don't know where to start. Place was absolutely very clear. Workers/owners were super nice, you cannot believe. Kitchen tools and everything were fantastic. They have a coffee machine, it blends directly from coffee beans and it's totally free. They labeled everything, which is super helpful. And the location... Location is literally perfect: Not too much noise but you can be in the real center in 5 minutes by walking. Absolutely perfect, I will definitely come here again.

The hostel is conveniently located in the old town, close to most of the tourist attractions. The room was spacious and quiet, and all facilities were clean and well maintained. It has a nicely decorated common room for people to hang out and relax, and a small kitchen with amenities including a free espresso machine and milk. The staff, Carmen, was very nice, friendly and helpful, always wearing a warm and welcoming smile. She seems to be on duty from early in the morning until late in the afternoon, so guests can rest assured there is someone to help if needed. Overall, it was a wonderful stay in the beautiful city of Heidelberg!