Check-in was quick and efficient. Breakfast, although (in my opinion) relatively expensive, was excellent. The bar's collection of malt whiskies was amazing, although I didn't actually buy any of them; it's something that would attract me again though! The communal areas, reception, dining room and bar looked far nicer in real-life than they do in the photos on this site. They're very nicely decorated. The bedroom was also nicely decorated and clean, as was the bathroom. The staff were all pleasant and helpful; the woman who checked us in and served us in the bar spoke very good English. The hotel is close to a tram line, although we didn't use the tram to get into the town centre.

The sofa bed apparently wasn't very comfortable.

Everybody was very friendly. Large parking spot in seasonable price per day. We liked their nice lounge, but it was only a bit disappointing that the lounge and restaurant were closed on the first night. Very close to the tram station to get to the Heidelburg city center.

The shampoo was empty so I washed my hair without shampoo...but when I told the staff they immediately filled in the bottle. That would be great if there was a mini fridge in the room, but it's not a big problem.

Great location off the main road, plenty of parking on the right side as you look at the hotel. Electric car charger is attached to building, ask reception to start it for you at 0.69c kWh. Restaurant attached it a wine bar with lovely light bites. Staff were very attentive and spoke English too. Room was a good size and clean. The price was very reasonable and we had needed to move our arrival a week, which was accommodated without hassle.

Only the distance from the town centre, but the tram was 2 min walk and then took 10/15mins which was no problem.

Breakfast. The best ever, no kidding. Cheeses, meats, salmon, marmalade, honey, chic spread. All nicely presented at the table for each guest. Plus juices, yoghurt. Great atmospheric bar/pub. With impressive whiskey selection. Had my first Bavarian bourbon there. Great local wines, too. Nice outside seating area. 1 min walk to tram stop for the City (15 mins if that much). Trams running every 10mins during the day. Alternative restaurants in walking distance.

Not much. Minor things such as shower was a bit of a squeeze, dinner menu limited to Flammkuchen (thin base 'French/Alsace pizza), though very tasty.

The overall vibe of this hotel is great! The staffs were nice and accommodating. The breakfast was nice and filling. The beds were comfortable and the surroundings were serene. This is located along the residential area far from the hustle and bustle but it means that you will have a peaceful rest in your stay. If you would walk around the area, you can find some superb restaurants.

This is a bit far from the Heidelberg hauptbahnhof but you can ride the tram, bus, train or taxi to go anywhere.

V clean and comfortable! Beds were very comfortable. What is exceptional is the staff. The lady receptionist is very kind and helpful. She went out of her way to help us when I asked for toothbrush, disposal spoons, where to eat on Christmas Eve. She called each restaurant to check if they were open. The cleaning staff were also very friendly and helpful!

Family hotel. Older equipment, but very clean. Very friendly and helpful staff. Excellent breakfasts, good restaurant. There is a beer garden where you can sit and drink good local beer. 100m from the hotel there is a tram stop, which will take you to the city center. I am very pleased with my stay in this place.

Air conditioner was a little bit noisy.

It was a really nice hotel with friendly staff and comfortable rooms. It was perfectly situated with e tram into Heidleberg just a couple of minutes away. The breakfast was excellent and beautifully presented, more like an afternoon tea! Looking forward to going back here one day and exploring more of Heidleberg. Would thoroughly recommend it!

Nothing!

The stand out feature for us was the decor of the breakfast room and the whole breakfast experience. So nicely done with individual pots and jars of items and presented beautifully. I'd go there just for that. It was also extremely handy and easy to use the tram into Heidelberg, number 26 I think. Plenty of car parking space at the hotel

We found the room too warm.

The room was big enough for our short stay. Breakfast was very strict and orderly and a case of you get what you’re given. Meat and cheese seemed to be out on the tables uncovered for a couple of hours before guests arrived to eat. Bus and tram stops nearby for regular transport into Heidelberg.

Nothing apart from breakfast.