Everything about Hotel Havana was great. Location is perfect for easy walking to anything in Mainz. Despite being located on the main road, with the double glazed windows closed there was no traffic noise. A portable Air Conditioner and fan were provided. Windows open on old church side provided plenty of fresh air. Staff were very helpful and accommodating, with an offer to use the washing machine as we checked in. Rooms were serviced and fresh towels provided each day. 3x great Restaurants located outside the front door.

Very good easy location for walking to old town and various sites. Bathroom was modern and bed was comfortable. This is more of a boarding house than a hotel. My room had a balcony.

It could have been a tad cleaner, since I found whisker trimmings in the sink and some stains on the bedding. it was a little confusing about where to check in, but the host was very nice. Location is on a busy street so there is lots of traffic noise if you need to keep the windows open.

The property is more like a number of private apartments. It was very clean, private. We arrived during a heatwave and while the was no air conditioning, they had opened the windows and brought in two fans to help cool it down. the location is excellent, by the Fischtor Turm and a block from the Dom.

There was quite a bit of noise from the street during the night and we had to have the windows open because of the heat.

I was pleasantly surprised by the size of the room and the amenities. Photos can often be misleading, but my room lived up to the photos. I would definitely stay here again on a future visit. The property is also centrally located, so I could get wherever I needed to go by foot.

Nothing. I was very happy

excellent location and the rooms were modern, spacious, and comfortable.

I think the entrance door should have better signage. It was raining when I arrived, and I had to circle the building and call in order to be let in. I recommend putting curtains in the window by the bathroom for privacy

Location, size of my room, ease to check in, help from staff, unloading parking (limited to two cars), bathroom was large.

The room was a bit dark. Would be great if there was a parking arrangement with nearby parking with price reduction.

Clean, big, well equipped apartment in a great location. The owner Deli, welcomed me and assisted with the luggage to the room. He gave some useful tips where to eat and what to explore.

Great studio apartments downtown, very good value for money!

Mind the check-in time, no 24h reception. Deli (cool guy) has limited 'office time', a fee applies for check-in outside those time windows.

fantastic reception service initially by telephone and later in person. I had some confusion, after a long day on my bike, about the key and front door but this was swiftly sorted. a credit to Havana team.

The kindness and helpfulness of the staff. They went even buy something on my behalf and were always keen to help.

The stairs. But the staff was very helpful, they helped me with my luggage from my car to the flat at my arrival and to my car back at my departure.