Room was cleaned every day and we were provided with bottled water in the small fridge. We had a good stay and could travel out - to do many interesting places and nearby town each day. We could meet other family members from around the world

our room faced the road - so after the soccer match there was much noise in the street. But otherwise the view across the square and statue was good.

Great location right by the central train station so you can get everywhere quickly. Wassersturm park is a short walk along with restaurants and the shopping streets. 24 hour reception to leave your room key with so you don't have to carry it around and worry about losing it. Bed was very comfortable. They have ac for the hotter season. I'd definitely stay again when I come back to Mannheim.

Couldn't arrange a late check out due to high demand. The thermostat for the ac is controlled by the front desk so if you like it cooler you need to let them know.

The hotel corresponds well to 3 stars. Large nice room, comfortable beds, two armchairs, large TV. The location is perfect, close to the railway and the city centre. Good breakfast and friendly staff.

There was nothing I disliked. What would have made the room even better would have been a cozy lamp. Do something about the toilet.

The property was centrally located and a short walk to most major attractions. Jill at the front desk welcomed us warmly upon our arrival, made checkin easy, and even joked with us and our young daughter. The rooms were relatively spacious by European standards, clean, property had an elevator and AC, and breakfast had all the essentials and didn’t leave us wanting for more. We were able to park 2 blocks over in paid parking for about 16euros for close to 24hours.

During checkout there was some confusion where the property was asking for 5 additional euros. It seems it was the booking fee and something between the hotel and booking.com. The issue was exacerbated by the lady at the front desk who didn’t speak English. Luckily they phoned Jill and was sorted out by me forwarding an email to the hotel stating that I’ve paid for the property. Did not ruin my stay but did delay my checkout by about half an hour as we were heading to Cologne and already had a 3h+ drive ahead of us.

location is great, staff is great, room is clean and wide.

despite the room is clean, there was a bit smoke smell which is most likely due to old furniture and previous guests. it was not heavy smell but annoying

It was the first hotel were I can truly say that was clean. And when I say clean, I mean really clean till in the detail; not superficially.You can see is a family business. The room was big,and I had a bathroom with a window. Although the hotel ist near the train station and a big street you can't hear the noise inside; it's quiet .

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We were 5 persons. Service was perfect. Front desk personal slways glad to help and answer to questions.very warm feeling.the hotel in very good location , near the center.not exensive.good breakfast. Elevator.comfort rooms.clean.public parking available nearby

Tea and coffe in the room

Standard 3-star hotel, everything as expected and without problems.

Noisy street, strange entyway ino the shower.

It’s quite close to the central train station and also to the bars, restaurants and cafes. You also walk 6-7 min and you’re in the middle of city Center.

The internet connection in the room was very bad - the signal was too weak.

The location is ideal. Close to the train station, so it's very convenient. But not right next to it so it's not noisy. The concierge is open 24/7 and the staff was very helpful. The room was also big compared to other good hotels that I've stayed at.

Sometimes the WiFi keeps getting disconnected and can be slow.