Glad we booked a taxi from Chania airport to the hotel through the hotel as the night porter met the taxi and walked us to the hotel. We are so grateful for this as we wouldn’t have found it so quick and with a lot of luggage. He then took us to our room and the hotel up the alleyway where breakfast is served and explained everything, excellent service and very friendly. All the staff have been very friendly and helpful. View from room and balcony was amazing, right on the harbour. Sound proofing is good too with very little noise coming through at night. Comfy bed and good air conditioning. Beach towels available from reception with nearest beach at Nea Chora 20 min walk away. Breakfast is served up the alleyway in a sister hotel, not far. Self serving with most things you want fruit, cereals, nuts, yoghurt, honey, toast, cheese, ham, fried eggs, bacon, sausage, various sweet and savoury pastries, Greek specialities ( the stuffed mushrooms were very tasty).

Room 7, the wooden shutters do not cover the top of the balcony window and doors therefore letting in the light from sunrise. For those less mobile or unsteady on your feet, there’s no lift and no handrail on the curved stairs for the upper floors.

Wonderful, helpful staff. The view from our room was exceptional. The hotel was very central. There was a fabulous roof terrace, the sun shone on it throughout the day. Breakfast was wonderful, the biggest spread imaginable. Was great to have a hotel minibus for airport transfers. Fabulous restaurants, fantastic shopping

The view of the Venetian Harbor and location was fabulous and we enjoyed walking the along the harbor and out to the lighthouse. The staff were all very friendly, helpful, and made us feel welcome and appreciated. The room was nicely decorated and very clean. The breakfast buffet had a very large selection with many protein options. The rooftop was a great place to relax and watch the sunset.

We were disappointed that during the winter breakfast was served in another building, not as pictured on the website. The wide selection and wonderful host offset the disappointment. The bathroom fan has a motion sensor and was a bit annoying as it would turn on and off while in the bathroom.

Everything was perfect. Beautiful room, beautiful bed, dressing gowns, slippers, great coffee machine, fridge with water provided and so many other extras. Perfect location overlooking the venetian harbour. You could not ask for more.Very friendly and efficient staff. The buffet breakfast was also excellent, such a variety of foods and so tasty and Anna the lady in charge of breakfast was delightful, so friendly. It was a pleasure to chat to her. We will definately return. We were made to feel so welcome. We often stay in Chania but it was the first time in this hotel. It certainly will not be the last, such a pleasure arriving there after a long tiring journey.

Amazing views from a beautiful room. Our room had a fabulous terrace beside it which we had to ourselves when we stayed. Staff were very friendly and our room was available earlier than check in. Room and bathroom were very clean. Shower wasn’t great but worked fine and had hot water.

Although the room and view are beautiful the price was much higher than other locations in the area and there wasn’t anything additional provided to warrant this.

The building location was perfect on a narrow pedestrian street that also faced the harbor on the back side in the old city center. The building was beautifully renovated with much of the old architecture carefully integrated with the modern style and conveniences. Our room and bathroom were very spacious and beautiful. I didn't realize that we could close the outdoor shutters for room darkening until the second night. The AC worked great after we got instructions. The front desk staff was very friendly and helpful. Plus the breakfast buffet was home cooked Greek specialties by a local friendly woman- they were all awesome. The selection was extensive and amazing!

I would always appreciate more hooks in the bathrooms

Nice friendly staff, Dimitris was super friendly and helpful on arrival. No balcony but wonderful view of the harbour. Breakfast was superb with lots of choice and a fab central location for shops and harbour walks

Everything was superb.. My fault! Next time I'll book a room with a balcony (instead of a window) as the views across the harbour are stunning. A wonderful stay & value though and would certainly return

Great location for visiting Chania. Staying in Old Town on the harbor gives great views - even from our room (see pictures). Despite being on the water, good soundproofing - room was quiet. Breakfast was very well done with many choices in a shared facility 1 min walk away. Good Wi-Fi and helpful staff (English speaking). Lots of restaurants close by. This is a pretty touristy town - even in April!

We were warned that parking could be an issue. There is NO parking in the Old Town. We found a spot as close to the entrance as you could find - but still 10+ minute walk. Might be a difficult issue in height of season.

Great location, right near the harbor, shopping and restaurants. The room was large and had a nice repurposed look. The facility has a patio on the top floor that you can see the harbor and relax at the tables with your wine. Their service is fantastic and they helped us get transportation to airport. We enjoyed our stay and would definitely stay there again on a future visit.

Would be nice if they had blackout curtains as the lights are a little bright until late in the evening, everything else was great.

Lovely, polite staff. Responds to requests in 'Greek time' but always gives you what you want eventually. Breakfast was good, not amazing though. The food was the same every day. The pastries quite plain. Bedroom superb, view excellent. Location outstanding and absolutely beautiful. Impeccably clean. Friendly staff. Would recommend. Great tour guide.

Breakfast could have been more varied, felt a bit monotonous. Pastries were very plane. Had to ask for a blanket as room was cold at night.